Custom service was a bit lacking at pick up, no receipt but good service from staff to attach trailer and checking lights etc. Ball hitch was a bit loose creating road noise
eugene i
Customer Reviews for Gateway Service Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
***** rating
Rob MThe electronic transaction was painfully slow. The u-haul data server was slow to upload information. What used to take 10 minutes to enter took 30 min. It was no fault of the operator, he could only upload the info as fast as it would let him.
ROBIN JQuick turnaround
Jacques LI was over charged 300 for a local 3 hour rental and was never reimbursed. I was even charged for gas and I brought back the truck with more gas than I received it. Not happy. No one helped!!!!
Sheri RI had to drive to Hudson Bay to pickup the trailer. When I got there they told the trailer was actually in Canora. I was never told this the day prior when I was rerouted to Hudson Bay from Saskatoon. I drove there and got the trailer without too much trouble. It cost $62 in fuel and 330 extra kms. I am out that time and money.
Scott C