Customer Reviews for Hurricane Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hurricane Auto Repair

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CAROLYN T.
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Customer did not leave a comment.

Martha A.
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Charles W.
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Every vehicle inspected according to a corporate level checklist.

Deborah W.
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Great customer service. Easy process, friendly mgmt, and accurate pricing.

Justin Adam V.
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Customer did not leave a comment.

Robert V.
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Trevor J.
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Brian Keith P.
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I rented the vehicle for one day, I ended up using it for 3 , on second day I tried calling to explain the truck was not safe it had issue when pressing brake it pulled sever to right, and had a horrible miss that caused me to get 4.6 mpg have receipts to show, he didn't answer so I didn't trade it in just used it to finish so when I brought it back he said he would not charge me the third day of rental, and also said he was not charging me for mileage for that day either, that no new charges were going to be placed on my credit card, I asked him if he needed any other funds to call and I would bring him a debit instead of my credit card because my paycheck had went in my acct. He said not to worry no other charges. I left the u-haul on sat around noon by the next day he charged credit card another day and mileage. I tried calling all week and no one would return my calls, I have phone records to prove. Word of mouth is key to small community here and as long as this isn't resolved you will not get any good reviews , sorry I feel this way but was done wrong period!

Christy P.
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So helpful!

tim H.
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Customer did not leave a comment.

Diane G.
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I had no issues making the reservation online to picking up my trailer. The representative was a very friendly and helpful too!

Eliseo C.
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ALLISON LEIGH H.
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Justin Douglas S.
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Allison H.
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Aaron Lee C.
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Robert L.
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Anthony Wayne Ii W.
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Russell L.
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This was not my contracted drop off location. My original location refused to take it. Sent me to another location a couple of miles away, they refused it. Finally, had to drive to a further location before anyone would take it. Uhaul dropped the ball, big inconvenience.

DANIEL S.
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The uhaul truck was clean. The truck is the problem. The engine rev up when started.The truck jumped forward then when jumped when reverse then in neutral just rev up sitting there . After 45 second it would stop . Then drive just fine after that . But any time it was started it would just jumped which ever way you were going. I think I deserve a refund of some sort .

Hannah H.
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Anthony E.
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Andrew Y.
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The people running this location were extremely friendly and helpful. I would highly recommend this location to anyone.

Dwayne G.
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Customer did not leave a comment.

Christopher Eri B.
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Tammy Lynn C.
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Staff was very personable and professional. Needed U-Haul spur of the moment & they were very accommodating.

Keith A.
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Just wanted to say that they went out of there way to take care of me. If I need to rent again this will be the place. Thanks

Karen S.
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Customer did not leave a comment.

David S.
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Edward B.
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Steven B.
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Very friendly and helpful assistance

Joshua B.
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I rented the truck for a max of 2 hours, drove less then 20 miles and was charged 50$ flat for a "19.99" rental. It was returned early and I put $8 of gas to top of the tank. So overall almost $60 for again a "19.99" a day rental. Also the transmission was slipping extremely bad. After going over paperwork I should not have been charged that much and have had no response from the renter. I will never again use this location or any Uhaul location. Its cheaper & easier to deal with finding a friend or random person on FB for a truck. This is below any standard of expectation. I will be putting this review everywhere so other people in need don't get caught up in this type of trap. Uhaul needs to vet who they allow to rent these. Home depot rentals via uhaul are even worse

Steven P.
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Customer did not leave a comment.

Terry B.
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Very friendly and accommodating. If I'm ever in need of trailer or truck I will rent from here.

Gary Raymond F.
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Allen S.
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rodney B.
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Bobby C.
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Andrea D.
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Bruce C.
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theresa O.
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Brittney F.
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Steven B.
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Robert H.
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Great service, will use again.

Trent M.
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Before leaving with this trailer I looked in the back to made sure it was clean and appeared to be clean. When I got it home, it had metal shavingS all in the floor. I called U-Haul Directly and complained because I had to use my own shop vac to do it. This is the second time that I have had to do this. I always take back a clean trailer because I get charged if it's returned dirty. If I pick up one that is covered in metal shavings then apparently there is no refund process or discount.

Amanda B.
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mel G.
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Robert Eugene B.
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Nothing. Gentleman at location was great.

Steve H.
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Steven B.
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Richard S.
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More inventory.

Mustafa M.
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Matthew L.
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The GPS will not show up for the location until you walk behind the building. The Uhaul smelled kind of weird in the cab. It's also quite the process doing the online and mobile thing and I actually prefer to never rent in that way again.

Sandra H.
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you were very helpful thank you

Allison K.
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Chad F.
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Great truck, Great service. This is a new place so they are still getting organized and setup, but overall it was great.

karen K.
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Customer did not leave a comment.

John S.
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When I got to my location. Half of my stuff was wet from the the uhaul. It was closed and secured properly but clearly leaks in the 4x8 trailer

Jason B.
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This location is awesome; the uhaul store is also an auto repair shop and a thrift store - reminds me of the shops in my hometown. The gentleman running the shop is very friendly and extremely helpful. I will use this location anytime I need a uhaul.

karen K.
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Customer did not leave a comment.

Tina F.
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ron R.
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KEVIN M.
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The store front is a combination thrift store and auto repair. The store clerk asked if I knew where I was going. She then sent me through a door marked employees only to the first office on the left. The gentleman was friendly and eager and told me he had only been doing this for a month. Better signage and neater professional appearance of the office and thrift store, would be nice.

GLEN B.
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Great service, very helpful people there. Went out of there way to help me. Thsx so much.

paul R.
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Customer did not leave a comment.

James L.
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The agent was so nice and helpful. I was taking the truck less than a mile away and he actually drove the truck for me and let me bring him back to the office.

Justin Randy S.
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Called one location got after hours phone line. The guy did not take my reservation like he said went to pick up and they said you dont have a reservation for today.so had to drive 15 miles out of my way to get a trailer from a different location. So after all that missed my appointment by over an hour costing money because I could not make it on time .The guy at uhaul was nice and done all he could do but its never any fun paying for service you didn't get.

Sue C.
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It was very frustrating trying to get on the web site to get the code for the key. I had tried for 3 days to get things taken care of. It still took over an hour for this and if it had not been for my grandson it would have taken a lot longer. I will not go through this again

Joseph Ryan H.
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All around good experience

No reviews have been submitted for this location.

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