Hoffman Rentals
(U-Haul Neighborhood Dealer)

735 reviews

3311 Monroe Rd   De Pere, WI 54115
(Near county rd G)

(920) 336-1215

Hours

  • Mon-Sun: 6:30 am - 10 pm

Contact Us

(920) 336-1215

3311 Monroe Rd
De Pere, WI 54115

Hours

  • Mon-Sun: 6:30 am - 10 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Cassandra L. 
Rating:
5.0

Very customer oriented. Hooked up the trailer and all the safety chains and explained everything for me. Upon returning all I had to do was call him and he did all the checking for me so it was very convenient for me. I would use this U-Haul depot whenever I need a trailer. Vic did a great job.

STEVEN S. 
Rating:
5.0

Customer did not leave a comment.

Darren V. 
Rating:
4.0

Customer did not leave a comment.

Logan P. 
Rating:
2.0

Nobody was there for my scheduled pickup time. Trailer was covered in snow and employee told me it'll just blow off going down the road. Upon return nobody was there either. Online return couldn't find my location. When I picked up the trailer employee told me a could send a text to a specific phone number saying the trailer was returned just incase nobody was there or online website didn't work. So I did that and had to call the number hours later to confirm that it got checked in, which it didn't. Worst u-haul place I've ever been too. Needs a new owner or to be shut down.

Denis H. 
Rating:
5.0

Nothing can be improved. The gentleman that works there was nothing but polite. Absolutely a great experience. I highly recommend this location.

Jorge D. 
Rating:
4.0

Customer did not leave a comment.

mike J. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Keith G. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY R. 
Rating:
5.0

Customer did not leave a comment.

john N. 
Rating:
3.0

Customer did not leave a comment.

Nathan H. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

I've rented from this facility before and never have been disappointed. Very friendly service.

Jo C. 
Rating:
4.0

Customer did not leave a comment.

Frank B. 
Rating:
5.0

Thanks very much for the Fast and great service.

Michael C. 
Rating:
1.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

Amanda H. 
Rating:
4.0

The employee was talkative , funny and informative. I will definitely go back to him when I need another trailer rental.

Steve K. 
Rating:
5.0

Keep up the GREAT customer service Victor.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Christopher P. 
Rating:
5.0

Very friendly and helpful. Fuel gage was a little misleading with shaded area, and no troubles on return when I explained my confusion with it, very understanding. Definitely recommend this U-Haul business to others, straight forward, all the details explained expertly. Thank you!!

John L. 
Rating:
5.0

Customer did not leave a comment.

Tiffany P. 
Rating:
5.0

Customer did not leave a comment.

shawn G. 
Rating:
5.0

I cannot describe fully the cooperation, friendliness, and professionalism of your Hoffman location representative. I will continue to use that site for all my needs.

Saul S. 
Rating:
5.0

Customer did not leave a comment.

Lynn A. 
Rating:
4.0

Nice friendly owner. Everything went just fine..Thx

Gary F. 
Rating:
5.0

Customer did not leave a comment.

Jay B. 
Rating:
5.0

Just keep up the Great service. I can highly recommend this location for U-Haul rental!! Very accommodating to work with our needs and our schedule.

Daniel F. 
Rating:
5.0

Vic was great to work with

Darin B. 
Rating:
5.0

This places always over delivers.

John O. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Excellent service

Nicky P. 
Rating:
5.0

Customer did not leave a comment.

Chris L. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Nancy R. 
Rating:
5.0

My experience was very positive and everything went smoothly! I would highly recommend renting through U-Haul!

Jackie M. 
Rating:
5.0

Vic is very knowledgeable and helpful with my rental. He understood my needs and went out of his way to help me !

jeff B. 
Rating:
3.0

Tow strap on auto transport was loose and fell off of my vehicle multiple times. The employee did a good job, but the equipment could have been checked better.

Jacob S. 
Rating:
5.0

This location is excellent. Improvement suggestion: My online pre-check in didn't save and I had to provide the info in person at check in. No fault of this location. Seems to be issue with uhaul.com.

Tim G. 
Rating:
5.0

Very professional dealer! Highly recommend his dealership.

Greg M. 
Rating:
5.0

Customer did not leave a comment.

MARIE K. 
Rating:
5.0

Customer did not leave a comment.

