Customer Reviews for Household Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Household Rentals

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Household R. on

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Household R. on

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Jim L. on

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Mark C. on

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Reserve a U-Haul at a different location, confirmed my reservation with a email and there was no truck there for me, called u-haul and they said they would get back to me, nothing, stop at a different location and they got me set up, 1 star to first location and 1 star to U-Haul customer service, 5 stars to the place that got me set up

Household R. on

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Household R. on

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Household R. on

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Household R. on

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Angela D. on

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stephanie T. on

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Jodie P. on

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It was hard to find the front door. Need some signage on the side of the building. Thx!

Household R. on

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Household R. on

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David K. on

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Household R. on

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David W. on

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The automated process took a long time to and required customer support in order to proceed. The $.99 per mile is absolutely ridiculously overpriced. I would never recommend.

Bill K. on

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Household R. on

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Martin P. on

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Household R. on

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Bruce S. on

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Household R. on

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Household R. on

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nicole A. on

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Household R. on

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Maria V. on

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Terrible service! Never been more disappointed. I schuduled to pick the uhaul up @ 9am. Go at 830 to where i thought i schuduled it to be picked up and come to find out i had to go to another location to pick it up. Get there and nobody is there to help us... Call the other location where a nice lady helped us try to figure out what was going on. Then went back to get the uhaul now its 940am and we still have not got it. We arrive at the new location she told us to go to and the man who works there is terrible... We we're there for a good 40 45mins for nonsense.. Finally at 1030 we get our uhaul .... Not good service when you have an appt time and they arent even open!!!!!

Household R. on

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Household R. on

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Household R. on

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Household R. on

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Household R. on

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Household R. on

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Mary K. on

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