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Customer Reviews for Holly Mart Business Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Holly Mart Business Center
Great Customer service
Nothing that I noted needs improvement. The people were friendly, helpful and thorough. They helped me to hook up and perform the safety check. ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘
Personable, thorough and professional - to be commended
No one walked out to the truck to review it with us before we left. The passenger headlight lamp was MISSING. We provided one once noticed.
Very personable and accommodating - wish more businesses of all types could learn from this operation. They should be commended for their excellence.
Staff was very friendly and helpful.
I've rented U-haul several times in my life and sometimes the locations are sketchy, but not this location. Very clean, safe, helpful and nice. Good inventory of trucks/trailers/equipment. Thank You!
The two ladies at this location were extremely nice and helpful. Best U-Haul experience I've ever had. Thank You!
Staff was wonderful! Very helpful in getting what I needed. Recommend them highly!
Always a pleasure.
Great customer service by the 2 ladies working. They made it so easy
Very friendly and accommodating. They were such a big help, I was so grateful. Thank you!!! I would defiantly recommend the Holly Ridge NC location.
The Facility personnel noticed the tires were not in good condition for the long trip. So they notified me and had another unit ready for my scheduled pickup day, Thank you.
The sales associate did not wear a mask.
It was closed at the time but the rep Dianne on the phone was extremely helpful
Top Notch Customer Service and experience. Highly recommended!
Great customer service and very knowledgeable when it comes to the product.
Teresa was excellent and made the rental process very smooth and fast. Highly recommend.
The service at our pickup location was great and very friendly.
In NC we are required to wear masks due to COVID 19. This is a very small closed apace and NO masks were worn. It is disrespectful to those of us at high risk to not wear a mask. I was not happy to see the mandate not being enforced. The employee herself refuses to wear.
Helped us in every way to make our vac a better experience
Theresa and Stacie were extremely friendly and accommodating. Highly recommended
The lady at the desk made my life a bit easier..helpful and friendly...good job done
Great service. Staff is very helpful and polite. I would highly recommend using this u-haul business.
Very nice people. Quick and painless upgrade. Very good experience!! A++
Staff very friendly and helpful!
I think there are not any improvements to make.....Everything was on point
This was the best truck rental experience I have ever had. I have rented in the past and always takes so long to do the process, this time was hassle free. My husband and I were helping my daughter, her husband is in the Marines and is currently deployed so we drove 6 hours to help her.
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We always rent from Holly Mart in Holly Ridge, NC. The staff is always friendly & accommodating!
Teresa was very friendly and professional. She explained the rental process clearly. I would recommend Holly Mart Business Center for Uhaul rentals.
Staff was very courteous and professional!..Very nice people!
Easy in and out and friendly personnel.
The truck we used had a leak in the moms attic ruined my furniture that was new I Still in box
They were super nice and helpful!
very good experience, staff was superior. unfortunately, CORPORATE uhaul is another matter - online technology was useless, not working well or at all! size truck needed was not available apparently in this hemisphere, finding a human at phone center was a nightmare - long wait and once found, they were unable to help with issue. moving is stressful enough!! using online/corporate-greed uhaul is like entering moving pergatory! every time!
The cup holders were dirty which leads me to believe the vehicle was not properly cleaned especially during COVID-19. Also not noticed when first inspected.
It was a super easy checkin and go! The Staff is very nice and easy to work with! Would recommend.
The drop off location was great, but my overall experience with U-Haul was horrible. From pick up to drop off the reservation did not go as planned. From not having equipment and not being notified until less than 24hrs prior, to wrong reservations sent to the locations, to not having it ready or clean. Then not notifying me of a drop off location change. The original store was not affiliated with U-Haul anymore. U-Haul needs to do better.
There appeared to be issues with the computer (drivers license scan, etc.) which delayed rental by about 20 mins. The lady working there was very nice and helpful throughout the process. I would rent here again. Thanks,
Very nice folks running this location. Very good selection of vehicles. Highly recommended. Nathan
Very great staff
The Lady was very informative, helpful and very pleasant.
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