The quoted price did not reflect actual charges. I felt scammed. Quoted $20 then when I spent 35 minutes on the phone trying to ask someone why the charges were $97 the explanation still didnt make me happy. I'll use home depot next time. Plus key wasnt where it was suppose to be, took an hour to pick up the truckJim J.
Customer Reviews for In N Out
U-Haul Truck Share 24/7© Location
Saint Louis, MO 63125
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The phone signal was very weak at that location. Not sure that can be fixed. It was more than convenient for my retrieval.Elaine B.
The automated process was a nightmare. It beat me up and stressed me for an hour. It was only after DJ interviewed it was strained out. The return process was almost as bad. This is the second bad experience with uhaul.David Z.
Customer did not leave a comment.Mark B.
THIS LOCATION HAS NO DROP BOX FOR DROP OFF AND WAS TOLD IT WAS A 24/7 LOCATION!! I had to contact the 800 number for UHAUL which resulted in a very already disappointing rental experience! I had to end up taking the keys to this location during business hours the next day. Very inconvenient!ANGELA R.
I had to put the dollies away from the customer before me. I didn't use them, and I never have, but I have always seen them locked up. I put them up anyway before returning the truck . I'm only commenting on this because the truck obviously wasn't checked and the tools weren't locked up.. and I could have wrongly gotten in trouble for someone else. I mean, what if the customer before me would have stolen the dollies? I would never have known, but it could of been my responsibility. I don't want the In and Out owners to get in trouble for this. I'm looking out for them and trying to prevent someone from taking advantage. They are great people!Dawn G.