Customer Reviews for Holden Beach Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Holden Beach Self Storage

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Brian H. on

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thomas S. on

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Sandra M. on

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Nothing, service was awesome!

sandra C. on

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Excellent service. Will use again.

Daniel W. on

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Excellent customer service. I will always go to this location

Joe W. on

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Charles B. on

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Linda I. on

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Terrific customer service.

Dale D. on

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Steven T. on

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All good

Maria D. on

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Joseph G. on

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kimberly D. on

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William R. on

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Give out free dinners.

Marypatricia S. on

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Herbert B. on

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David G. on

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Dee C. on

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Not anything they were all so wonderful and the truck was very nice.

David S. on

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teddy J. on

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Drop off location was closed when we returned the truck

David G. on

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Mark M. on

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DANNY B. on

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Pam C. on

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Greg location great people when I dropped it back off in Holden Beach everything was fine picked up in Concord dropped off at the beach

Richard K. on

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Easy Access and location

JOHNNY B. on

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James H. on

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Out of this world helpfulness by the young Lady at Holden Beach NC. She did her very best to keep me moving during the drop off.

Nicholas B. on

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Charles M. on

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this dolly needs work

Jean V. on

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To speed up things I took the online rental with electronic pickup. What a mistake, it took me 1 hour to take pictures have 2 Family members to call for background confirmation...…. This system does not work as intended!

Donald B. on

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Steve B. on

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Trailer 6x12 covered was clean. No one at this site to assist with hook-up. Heavy ass trailer to pick up. Fortunate that I didn't injury my back. No one at this site to assist taking trailer off hitch. But someone there to bill me an additional day of rent because trailer returned 2 hours late.

NANCY H. on

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Great customer service and follow up before our pick up date.

LARRY J. on

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Will use them again.

johnny L. on

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Lisa S. on

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A little warmth and friendliness would go a long way

Sandra M. on

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Quick check out/ drop off. Liked the large open drop off field. Easy to maneuver vehicle and trailer.

John M. on

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More out of state/ one way choices.

ben P. on

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Folks in the office are GREAT!!!

Thomas G. on

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Thomas D. on

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Mark M. on

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Trailer tail lights on right side did not work, thos was discovered when loading trailer.

John W. on

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don H. on

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The service at the Holden Beach location is great, the girls are very nice and take care of the customer. #1 rating from me!

Suzanne M. on

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Frank G. on

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Melodie M. on

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Jack K. on

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Martin W. on

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Andrew F. on

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The staff only took the keys from me during the return. They did not check the mileage, gas, or condition of the truck with me present. They did not confirm the furniture pads or dolly. Any discrepancies will be their word against mine as an “after-the-fact” condition.

SCOTT B. on

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gloria B. on

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Robert T. on

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roy D. on

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At this time , I see needed improvement.

Ken J. on

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Glenda S. on

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daryl W. on

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Great folks and awesome to do business with

daniel A. on

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Ray A. on

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Owen R. on

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Agent was helpful and considerate; location was convenient.

Tracy H. on

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When it comes to the Uhaul experience, staff seemed to have either had their hands tied to Uhaul rules and regulations or they were just plain uncooperative and somewhat rude to customer situations and emergencies.

John A. on

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Very rude staff

John M. on

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Air conditioner did not work. Other wise OK. Handled and drove as expected.

Annette D. on

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The staff was unfriendly, unprofessional and extremely outright rude to me. I will never give my business or referrals to this location.

dewey H. on

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The staff was friendly and knowledgeable. They were very accommodating when my move went over schedule.

george T. on

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Friendly and helpful.

donald A. on

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Alfred D. on

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Gary S. on

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terry H. on

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TERRY A. on

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Joe E. on

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frank E. on

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nothing

Kathy E. on

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Martin W. on

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Alfred D. on

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Casimir S. on

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Chris W. on

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Attendant was very grouchy, unhelpful, was unwilling to help, had a terrible attitude towards me and customers, talked down upon me. Won’t be returning here.

michael B. on

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Roger B. on

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DAVID W. on

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Only issue ... the tire sensor light stayed on. Someone had fixed a flat while we were doing the paper work to get the truck. They did not reset the sensor light. We checked the pressure in all the tires and it was good. The truck ran great.

Timothy N. on

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Jerry H. on

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There was no one there to hookup your trailer and you had to do it yourself. Luckily for me I had a small trailer and hooked it up myself but I had to help another couple hook their larger trailer up because he pull a muscle in his back trying to lift the heavy trailer tung. They also only take a credit card and turned a couple away who had cash for the trailer rental.

Debbie L. on

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Wayne C. on

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Maria de Lourde V. on

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Melissa was professional and helpful.

Paul E. on

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Ken C. on

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Nice staff,very helpful.

felecia C. on

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2nd. Trip here ,always a good experience !

felecia C. on

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Your employee was very kind and helpful to us.

Christopher B. on

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jerry L. on

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AARON M. on

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Lost our reservation, sent us an hour out of our way to pick up a truck and didn’t even have the size we rented so had to pull a trailer as well

Scott L. on

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Norbert K. on

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Charles G. on

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Had trouble disconnecting trailer from hitch. An older lady with a bad arm was the only attendant. It was pouring rain and muddy. She finally found a jack to lift the trailer off the ball. This all took nearly an hour and we were soaked.. Can't believe there wasn't a male to help with hooking up and/or returning the trailer. Terrible experience.

brian C. on

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Thomas A. on

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No staff, you have to do hookup with no assistance

Kathleen B. on

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Location of original reservation did not have the equipment reserved when we went to pick it up and did not advise us as such prior to. Sentry self storage in Southport was horrible

Roy F. on

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