Customer Reviews for Hound Dogs Towing & Recovery North
(U-Haul Neighborhood Dealer)

Rating:

5.0

Nothing

Rating:

5.0

No Problems

Rating:

3.0

Have the equipment reserved available. I reserved a dolly for the rental and none was available. They could not remove the charge from the bill. And I am not willing to wait 47 minutes on hold with UHaul Customer Service just to get my $7 back...

Rating:

1.0

The guy helped me get things hooked up but they didn't have a hitch for the trailer so I had to go buy 1 for $45+tax to get my trailer. There was a deposit o was sposed to get back they said but I haven't got anything back at all. Where's my $$$$. I use u-haul but about to find another company to use because u NEVER get deposit back AT ALL that the point of deposit u get back if nothing wrong. & There wasn't anything wrong wit nothing when I brought back so would like to know where my $$ is it's been a month!!!!!

Rating:

5.0

Your app is absolutely terrible! Took us 45 minutes to get the car!! It screwed over both me and the vendor! So frustrating!

Rating:

1.0

The man at the counter stated that he was not familiar with U-Haul rentals and had to make 4-5 calls to his boss to get the paperwork printed and official. He did not go through any orientation on the vehicle or how to operate the different functions. He did not go through the gas policy or knew the answers to any questions I asked. I left very confused and disappointed.

Rating:

2.0

Despite booking and providing all information online prior to pickup, we had to redo everything on site which took about an hour

Rating:

1.0

First of all I had to call to have all the tires replaced because they were all cracked. Secondly, the guy who hooked up the trailer didn't do it right and caused to me to almost kill my self on the highway