Customer Reviews for Hyattsville Auto Outlet

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hyattsville Auto Outlet

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Michelle P.
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Oil change light was on the whole drive and the left tail light was out

LaTaungi E.
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Excellent and very helpful! Much appreciated 🙏

Marc N.
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I have used many UHaul locations over the last few weeks (selling my house, so many dump runs and moving runs). This is one of the best.

Camael C.
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Took over 30 minutes to access key from lockbox. as this was after hours, I called customer service for assistance and never was able to reach an agent for assistance. I was also charge twice for a dolly that was NEVER provided.

Ann M.
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Be aware of changed status (to hand delivery) that had been sent to me by phone. Have a working system to print out receipt. Check out the vehicle with me before departure.

Cheikh B.
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Very prompt guy!!! A+++

Michelle W.
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great customer sevice

Mohammad P.
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Customer did not leave a comment.

Kulbir Singh A.
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They charged me an extra $157.36 for no reason at all. I'm so disappointed. The truck was dirty. I had to clean it. There was a cigarette lighter in it and good particles in it when I got it. Yuck. The gasoline level was also very low. Around 28 gallons. The uhaul pickup location has no signs and just says Mercedes repair or something. So confusing.

Pedro P.
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good customer service the truck in good condition if I would recommend the place

tonya W.
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Customer did not leave a comment.

Asheley L.
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The location was very hard to find and confusing because nowhere did it say that UHAUL pick up was available at this location (only promoted their car sales business). Also difficult to park as there were so many cars haphazardly parked everywhere.

David K.
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Everything went smoothly. I was treated courteously. The vehicle I rented was very clean and well maintained. The return process was fully explained. I would rent from there again.

Raymondo W.
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Customer did not leave a comment.

Stephanee S.
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The customer service was excellent.!

Laura S.
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The van was dirty when picking it up, mud on the passenger side floor, v8 juice can spilling into the door pocket, I cleaned it up. The back of the van was filled with dirt and mud.

dorian H.
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Patience was the main ventures of my experience. I'm grateful to have been in the company of such Courtesies.

Lloyd H.
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Good

EBONY E.
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Excellent customer service!!

Tontalia M.
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This rental was the worst experience that I ever had. I will never rent from this location ever again. The customer service was horrible and the representative wasnt informative and very disengaged, she was rude. This will be my last time renting from Uhaul.

Angela M.
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Best experience with uhaul ever. In the past has always been some sort of problem. The gentleman working made it a smooth and fun experience.

CODDEANA M.
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Customer did not leave a comment.

Aseel H.
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The pickup was difficult. I had called the day before to confirm and reschedule one hour later (rescheduled for 1pm instead of noon, and it was confirmed by the person on the phone). Next day I get a phone call around 12:30 telling me the location is closing soon due to weather, which was odd because it was just normal rain. I clarified that I had rescheduled to 1pm. Anyway. I had to rush there. The person at the desk was quite difficult to communicate with and the whole experience was inconvenient and unpleasant unfortunately.

Idalia A.
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Truck not clean, awful order inside truck, dog hair all over...

Fred G.
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Great customer service!

Sylvia F.
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For every thing was perfect ,thanks.

michael T.
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Customer did not leave a comment.

Shin P.
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Did 24/7 no representative service, was not able to drop off the vehicle on time. Not fair to be charged on extra mileage and extension. Also all that time wasted going back and forth and inconvenience is not worth using uhaul again.

Michael U.
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No where to Park!!!!!!!

Katherine N.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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