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Kathryn N
Customer Reviews for Highway 238 Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sewer dump station needs some help. Wouldn't take much.
Ken R | Overall ExperiencePick up was super easy and the fella that helped us was great!
Julie DStaff were professional and friendly. Excellent customer service
ron b | Overall ExperienceThe man who helped me was knowledgeable and friendly. He said that because we were traveling from AZ to MI he made sure that we received a trailer with newer tires. That was really great, and as a result we had no issues during our trip. I highly recommend this location.
Kurt BEverything went smoothly and the gentleman that helped me was great.
Robert WUsed storage, 16 years. Convenient right out of town. Could clean up some of the junks or make them move to back. Some vehicles belong in junk yards.
cyndee k | Overall Experiencesome area roads ruddy at tmes
DON M | Overall ExperienceGuy running the place was friendly and funny
Grady AThe gentleman running this location is great and cares about the customer. I really appreciate his customer service.
Ronald JJim went above and beyond! He was very knowledgeable, efficient, and friendly -- a real asset to the u-haul family. I'll continue to use u-haul because of help like Jim's.
Le VGreat place to rent nice friendly atmosphere the truck was clean the worker helpful
Mary MVery nice gentleman and very knowledgeable.
Mark WGuy was rude when picking up the keys. Honestly if I ever neeed a uhaul I will not be returning to this location.
ASHLEI MThis is the 2nd time we have used this location to pick up a U Haul trailer. It went much smoother this time as the attendant did NOT have any issues with his computer or our reservation (unlike the last time in October). Thank you.
THOMAS FGreat customer service, very friendly.
steve hGreat to deal with
Allen FMy experience was excellent. I walked in and the gentleman who helped me was very professional and knowledgeable and had me out of there in no time. I would defycome back and do business with this location.
pedro pGreat, safe place to store your trailer. Staff is super friendly and responsive. Would recommend to anyone looking for a place to store their trailers. Thank you Hwy 238 RV Storage.
tanya d | Overall ExperienceThe included number of miles is less than what is required to drive from the pickup location to the drop off location. So the mileage you have to pay for is more than you would expect.
Kurt Zvery friendly, good service, very professional
Hugo RNot sure if we would recommend this location.
Stephanie MGreat customer services when i pick it the gentleman took his time to explain to me about the trailer and when I dropped off the trailer the other gentleman took his time and make sure everything was ok great service 238 storage is the best in maricopa thank you.
Omar WHave windows cleaned and the cab not smelling like someone's ass thats been rotting for a while.
Kenneth BThis location and personnel was amazing! Nothing to improve.
Heather Bdrop off was great.
John JAccessible, convenient with large spaces
STEVE B | Overall ExperienceQuick and easy drop off!
Tommy WPerson working site was kind of rude on phone.
joseph RGood experience, good people, will rent from again.
James ZGreat customer service great location easy in easy out
carolyn C | Overall ExperienceGreat customer service.
Francisco MNnothing. Attendent was frendly, helpful and did an excellent job hooking up the trailer and making safety checks.
John SThanks, it was a great experience.
Brian F | Overall ExperienceFirst time using this location. Great experience. I’d recommend to others and will use this location again in the future.
David BOff the beaten path with no advertising visible from the road. Location looked like a junk yard.
Jay TTell the people working the phones to have better attitudes in general.
Heather BUsed this facility for about 3 to 4 years. I never had a problem. There was always someone there to help if I needed it. Everybody was professional and friendly. It was a pleasure doing business there.
RICHARD R | Overall ExperienceI can’t remember his name, I wish I could because he was super nice, very helpful, good sense of humor and made my moving experience so much better than expected!
Mary MHad no contact with them so can't say anything either way.
Robert ECustomer rep spent more time smoking outside than helping customers. He only dealt with one customer at a time, and we all got to watch him smoke while we were waiting for him to acknowledge us? He gave everyone instructions, but he never helped anyone even find the right vehicle. Then when they came back asking questions about the vehicle, he belittled them, amazing? Frist impression......very, very, very, angry and grumpy old man!!
Tom HBut after the initial drop off I was charged an additional free for 2 extra days and the safe coverage. When I dropped of on time at location. I then had to call Uhaul 3 more times to get things cleared up and still waiting for my refund. This after part and problem has been the worst experience I have had with Uhaul now everything is electronic and you don’t get something in your hand when dropping off. I will need another uhaul in a few weeks but think I might go another route.
Jennifer SQuick, clean and pleasant experience. Great job.
James AStored our toy hauler here for over a year. No issues safe and secure
Jason k | Overall ExperienceManager was funny and helpful in parking trailer and detaching trailer. Thanks for all the help
al sneeds no improvement they were great people
Matthew SGood location. Knowledgeable staff
kenneth eManagement was always professional and helpful. I would definitely recommend and use them again in the future.
