Excellent customer service, friendly and fast.
DAVID T
Customer Reviews for International Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer and very satisfied with my experience.
DAVID TEverything was good I was in and out no problem 👍
Andre TExcellent service. 5 star service.
Juan oAwesome customer service, cleanness and polish van/trucks. Rented at other locations, will now rent at this location.
Joseph LMy reservation had a mistake in the time to return. I called your service and had it taken care of right away thank you guys. We use you to move band equipment for Castle Park Marching band and you make it so easy thank you.
Julio VCustomer service is outstanding.
DAVID TMy only issue is lot is small and the trucks are packed in there very tight.
Julio Vexcelente servicio and atención thank you
Jesus vAwesome customer, best of all the uhauls I have used
DAVID TExcellent customer service
DAVID TAwesome service.
Raul SAwesome customer service
DAVID TThis was a great place very friendly
alfonso EExcellent customer service. Honest management. Clean truck. Will rent from this location again.
Filippo DQuick check out. Got out of there in 10 min. The last primary uhaul location took me damn near an hour.
Glenn RAwesome customer service and real rental agent.
DAVID TOwner came in early and checked me in. Nice person and very helpful.
Larry WHe's a crook this person didn't think we would know the miles we are traveling to and from we did our homework before he added 13miles we only used for 15 miles and it's on my Google maps showing places I travel to. Definitely reporting this also to (BBB) who knows how long he's been getting away with this scam but it stops here.
Ramon RExcellent customer service
DAVID TThe return location is closed
Raymond PRubén was Very Friendly and informative pleasure doing business there
Miguel LVery helpful and accommodating!
mac mVery good customer service
CHRISTHIAN MI have no words great service and friendly thank you very much
Mario RFriendly and professional answered all questions I asked.
gabriel hMy reservation was not ready for me at the original pickup location. They told me the truck was due back days ago but wasn’t returned. If it hadn’t been returned for DAYS, then why didn’t U-Haul change my location to a location that had a truck ready for me instead of standing around a location that they know they don’t have a truck at. Frustrating experience and it cost me an hour of time that I didn’t have on an already busy and full moving day. Nothing wrong with the location but with the way U-Haul handles reservations.
Abraham MI didn't get key to open the box and when i called then they send me to Nacional city location and they game bad service and treated me badly,
Maria MThe customer service at the main office is terrible. I was waiting an HR and a quarter for someone to call me back and then on hold for another 15 minutes till they came on line. It too another 45 min till the repair people to get there. I was given compensation of a day because my movers left, but when I tried to claim it, I was hung up on 3 times! They couldn't find my order, became frustrated and hung up! I don't know if I will ever use uhaul again!
cindy cGreat service!!
Jamesames LExcellent management
manny pFriendly service, had the uhaul truck ready to go
Peter HNothing
RUDIE TI couldn’t find the way to take a picture of the trainer or send my location in the app
Ana ENever again will I rent from Uhaul, the last 3 rentals from uhailul you reserve my truck and a week later you call and say we don’t have a truck. This time it cost me $1100.00 extra to drive 40 min out of my way from a 6 foot smaller truck with gas and helpers and a whole extra trip back down to San Diego to pick up what I couldn’t get in a 20’ truck. Ridiculous !!!!
Jeffrey RI had a previous reservation 21354569 and when I reached the location to pick up the truck, I was told that that location no longer did U-Haul. I called the 800# and first was told that I needed to be transferred and then that he couldn't transfer and gave me another 800# and I kept getting disconnected. I kept calling back and then the system asked me if I wanted to receive a call back since there were long wait times and I chose to be called back. When I received the call back, I got the menu again instead of someone helping me, and I got disconnected again. Not a good experience. I finally got some help from another place that no longer did Uhaul and this person was able to create this current reservation for this survey and finally was able to pick up a moving truck. You guys need to fix your phone system.
Rene BExceptional customer service!
Emsley LGreat customer service. Cassandra was so helpful to us, she went above and beyond.
Douglas WKasandra was awesome!. Super friendly and helpful. My new go-to Uhaul
Paul BRented for two hours but they gave me more time they were quick and fast and reasonable on price
Monique BNot sure what you are talking about yet, thanks
Jose GI always go here first because the customer service is excellent!
Ruben TRead review above
CRISTIAN MAwesome customer service
DAVID TNeed to inspect all seals of the unit. My stuff got wet when we used the equipment. The door of the equipment that I rented doesn’t seal properly
Gene RGreat customer service and overall happy employe. Especially the beautiful girl in the office
Thomas PStaff was helpful and friendly. I Will definitely go there again if I need to rent in the future!
Matthew JReturned after hours - all went well!
Branden PAwesome customer service!
Luis DGreat staff friendly in and out quick 👍
Josue HI got charged 3 times, and I went back twice for them to refund me. And they said they couldn’t help me. I brought all the receipts and showed them my bank transactions. They said I should’ve only been charged once, but proceeded to not help me.
Pa HReserved the truck and dolly and everything was ready when we showed up. Rental was fast and efficient. Employees were very friendly with a great attitude and highly recommend renting from this location.
Angel OEasy, quick, and friendly. Thanks guys
Beth TGreat service and help!
Travis F