Fix the app. Read basically every single one star review on the play store that says the exact same thing
Derek B.
Customer Reviews for Insurance Complete
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We where charged for gas after we put the gas back where it was when we got it but was still charged
FREDDIE F.Customer service was outstanding. The young lady who assisted me was extremely pleasant. She explained each step with excellence. I would most definitely use this site again.
LaWanda D.Nothing
Darron J.Did not have equipment
Donnella W.Did not know the key was in a lock box. Picture indicated that key was on the back of the truck. Delayed my move over an hour.
Justin C.I ordered a dolly along with my last rental of a 10ft truck but when I showed up to pick it up, there was none. I didn't have time to contact customer service because I had to rush to move the equipment that I scheduled to pick up any way. So this was very disappointing and made moving the heavy equipment harder.
Junior L.Fantastic and friendly service!!
Mindy P.Did not sell locks, tape, or packing supplies, but the customer service agents were super friendly and helpful
Timothy L.