Customer Reviews for In Motion LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of In Motion LLC

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Randal N.
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Customer did not leave a comment.

Kevin L.
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Russel L.
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David B.
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Best experience with U- Haul ever! Really felt at home and at ease. God Bless

Julian R.
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Make sure the UHaul point of sale system is working. It took way too long to check out because the system wasn't working. The internet connection was great, just the UHaul system was not. Liz was really great too! Very patient!

David C.
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Nothing - folks were nice and helpful. Truck was as advertised.

wiliam L.
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Customer did not leave a comment.

Sandi Z.
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James M.
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Mark L.
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STEPHEN S.
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very helpful with our rental, The 800 number I called when trying to make changes was not very helpful very negative. I explained to her she was being very negative and she argued but then changed her demeanor and became a little more helpful.

Kenneth H.
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John G.
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damon J.
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Staff were very friendly, but problems with the trailer. When pulling it out, it had a flat tire. Rather than doing some diagnosis on the tire, they simply filled it and sent us on our way. Ultimately the tire gave out in the first 100 miles of the trip.

RICK R.
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David K.
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eden K.
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Liz was great!

James M.
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william K.
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From the office, to the truck, everything was great. It ain't broken, don't fix it.

James S.
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Customer did not leave a comment.

Willilam R.
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I reserved a 26 foot box truck a month in advance but the day before the move was tild all they had was a 20 foot truck so we had to make two trips.

Diane W.
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Customer did not leave a comment.

Andrea W.
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I was very impressed by the friendliness and service oriented people who manage this location. My experience was seamless and they were very kind. Highly recommend doing business with this location!

Ben R.
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Worst U-Haul experience of my life. Will never rent from that location again!!!

Adam S.
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Customer did not leave a comment.

Richard T.
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renting as quick and easy

RICHARD S.
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Free drop off after hours would be appreciated .

ALAN S.
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Chris F.
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William S.
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lonnie I.
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Sufficient personnel to keep things moving

michael M.
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William T.
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Aubrey C.
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James M.
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Patrick R.
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Great service and support from really nice folks!

James M.
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Trailer towed amazing ,fast easy rental

Susan H.
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Customer did not leave a comment.

Mark S.
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Very good service and personable.

Terri P.
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We loved this uhaul rental place. We asked for a trailer no hesitation, yep no problem. They were nice, very attentative. We will always use them.

Richard R.
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Very accommodating and helpful. Fast service, in and out. Better than anywhere else in Florence.

Susan H.
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Customer did not leave a comment.

Michael H.
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This location is run by crooks and a thief. I was charged $25 for cleaning! It was totally clean. Moved furniture from one house to another. Nothing dirty in the truck at any time. Also charged $30 + 14.40 for fuel and fee. Fuel was at the same level as when it was picked up. In fact I added more gas than the contact info indicates. LIZ MATHEWS IS A THIEF! Do not rent or return to this location. If yo must, take pictures of everything when you drop off a truck, otherwise you will be sorry.

Shamarie H.
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Laura D.
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Steven W.
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Jerry P.
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Tim D.
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Bruce M.
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Dolly C.
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Robert C.
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Great service. Vehicle well equipped and clean.

Megan D.
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Cathy F.
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Dale K.
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Marilyn H.
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THOMAS G.
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Darian D.
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They were very helpful, even with technical difficulties. Very professional and clean.

Derek D.
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These people were so great. Friendly and great service.

Al S.
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No suggestions come to mind at this time...

Ralph B.
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Customer did not leave a comment.

JOE H.
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Excellent customer service!

Laura D.
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Customer did not leave a comment.

Warren C.
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all was very good

Donna K.
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Let them know can is very hard to drive with or without wait, I'd rent a pu before a an again.

James M.
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Customer did not leave a comment.

Helen M.
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Quick, friendly drop off

Mark W.
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Paul J.
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Great people in Florence!

Greg Y.
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Wonderful experience! Great to work with!

Joanne B.
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Kimberly M.
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Not a thing. The owners were super helpful and very nice!!

Natale M.
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Rodney S.
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Case H.
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Rep accused me of stealing a truck. Trailer was covered in mud and gravel that got all over my driveway.

Andrew S.
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James was very professional when checking in our equipment and had us on our way in no time.

Nathan L.
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Customer did not leave a comment.

rory H.
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Very nice people. Parking is tight.

David I.
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Access was limited

Kenneth H.
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Customer did not leave a comment.

Jim L.
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Liz & James are the best!

James M.
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Customer did not leave a comment.

Colleen L.
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James and Liz are great to work with — very personable and helpful.

Kay W.
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Roben J.
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James M.
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Robert A.
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Grady W.
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Customer service Great Equipment not bad Checking out better than average CHECKING IN SUCKED don't have an account don't want one. High Tech just cost Americans another job !!!!!!!!!!..

Bradley W.
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LARRY B.
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Very friendly ,everything was great.

Virgil P.
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Benifiele W.
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Owners were professional and very friendly

Joseph H.
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Customer did not leave a comment.

Robert B.
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$25 was charged to clean trailer. The sign inside the trailer said it would be $15. I was telephoned by U-Haul and told I would have an extra day to return the trailer due to dealer being closed on Sunday but I received a late charge for that day. I am requesting a refund for these two items. Bob Bingham 661-510-9044

kim R.
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Customer did not leave a comment.

David C.
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James M.
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No complaints. Very prompt

James M.
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Customer did not leave a comment.

Jacob H.
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James M.
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Excellent job

Herbert H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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