Customer Reviews for Hultz We Care Auto Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hultz We Care Auto Care

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Daniel T. on

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Customer did not leave a comment.

ANGELA O. on

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The gentleman there was very nice!

bruce r. on

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I brought the trailer back before 2;00 pm Sunday but this asshole wants a picture with the time on it because he said it was late afternoon and charged me for another day I will never do any more business with U-Haul and I will be sure to tell my friends about this.

Dylan A. on

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Nothing. Outstanding service and very convenient.

Sarah J U. on

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kasey d. on

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Timothy D. on

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mike h. on

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Friendly and helpful service.

BRADLEY B. on

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They did not hook the trailer up. The lighting wiring was in poor condition. Had to repair the wires so I had lights to be able to use it. Hurt myself hooking up the trailer.

Ashley B. on

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Mary B. on

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lester m. on

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They were very helpful from the beginning of the rental until it was returned.

Don M. on

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thomas b. on

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I called to reserve a truck and no one within reasonable range had what I needed. Once we found a truck in Quincy the person was rather rude when taking my information and after taking my information my card was ran and the charge of $694 came out. I then went to the address I was given to pick up the truck and they had no idea that I was picking a truck up. With this being said the Uhaul rep. Called his field manager to see what to do. During this time my confirmation number came in via text message so the rep. Gave me the truck. But before i got the truck he said that my info was only half way completed and put my information in again and my card got hit again. I had approximately $1500 pulled from my account when it should have been $695. This was a huge burden since I get paid for my Fathers funeral and was seriously strapped for cash. After I get the truck I get a voice mail asking when I was going to pick up the truck. I was loading the truck at the time of the call. I get another call the next morning and the guy asked if I was picking up the truck. I told him that I didn't know why he was calling because I had already been packing the truck for an hour and a half when he called the evening before. He had no idea that I had the truck. I also told him that I had been hit twice for the truck after being told that I wouldn't get charged until the truck was turned in. Over all this experience was a flat out mess. Uhaul had no idea what their rental stores are doing and the customer is being in a very vulnerable situation charging customers twice for teucks and not making customers aware of the situation. And by the way, I still don't have my refund back from the douvle charge

CATHLEEN L. on

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Customer did not leave a comment.