Customer Reviews for Hydway Ace Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hydway Ace Hardware

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Vanessa B. on

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Having booked for pick up in High Level it was inconvenient to have to make an hour and a half round trip to a more remote location for pick up of the trailer. The gentleman at the location was very helpful and friendly.

Gord B. on

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Mary was excellent at helping get me set up with the trailer I needed

Kenneth M. on

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Customer did not leave a comment.

Rebecca M. on

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Customer service was great and trailer was fantastic . It was my first time hauling a trailer and the Rep hooked it up and explained in detail everything to me. Was more roomy than I anticipated, however the trailer was extremely dirty and I had to wash it to use it. I did not like that at all. Please clean them next time. Aside that it was great feeling with this shop. Thank you Ray and Darwin

Johann M. on

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Michael S. on

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Wendell L. on

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Quick simple and pleasant drop off. Highly recommend.

Wendell L. on

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Perry M. on

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HERMAN D. on

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Website hours showed open at 9:00 and at the office it showed 10:00. Correcting website would cause less confusion. Everything else was perfect. Thanks Uhaul :)

Michael H. on

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Raymond L. on

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Excellent customer service.

Gary B. on

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levi W. on

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Staff was very friendly, willing and able to help.

Gertrude J. on

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Isaac D. on

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Great service!

Braden H. on

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It took about an hour to get the truck, as the employee (who was very nice) did not know how to use the system. Also, I had originally booked a 26' truck to be picked up in High Level, but received a call from UHaul 3 hours into my 9 hour drive saying that the truck was not available and that I could go to Fort Vermillion to pick up a 20' truck instead. I can't understand how a business operates like this, calling the day of the pickup. Thanks U-Haul......

RICHARD W. on

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Customer did not leave a comment.