Anthony P | Overall ExperienceThe drop off location was just fine. The problem was that the dolly did not pull good. I gauged the tires which was low, that helped some, but it was still bad about swaying and did not pull good. I have an old home made dolly that pulls better
H. WWe stored our RV here for over a year. Staff were amazing when we upgraded our RV to a bigger one and had to get a bigger storage space. Highly recommend and if we need storage again this will be who we call. Great security also never worried about our RV.
scott g | Overall ExperienceWe received what we needed, although it took longer than we would have liked we were assisted.
diego VYou’ll definitely be late for your destination I was
Ralph HThe gentlemen working here were beyond helpful and even helped get my wife's car jumpstarted and moving again. Very accommodating to our split drop-off request too.
MASON ZMark and Jim were fantastic and the rates are reasonable, plus they have propane on site. Good business and safe.
steve m | Overall ExperienceThey always took great care of us.
David F | Overall ExperienceYour fine hidden print was totally unfair! I felt you ripped me off!
Joseph TThe service great. Very professional and helpful.
tom kJim's the best very helpful,kind, always there if needed. Highway 238 one of the best. Thanks!
Richard G | Overall ExperienceThe location was nice...were we returned it was horrible...they wouldn't refund us the $80 dollars we had due to us. Said they would have to verify it and never got back to us. I wouldn't rent another u-haul just on account of where we had to return it.
chris cGreat storage spot with excellent rates. I would highly recommend
TOM G | Overall ExperienceNone, great customer service all around
Bonnie WHad to wait for Service Rep to arrive, need to place a phone # to contact Service Rep. Although When Service Rep arrived he attended me quickly and professionally.
Ruben PThe man was very rude.
John Bthank you for your service.
Cyntheia FVery helpfull staff thanks to you all.
PHIL v | Overall ExperienceFantastic Service, will work with him again.
ron rWhite's is a very good business that represents U-Haul perfectly .. I would highly recommend White's. The people were great and willing to answer any questions ...
Thomas BTraining on the proper method to hook up a trailer.
Joseph MAgain very easy too find , gentleman unhooked the trailer . And it maybe took 5min total time out of my day . I will rent a uhaul again
Becky HI have referred folks to your business already wish that I had not kept being billed after speaking with staff in regards to my move out tho . Other than that it's a great place to do business with
Thomas H | Overall ExperienceNice place for storage.
joe b | Overall ExperienceMy only complaint is that we sold our trailer the day rent was paid and they do not refund your money.
TOM H | Overall Experience9 years @ this storage facility and best experience I have had with any storage facility would recommend to all. Thanks for the smooth ride.........
ROBERT R | Overall Experiencekept my trailer here for years with no problem and always great service
TIM S | Overall ExperienceWe were in the this storage compound for 10 years and had no issues, very friendly people and we liked having the option to fill up our propane tanks as well!!!
NEIL W | Overall ExperienceThanks Guys!
darron n | Overall ExperienceThe staff is awesome. The yard was has plenty of room to move around and it was easy getting my trailer into the space. I will definitely use them again.
donna r | Overall ExperienceHad my RV stored here safe for the last 3 years no problems whatsoever.
PETER C | Overall ExperienceWe felt very secure in storing our RV here. Highly recommend.
JOANNE S | Overall ExperienceTHE GUYS AT THE OFFICE WERE GREAT FRIENDLY AND HELPFUL WHEN WE WILL BE BACK IN TOWN HOPE THEY HAVE A SPACE FOR US! THANK YOU CRAIG J
craig j | Overall ExperienceLove this storage facility. Very easy to get to and it has good protection. Didn't worry that anyone would mess with our motor home.
Kathy B | Overall ExperienceWe stored our rv here for 2yrs and had no issues. Nice staff, secure place, would recommend.
ruth f | Overall ExperienceI'm pleased with the storage facility and will recommend it to others.Storage is very secure and clean.
ROY V | Overall ExperienceEverything was great
Rex N | Overall ExperienceWe will refer and probably come back to store our RV again at a later time.
larry m | Overall ExperienceI found the facility to be awesome for my uncovered needs. I have keep my motorhome and enclosed trailer in a 70' covered unit in Chandler. I would relocated to 238 storage in a heartbeat if you start offering covered units with 5 amps of 120 volt! (I pay $500 per month for this presently)
mike m | Overall ExperienceGreat staff and facility, zero complaints.
DANIEL R | Overall ExperienceCouldn't have asked for anything more. Awesome facility and assistance.
NANCY A | Overall ExperienceVery friendly and nice. My trailer was secure in a locked area. Never worried about it being stolen the whole time I was there.
brenda k | Overall Experienceeasy access to each lot.
STEVE K | Overall ExperienceSafe and great staff
CAROL D | Overall ExperienceI was very happy with the quality and size of this storage facility. I found them to be very helpful and accommodating.
GRETCHEN C | Overall ExperienceVery nice place and always helpful.
RALPH H | Overall ExperienceThe facility was secure
KEN K | Overall ExperienceNot an affiliate of Uhaul. Reserve rate was 35.00 to find out it is 50.00 dollars a month not good..
Privacy R | First ImpressionsI arrived at the facility and met with Ken Baker who was very nice and explained everything I needed to know about storing my RV.
Privacy R | First Impressions