Thomas L.
Perfect experience
Customer Reviews for Ideal Self Storage #1
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Ideal Self Storage #1
Vickie Q.
Only spoke on phone.
Joseph D.
The muffler on the truck needs repaired it is extremely loud.
Ronald D.
Great job. I was in and out in no time. Well done.
nicole P.
Last was very helpful and friendly
susan H.
The running lights did not work. The brake lights were fine.
NATE A.
Staff was untrained and unable to complete rental paperwork. Took over an hour and a half with Uhaul rep on phone. Trailer was missing safety chains and tire strap was broken. Only trailer available so had to just accept it and make due.
CODY H.
Have this location make sure they're stocked with appropriate supplies. I requested half a dozen moving pads and they had zero when I arrived to pick up my rental.
Sandra S.
Took over an hour to pick up equipment, only one person there that was trained to do U-Haul computer stuff and she had several people picking up and dropping off...she was very nice, but just crazy long wait!!
Tim R.
People were very nice and helpful, but if the owners brother didn't just happen to be there I don't think anyone would have been able to show us how to secure our car on the tow dolly.
Sammy J.
I pulled into the location and used the uhaul website to drop off the truck. It was very easy and convenient.
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