Customer Reviews for Houston Lake Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Houston Lake Storage

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Dennis B. on

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Dana B. on

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Steve P. on

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Robin W. on

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Shabreia M. on

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Lisa B. on

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Delrico D. on

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Flawless at this location

Adriana W. on

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wonderful Customer Service

Philena R. on

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Hunter J. on

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Gabriel R. on

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Thx

Richard R. on

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Rep was totally unfamiliar with how the Uhaul unique hitch operated

Michael L. on

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I reserved a truck but had to switch days at last minute which was not a problem. The automated pickup worked well as did the turn in. Good experience overall and will use again and recommend to anyone.

RUSSELL B. on

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The service was excellent and she was very knowledgeable. This is the third rental in about 4 years moving my children around for college. Again great service always Thank you Mr Bugg

Jason L. on

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Jeff L. on

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Very Convenient locations all over the world.

randy J. on

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Nothing

Stacey H. on

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customer service was excellent

Anthony F. on

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Site Manager opened a few minutes early, which helped us get a good start. She ensured the load area was clean. Very Professional!!

Matthew C. on

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Bruce L. on

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The Uhaul move.com is an outside service and the website is NOT user friendly. If UHual is going to be affiliated with something like that for service then UHaul should know about it!!! VERY disappointed in trying to establish help!!!

Scott M. on

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Great customer service.

shanetta M. on

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Tracy S. on

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Jeff S. on

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jody F. on

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Teresa S. on

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Great experience for a first time user. Received excellent customer service. Will definitely use again if I need a Uhaul

Robert C. on

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Tammy W. on

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Have all trucks checked out thoroughly before renting them

Victor L. on

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Everything was fine except the radio didn't work in the the truck

Nancy B. on

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transaction went very smoothly - would use again

Tiffany C. on

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Fast and friendly service. Rental associate was very welcoming and knowledgeable. She offered us bottled water while she typed up our contract. The UHAUL vehicle was very clean and well maintained. Instructions were clearly printed around the vehicle to allow for full use of all functions. The entire process was smooth. I would definitely choose this location to rent from again.