Customer Reviews for IDeal Auto Sale and Repair LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of IDeal Auto Sale and Repair LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Angel R. on

Rating:

Kasem is a great person to do business with. Worked quickly to get us on our way.

TRUDY K. on

Rating:

They were closed

David C. on

Rating:

Experience was as expected. Owner was very nice and returned phone calls promptly and made the process easy. Truck was clean and ready at the time that we needed. Would use this location again.

Lisa L. on

Rating:

There were several locations much closer to my move-in location that would have been more convenient and easier to find.

Duane G. on

Rating:

Very easy to miss the entrance since they are located behind another business. Small gravel lot.

isaac N. on

Rating:

Customer did not leave a comment.

Jenna S. on

Rating:

Customer did not leave a comment.

Susan B. on

Rating:

Nothing

Randall G. on

Rating:

The guy was great. The trailer was dirty, oily and had some non-functioning lightsl

Dana W. on

Rating:

Super friendly and quick!

Matthew F. on

Rating:

Customer did not leave a comment.

Ron N. on

Rating:

Not one thing it was easy

Leeja B. on

Rating:

Amazing customer service, thank you!

Rob M. on

Rating:

Excellent customer service and super friendly, nice with a smile. This World needs more businesses with customer service with a smile like this fine gentleman offers.

Brandon M. on

Rating:

Customer did not leave a comment.

Justin R. on

Rating:

I requested a location in Bloomington, Indiana, but was moved to this Elletsville location without being consulted. Multiple phone calls were needed to confirm pick-up, and the contacts still managed to arrive late to assist with pick-up. They then had difficulty connecting to the internet to process the contract and we were eventually given the wrong key and shown the wrong vehicle, which we had to make clear to them.

Yasaman H. on

Rating:

Customer did not leave a comment.

ARIEANNA C. on

Rating:

was there to pick it up for over an hour. customer care hung up on me. i also was told one price then had to pay way more than I was told. just overall not a good experience & I won’t be using again!

Joe W. on

Rating:

Customer did not leave a comment.

michael N. on

Rating:

Very hard to find. Was in city of Bloomington, In my gps sent me to a service staion 10 miles out of the road and this location has never had a UHAUL. After speaking to office inside employee was able to get me on right path, but was sent to another location (true value hardware in Ellettsville) they had prior UHAUL but hasnt had the service for long time. After at least an hour we finally found the place. No signage on roadside and was down the hill behind another business. I did put extra gas in 1st location, but finding the location of ending i did use more gas than intended. Very unhappy with directions to dropoff point. I will use Penske next time! Thanks Mike Nicoll

Susan B. on

Rating:

Nothing. Everything went fine. Since I do not back trailers well he backed the trailer for me when done. Thanks.

Stephen H. on

Rating:

Location difficult to find.

Geoffrey S. on

Rating:

Customer did not leave a comment.

Todd C. on

Rating:

Treated me fair and respectful

David B. on

Rating:

After hours drop off went smoothly.

Cindy C. on

Rating:

Customer did not leave a comment.

Darren K. on

Rating:

No 1 around

Kathryn N. on

Rating:

Vehicle was not clean, but we didn’t mind using it that way so long as we were not charged for it, which we were not. The pick up spot was a little shady, glad I had my hubby with me. Like the picture taking ap, very clever. It should have a “go back” button function. Price was reasonable. Vehicle in good shape. False advertising on Uhaul site that names 3 insurance companies that don’t cover Uhaul trucks. Although everyone’s policy is different, the statements are misleading and scare tactics used to get you to purchase the $42 insurance. Geico was listed as one that didn’t cover; we didn’t want to pay the extra. OUR GEICO POLICY DID IN FACT COVER US AS IF WE WERE DRIVING ONE OF OUR OWN VEHICLES! Check your policy before you waste money on extra insurance you don’t need.

Tyler B. on

Rating:

Customer did not leave a comment.

Charles T. on

Rating:

Cudos to the agent who kindly and expertly backed in my return trailer.

Barbara K. on

Rating:

Customer did not leave a comment.