Customer Reviews for HRM Investments LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of HRM Investments LLC

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mark F. on

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Customer did not leave a comment.

ken S. on

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Linda M. on

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This location and Larry was the best and fastest pick up and delivery of a uhaul I have ever experienced. Larry was very personable, helpful, and kind. I would go to him again anytime given a choice. Thank you!

Shari S. on

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The truck was old, very dirty and the windshield wash was empty. The U Haul rep at the Poulsbo site where I bought blankets was positively rude and wouldn’t take back blankets I ended up not using. He compounded his rudeness by sarcastically telling me to “have a nice day” as I was returning to my car with the unneeded blankets. I would discourage anyone from using U Haul on the Kitsap Peninsula.

sean R. on

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It was very muddy and the office was in a shipping container and the power was from a generator. The gas ran out in the generator so the the computer died. Then we had to start the whole check out process again. It was a mess there

J Reid B. on

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Kimberly G. on

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Kaylee M. on

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Great guy! Very kind.

cynthia J. on

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Great customer service. Thank you

Caroline N. on

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It was hard to find and also seemed like it was just someone’s private residence who happens to operate a uhaul location? I’m not sure why this appeared as the closest place to drop off a truck in Bremerton. The site operator was amiable.

Renea H. on

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It would be helpful to have the trailer hitch specs obviously shown by the sizes of the trailers.

Tracee A. on

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My contract allowed for 81 miles, actual distance travelled was 72.9, even being below 81, I was charged $44.49 for mileage anyway! HORRIBLE! This charge is invalid and a breach of contract. This will be reported, fraudulently charging customers is NOT the way to do business.

Michael S. on

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Your location did not come up when I searched Uhaul. Another Uhaul store recommender we try you when they did not have the trailer we reserved. Now that we know where you are we will call you first!! Thank you!!

LAURIE M. on

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Three different locations involved with the rental of this trailer.. and it was not swept out.. the company is actually an all dirt parking lot on top of a mountain.. looks like a construction zone.. nice guy though. His office is a 40’ x 10’ storage container.. not a restroom on site.. owner was in the dirt parking lot wearing jeans and casual work shirt (not U-Haul) and fixing a boat motor for the boat parked in front of the “office” when we arrived. We had to ask if he worked there! NO SPARE TIRE PROVIDED, so you have to call them if you are stranded and forget fixing it yourself and getting back on the road quickly!

Michael H. on

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Very friendly!

John T. on

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Bubba B. on

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Terri M. on

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Clement P. on

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LINDA M. on

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Place was out in the middle of no where. No one to talk to. Would be Scary at night. Muddy no signage. Looks like a survivalist camp.

Brian M. on

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Odd location out in the middle of nowhere. No real building to go into but easy to drop off and the man was friendly and helpfu.

Jim G. on

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The drop off location is a dirt lot with the office in a conex box. It doesn't look inviting and you wonder if you should be leaving it at this location. Also, his printer wasn't working so he couldn't print us a document to prove we returned the truck. However, we did get an email that the truck had been returned.

Daryn C. on

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Michael C. on

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Excellent encounter from start to finish. Went above and beyond.

Eric K. on

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erika P. on

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Personnel should be more willing to help and assure that we got all the information we needed and check the state of the truck while we're there.

Robert D. on

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JUDITH P. on

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Darlene S. on

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I was charged an extra day, but I was given two days to use the truck....ugh. I don't have time Uhaul to call and deal with your errors.

ralph M. on

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