It was not the fault of Holiday Boat Sales.Karolyn S.
Customer Reviews for Holiday Boat Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DOREEN Z.
Customer did not leave a comment.William M.
Good experience. Did the job.Jerry L.
Customer did not leave a comment.Fabian R.
Customer did not leave a comment.Tedd W.
Customer did not leave a comment.Dominique B.
Original location we drove to in Hammond, IN had a very long wait. We did not have a reservation and they did not answer the phone, so we just drove there. Called for another location in their parking lot. A message of some sort about the long wait would have saved us a trip.al C.
Train employees to know what to do when U haul equipment is dropped off. Employee on duty did not anything about U haul rentals.Deward M.
Great Service! Easy Process!Lisa L.
Customer did not leave a comment.KHALEEFA R.
Great service, communication was really impressive, great customer service!!! I Will be using again and again.David F.
Customer did not leave a comment.Lynn C.
Customer did not leave a comment.Patricia C.
all was good will be back in 2 weeks. although the estimate for miles was low on Uhauls part. Tom added 10 but 12 would have been better.... but it is what it is. thanksPATRICIA C.
A visible U-Haul signSHUNDELL J.
This location is awful. I would not recommend to anyone that it is a good idea to drop off a truck with this location after hours. There is no drop off key hole that you could leave your keys. Also I had rented a dolly and put it back in the truck. A day later the location stated that they were going to charge me for the dolly because I did not have it with the truck. Very disrespectful. Be wary of places that don't say uhaul.jennifer S.
Customer did not leave a comment.CRYSTAL G.
Customer did not leave a comment.Melissa C.
Tom was exceptionally helpful and very professional. The only problem I had was with the U-Haul on Indianapolis Blvd. The person who called and moved my pick-up from Lincoln Hwy. was very rude and condescending. I only wish I caught the persons name. As it was, I was told if there was a truck at the Lincoln location I could take it, which I did. It didn't make sense to me at all to go the Indianapolis Blvd. when I lived right across the street from the Lincoln Hwy. location. The person I spoke with at your Indi-location, made me feel worthless because he wasn't making that much money off of me. I understand everyone out there has to make a buck, but, these days, the customer has to save them. And the move alone is expensive enough. I have to wonder how that person would have felt on my side of the counter. I think personally, if the customer is satisfied he/she passes the word, and everything else falls into place. I sure wouldn't send anyone I know over to the Indianapolis Blvd. location.RAY M.
Customer did not leave a comment.DIMITRI R.
Customer did not leave a comment.PENNI B.
Customer did not leave a comment.MICHAEL L.
Did not like that I was given a pick up location in Harvey IL and when I got there my reservation was cancelled to pick up there and I was instructed to go to the Lynwood IL location to get trailer. It took me over 2 hrs to pick up trailer due to wild goose chase in some undesirable areas of Chicago.Even the owner at Harvey location could not believe that you sent me there. There are 3 locations in Hammond IN where I requested pick up but again I was sent to farther locations. I do not know the Chicago area and did not appreciate having to locate your pick up destinations with little notice/driving directions. Thanks to to the very nice owner at Browns in Harvey as he did get me to both locations even as I was driving in heavy traffic on 94.KAREN S.
Customer did not leave a comment.GARY F.
Customer did not leave a comment.CHANTA M.
It would have been nice if they had the furniture moving pads and such on hand. Otherwise, all was fine!Meghan W.
Customer did not leave a comment.AL B.
Good location. Easy to get out of the parking lot.SUE C.
Customer did not leave a comment.NICK S.
Customer did not leave a comment.TRACI W.
Customer did not leave a comment.DIONNE B.