Easy pick up. Very friendly and helpful. Definitely recommend them.
Gregory Goff
Customer Reviews for IMS
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and accommodating. Great experience!
Harry RotterExcellent customer service, very clean place
Hector RodriguezGreat customer service and nice clean and well maintained trucks
michael DardonExcellent customer service and all around felt good
James RiceNothing. The dudes at that uhaul place have been the best to work with. I will always go there as long as they have a trailer
Barry CollierExcellent customer service and overall quality
James RiceVery friendly and helpful.
Richard RuthManager there goes above and beyond. No need for improvement
Barry CollierMark was amazing! He went above and beyond to help me with my rental needs! Highly recommend!
Annette BrooksVery helpful! Easy process
truett beasleyThe personal at the location was very helpful.
Joshua PoundsMark is a great guy!
Megan CrossThe guy ripped us off $100.00 from that particular used car lot dealer in Theodore.
TRICIA CARTERMy experience was great! The gentleman at this company was very friendly and easy to work with!
Tuwanda BeardExtremely helpful!
KELLY WHITEThe people at this location are friendly and professional. They were helpful & made this experience excellent overall.
JAMES DELOACHAll was as expected. The owner was helpful and helped me with all my needs and more. The large truck was easy to handle and preformed above my expectations. The experience was excellent.
dave gardnerThe guy helped unhitch trailer, told me helpful things about area. I was happy with U Haul.
AlbertL JelinekNothing, everything was great.
MICHAEL COURTNEYGood customer service and good people to deal with.
Nancy TillmanMark was amazing. He came pick us up since My car broke down traveling back to Louisiana. This was unexpected expense for me. Wish they had senior citizen or military discounts for me.
Paula StelleWas a great experience and very knowledgeable.
ERIK MORRIS