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Jennifer R | Overall Experience
Customer Reviews for I-30 Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful easy and safe location. Will rent from again without hesitation!
Barry W | Overall ExperienceI wasn’t expecting to have to do an inspection of the vehicle and had left the drop off location and pulled up the email after we left and had to go back and do what I could to answer the questions. No one was at the location to help and I did what I could with it. I had already put the key in the drop box so I couldn’t do anything about the gas gauge reading.
Cassie WDid not put in through the computer when I turned in the truck and they had to contact me
Deana RThe lady was great, with easy pickup and return. Thanks
Patricia EThe lady who helped me was wonderful and I'm sorry I didn't get her name but absolutely great experience.
clint lAll is good
JOE EVery courteous, the lady that helped us went out of her way to help us when the U-haul was leaking.
jody tStay with your helpful services we so glade to know you.
Alvin HThe people were very helpful and nice. The entire process was fast and painless. Would highly recommend to others as well as would use this location again.
Trevor PBest customer service I have ever seen at a UHAUL location! The owner checked me in, helped me hook up the trailer, and made sure everything was good. The trailer was very clean and worked perfectly. Will definitely go back.
Roger SDon’t charge me extra to drop here (offer discount for me to drive it all the way to Greenville).
Michael HGreat friendly service.
James GAll went well. You guys kept me informed as to the change of locations.
rakia mHave cold beer and lower prices, your to expensive. Maybe rock and roll music
Jimmy KNo issues
Kenny LGreat customer service, wonderful people to work with. Very helpful and patient too!
Luz AKeep doing what you are doing. Both the check-out site and the check-in site were a pleasure to work with.
JAMES BThe equipment was clean but had a vibration in the front end It needs a tire balance and alignment
James RGreat customer service, extremely friendly
Ramon HTop of the line service! Professional, friendly and most accommodating.
DAVID DIt was a little sketchy. They just had me leave the keys and didn't check it in. Requested a final receipt showing all charges, still haven't received.
Samantha FI was will pleased with your service. Their is nothing you need to do different if service is like this all the time
Bruce Snone
ERNESTINE JShe could not have been any niecer. She explained everything about the rental, concerning the truck. If we ever needed to rent another truck! We will definitely rent from her! Again, thank you for such great smiling service.
Robert CQuick and easy drop off.
David SMy original pick up sight was Winfield Texas. The gentleman was very rude and refused to help me with anything. When I said to him” excuse me but I am not being rude to you please do not be rude to me” , he told me to get out of his store and that he would not rent to me. I have never experienced such rudeness in my precious state of Texas!!!!! He is a poor representative for your UHAUL business. I then called the sweet lady in sulfur springs. She apologized that I had had to deal with that gentleman and said that she had a truck for me to rent. She was very kind and helpful.
Cynthia A