Bill B. 
Rating:
5.0

The service at this pickup location was excellent. The person providing the service was personally concerned about making sure this was a good experience for us. It was terrific. Thanks

DUANE Y. 
Rating:
4.0

Customer did not leave a comment.

Robert I. 
Rating:
5.0

Customer did not leave a comment.

FRANK M. 
Rating:
5.0

Very helpful great place to rent from

James V. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

2nd time I've used this location this year and I would definitely use them again. I even used them even though they were a little out of the way vs other u-haul companies because how the first time went so well.

Eric Z. 
Rating:
5.0

Customer did not leave a comment.

KRIS S. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

No improvements needed. Customer service was great.

ALEC H. 
Rating:
4.0

Was a great experience. Very helpful and knowledgeable

Dawn K. 
Rating:
5.0

Customer did not leave a comment.

ROB M. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

Lorelle B. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

The person we worked with was so kind and really made sure we got the best deal! He was very transparent and looking out for our best interest. The registration online was smooth as well.

Jeff J. 
Rating:
5.0

Customer did not leave a comment.

Wendi J. 
Rating:
5.0

Customer did not leave a comment.

Ed N. 
Rating:
3.0

Customer did not leave a comment.

Jeffery B. 
Rating:
5.0

Always go to this location for the best service! VICTOR has always treated us the best!!

Mike K. 
Rating:
5.0

Victor has always been there for our retail needs Thank you Victor

Bruce I. 
Rating:
4.0

I wasn't able to check in or out online, wouldn't except my information.

PAULA D. 
Rating:
4.0

Customer did not leave a comment.

PAUL N. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL EDWARD L. 
Rating:
3.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
5.0

Customer did not leave a comment.

Lynn A. 
Rating:
5.0

Customer did not leave a comment.

Dean S. 
Rating:
5.0

Customer did not leave a comment.

Shelly W. 
Rating:
5.0

The gentleman that helped us was awesome. Thank you

Chris V. 
Rating:
5.0

We had a hiccup with the truck. Seems our rental was transferred to another location without our knowledge. We were told that we should have gotten an email, which we did not. Luckily we had a very good Owner/operator who straightened everything out, and we got our truck for our move.

Thomas H. 
Rating:
5.0

This place goes above and beyond customer services. I will continue to use them as I have three times this year with kids coming and going to college.

John O. 
Rating:
3.0

Customer did not leave a comment.

Annette J. 
Rating:
5.0

Staff was polite, quick and helpful. Explained everything clearly and was very kind! Very happy with my moving experience from this location!

LUCY H. 
Rating:
5.0

Customer did not leave a comment.

Calvin F. 
Rating:
5.0

Customer did not leave a comment.

Jeff G. 
Rating:
5.0

Customer did not leave a comment.

Marc T. 
Rating:
5.0

Vic is very thorough with the check in process and cares about his customers.

TIM C. 
Rating:
5.0

Online said it wasn't available but in person as we were picking up truck it was available.

Marcus T. 
Rating:
5.0

Customer did not leave a comment.

Roger H. 
Rating:
5.0

Customer did not leave a comment.

Mike P. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

The experience was very professional and pleasant; from the initial booking to returning the truck I rented. Thank you. Rose

rose B. 
Rating:
5.0

Customer did not leave a comment.

Kelly N. 
Rating:
5.0

The Customer Service was incredible. This location set the customer service bar very high. Awesome job!!

John O. 
Rating:
5.0

Very friendly and helpful

Daniel S. 
Rating:
5.0

Hoffman U-Haul is Awesome. Vic is a great guy and extremely helpful. Would recommend them for your next U-Haul rental in the greater Green Bay area.

Liam L. 
Rating:
5.0

Customer did not leave a comment.

Jacob E. 
Rating:
5.0

Customer did not leave a comment.

Bob P. 
Rating:
5.0

Customer did not leave a comment.

Leeanna E. 
Rating:
5.0

Customer did not leave a comment.

Shaelyn S. 
Rating:
5.0

Good job!

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Quinn G. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Vic was easy to work with and quick to complete the process.

Catherine B. 
Rating:
4.0

Friendly, helpful.

Mike S. 
Rating:
5.0

This site was extremely helpful. I had reservations with another u haul site. I called that morning and was told the truck never came back and there was no truck for me to rent. I still had to move. The Monroe Avenue site got me the same size truck in 20 minutes. They truly were a life saver!!!!!

David N. 
No reviews have been submitted for this location.

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