Customer Reviews for Home Hardware Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Home Hardware Inc

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James R. on

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Have your people better trained on express check out and the proper way of connecting a trailer. The 7390 Blackmon Rd, Columbus, GA 31909 location did not even connect light kit

candice D. on

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Make sure u enter the correct starting & ending mileage to ensure that the customer is not over charged.

Nathan W. on

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There was supposed to be a guaranteed dolly here and there was not. So I had to drive across town for the dolly I supposedly guaranteed. The cashier also charged me twice as much as she was supposed to initially, taking about an hour to sort out the charge, refund, and dolly location. The dolly location also incorrectly put my rental as in-town without asking, thereby taking around 30 minutes to reset the rental to one-way.

Armando F. on

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Christopher N. on

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Carmen S. on

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John W. on

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Yvonne J. on

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Matthew W. on

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Andre B. on

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David C. on

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Another miserable experience. No one seemed to know what they were doing. A 15 minute drop off turned into 30 minutes of waiting for someone to figure out what to do.

Matthew M. on

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Since it’s located at a hardware store, it would be helpful if SOMEONE had a bit of knowledge about U-Haul other than just cashing customers out and handing them keys. In addition, the location is a little confusing.

john V. on

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Karen C. on

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No wait. Very accommodating and friendly

Emily D. on

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Tiffany A. on

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Very great customer services, the lady who rented the uhale, she has excellent customer services, and we need more people like her

Clint J. on

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Arneshia A. on

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Lawrence F. on

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Jennifer D. on

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The staff was very friendly. Dropping off the truck was very easy and convenient.

HARRY H. on

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Pre-check to make sure that all needed equipment is at the location when customer comes to pick up the truck. We made do, but were not the happiest of customer in the end.

Cameron K. on

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Victoria H. on

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Kord R. on

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DAVID C. on

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Steverson J. on

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Tiffany G. on

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Easy pick up location. There was a dirty food container in the vehicle and the truck almost didn’t start. Thankfully we made it to our destination 300 miles away but it made me very nervous the truck wouldn’t function the whole trip.

ken V. on

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marc S. on

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marc S. on

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Adam L. on

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