Customer Reviews for Impeccable Lawns
(U-Haul Neighborhood Dealer)

205 reviews

565-1 Meadow Summit Dr   Ocean Isle Beach, NC 28469

(910) 579-3250

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 9/17/2021 - 9/18/2021: Closed
  • 9/29/2021: Closed

Services at this Location:

Contact Us

(910) 579-3250

565-1 Meadow Summit Dr
Ocean Isle Beach, NC 28469

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 9/17/2021 - 9/18/2021: Closed
  • 9/29/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Nothing they are a class operation always friendly and helpful .

JAMESE M. 
Rating:
5.0

Everyone was friendly and took care of me quickly. I've rented multiple times and they are always the BEST!

JESSE M. 
Rating:
3.0

I reserved trucks all the way back in April/May for a weekly rental all summer long. Every single week my reservation has either not been able to be fulfilled at all, moved to new size trucks or moved to an entirely different inconvenient location. It has been a pain to deal with and a giant inconvenience. This location has been great to deal with and I couldn't ask for better customer service from them personally but something within U-Haul really needs to be looked at. If reservations aren't honored why even bother submitting a reservation?

ASHLEY S. 
Rating:
4.0

Customer did not leave a comment.

BRADLEY H. 
Rating:
5.0

Customer did not leave a comment.

Jorge L. 
Rating:
5.0

Customer did not leave a comment.

Amanda F. 
Rating:
5.0

Do not mislead them. I selected a location and you sent me to another location that was very far away. Then you wait until the day before to tell me of the location you picked at a time it is too late for me to change. Unethical.

JOSEPH C. 
Rating:
3.0

Have the truck loaded with rented equipment

TIMOTHY H. 
Rating:
4.0

Customer did not leave a comment.

GARY F. 
Rating:
4.0

Customer did not leave a comment.

PATRICK R. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Great service, availability, cleanliness, rate

LORIJEAN T. 
Rating:
5.0

Friendly and helpful best place around here to rent a Uhul

Mary M. 
Rating:
5.0

Customer did not leave a comment.

MARK W. 
Rating:
5.0

Customer did not leave a comment.

KENNETH S. 
Rating:
3.0

Customer did not leave a comment.

JAMES I. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY U. 
Rating:
5.0

Have a jack for the trailer like a boat trailer.

JOSEPH J. 
Rating:
5.0

Customer did not leave a comment.

Andrew C. 
Rating:
4.0

Equipment could have been cleaner. Trailer contained broken glass.

DAN M. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY B. 
Rating:
5.0

Customer did not leave a comment.

Jack R. 
Rating:
5.0

I can't see where any improvement is needed, the service and equipment is outstanding, and the office personal, especially Christina are of the highest quality. My first experience w/ U Haul made me liok forward to renting w/ you again. Sincerely Tony R

ANTHONY R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

It couldn't have been a better experience, Christina, the rep at the desk, could not have been more Pleasent, knowledgeable and helpful. I will recommend you to everyone i know that needs ur equipment.

ANTHONY R. 
Rating:
2.0

I had to do all the work unhooking the trailer and backing it in while the lady went back inside

MEAGAN D. 
Rating:
5.0

Your representative at this location was excellent. Helped me through the paperwork and checking if I needed anything else.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Clearly identify where to drop off the unit before you arrive

John Q. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
4.0

Customer did not leave a comment.

ROBERT M. 
Rating:
4.0

Customer did not leave a comment.

STEVEN S. 
Rating:
5.0

Excellent service and very friendly staff.

JOSEPH A. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN R. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Ricky F. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Dennis F. 
Rating:
5.0

Very courteous, helpful and professional.

Sal G. 
Rating:
5.0

Customer did not leave a comment.

Tammy A. 
Rating:
5.0

Customer did not leave a comment.

Larry W. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Kristin E. 
Rating:
5.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH R. 
Rating:
5.0

I don't having anything to add other than the fact that the reason I would recommend this place is because of the lady at the desk. So very super friendly.

JOHN B. 
Rating:
5.0

Explain that the side of the car hauler will drop down for easy access. We did not know until someone else pointed out this feature after we got to where we were going. Before we knew this we had to crawl out of the window and sunroof after pulling car onto the trailer because the car door would not open. It bumped against the trailer.

