Customer Reviews for Hodge Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hodge Self Storage

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Andrew W. on

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Everything about the process was great. The location and service was great. I thought the price was a little ridiculous though. $115 to rent a truck for four hours is outrageous. 69 cent a mile? Are you insane? Ill just make extra trips with my truck so I don't have to rent one again.

John A. on

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person who operates the business was really nice

Gregory W F. on

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The customer service was exceptional at the store in Sumter!

Justin S. on

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Customer did not leave a comment.

Shirley C. on

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Kurt H. on

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Derek M. on

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Thomas S. on

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Didn't see a thing that needed fixing. Keep up the great work.

KIONE G. on

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Very professional and expedient services. This is not my first time utilizing services at this location the reason I chose to use their services again without comparing to sister locations.

Amanda A. on

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The lady that took care of us the day we rented was very polite and was very concerning. The system was down and they didnt notify the employees it would be down. We waited 2hrs for our rental because of poor communication from this company. Then i myself proceeds to call customer service the lady that answered the phone was so rude and so unprofessional to me and nasty. Maybe the lady shouldnt be doing customer service.

ken T. on

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candi Q. on

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McLendon S. on

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Whole computer system was down. Took hours to wait to be able to take trailer with me causing major delays in my moving time. Unacceptable

leroy M. on

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Very people friendly and helpful

John S. on

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Great service!!!

Rosanna C. on

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A great experience. Cannot remember the name of young lady who helped me on Thursday, July, 18 2019. She was very efficient and professional. Truly enjoyed her personable , outgoing personality. Thanks for making my experience a memorable moment!

desmond P. on

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JAIME H. on

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Gary B. on

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Marilyn M. on

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The only problem we had was that the screw came loose on the trailer hitch it was worn out when I was in Florida by the grace of God the whole hitch came off the ball after we had unloaded and the hedge was all over the face thank goodness no one was injured there were no injuries tonight either the trailer the truck nor anyone on the street nor any other vehicle but it was a very scary experience I expect this to be taking care of the future clients that they don't have to go through that I had a harrowing experience going through this I was very upset very afraid and I don't wish this upon anyone else

Shelton Y. on

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Excellent representatives at local office.

Richard M. on

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Nothing. Gina was extremely knowledgeable and professional making my experience memorable. Definitely will return in the future when necessary.

LYNWOOD W. on

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Excellent

Debra B. on

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christopher P. on

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Helpful staff, ensured everything was good to go prior to leaving.

Jonathan W. on

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David W. on

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Very friendly staff

JAIME H. on

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Excellent Service, Thanks!

LYNWOOD W. on

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Everything was exceptional.

willa W. on

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Great Service.

Alisha S. on

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Customer did not leave a comment.