Wendy G. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Geoff W. 
Rating:
5.0

Quick and easy.

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Bill H. 
Rating:
5.0

Location excellent, Uhaul customer service not. Website poorlt designed poor functionality, no follow through on call to confirm pickup site. Unclear how to record drop-off after hours on line.

DAVID J. 
Rating:
5.0

Nothing

SALVATOREPAUL G. 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

Customer did not leave a comment.

Randy W. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

The lady there was so helpful and friendly! We will be renting from this location again next month to move my son into a new apartment.

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

kathy B. 
Rating:
5.0

The truck was dirty in the cargo area. I had to clean dirt and alot of little plastic balls out of the cargo area before I could start packing in it.

David D. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Excellent service!

carla J. 
Rating:
5.0

Customer did not leave a comment.

gary H. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
3.0

Impeccable lawns overcharged me $116.64. Please call me at 336-847-2245. They said I was early on my return and then charged me for being late. It was a 6 day rental - not a 2 day. Look at the return due date. Curtis Mark Casey.

Curtis C. 
Rating:
2.0

Honor the pick up time for the reservation and make sure the windshield wipers are in good condition.

Doug J. 
Rating:
3.0

We paid for and rented a 20 ft truck it was 18 ft. The women at the Uhaul insisted it was 20...... false information.

John F. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
5.0

Friendly, efficient, helpful. We rented a trailer

Janet B. 
Rating:
5.0

Customer did not leave a comment.

Don O. 
Rating:
4.0

Customer did not leave a comment.

doug W. 
Rating:
5.0

Customer did not leave a comment.

Dana U. 
Rating:
4.0

Price increase was a surprise. Last July paid 69. This time 91. Quite an increase. Same trailer same destination.

richard S. 
Rating:
5.0

Worked with Kristina and from start to finish was a very simple process. Which I appreciate it.

Jim F. 
Rating:
5.0

I reserved a dolly at first and this location could not provide the one i needed but offered to sub it with utility dolly. Small problem but they were quick to offer a solution.

Alexandria F. 
Rating:
5.0

Customer did not leave a comment.

Wes P. 
Rating:
5.0

Customer did not leave a comment.

john M. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
4.0

Customer did not leave a comment.

Thomas S. 
Rating:
4.0

Customer did not leave a comment.

Mark E. 
Rating:
1.0

We noticed the hood of the truck bouncing and that God was able to pull off the road. The hood was not securely latched apparently when the truck received pre trip service. It could potentially have been a VERY SERIOUS PROBLEM.

pam K. 
Rating:
5.0

The truck was sent out on a quarter tank of gas right after it's been serviced by U-Haul it should've had more fuel in it I had to put more gas in it then I used I'm always getting screwed by U-Haul of getting trucks low on fuel and I'm Haefen to take the time out and filling them up and not compensated for it

jeff H. 
Rating:
5.0

Customer did not leave a comment.

Sal G. 
Rating:
1.0

Customer did not leave a comment.

TIM S. 
Rating:
5.0

The representative was helpful and friendly and worked very hard to be helpful.

Robin H. 
Rating:
4.0

Agent was helpful.

james O. 
Rating:
5.0

put a jack on the tongue of the trailer. It is way to heavy to pick up and put on the truck without help. It's near impossible when it is loaded.

MIchael F. 
Rating:
4.0

Customer did not leave a comment.

Angela H. 
Rating:
4.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

Doug L. 
Rating:
5.0

Customer did not leave a comment.

Frank M. 
Rating:
5.0

Customer did not leave a comment.

joseph Y. 
Rating:
4.0

Truck was not swept out. I had requested 2 dozen furniture pads- none were provided. When I arrived to pick up the truck, the lock on the cargo door wouldn't open.

Joe H. 
Rating:
5.0

Customer did not leave a comment.

Doug L. 
Rating:
5.0

Do nothing it was a dreamy experience can't wait to do it again

Ken T. 
Rating:
5.0

Customer did not leave a comment.

Joy P. 
No reviews have been submitted for this location.

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