Customer Reviews for International Transmissions LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of International Transmissions LLC

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Vance S.
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My, rental had a colony of BLACK ANTS living in the truck. I, believe I should be entitled to a credit or a refund greater than 15%> They were everywhere after a hour. I had the rental for 24 hours.

Adolfo F.
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Corporate needs to answer the phone during normal business hours. I need to talk to them about giving me a vehicle with 1 oil percentage on the reading and also to refund me days I didnt use

RAUL P.
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Customer did not leave a comment.

GERARDO G.
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Customer did not leave a comment.

Chris A.
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Great service, will do again

Manuel L.
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Very steep short driveway off narrow busy street. Difficult to back the A.T. in with traffic. Could not pull in and unhook because lot is so small I would not have been able to back my truck out. Maybe ok to pick something up but not to drop off. Also we were charged extra for being a little late. I was having difficulty with the old ratchet tie down and I had to unload my vehicle in the street because the lot is so small, and that took extra time.

LON L.
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Customer did not leave a comment.

Timothy P.
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The family staff was great and very helpful!

GUSTAVO V.
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They charged me additional fees for something I don't agree with

JORGE G.
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Customer did not leave a comment.

Lori B.
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Such nice people. Very helpful and an absolute pleasure to work with. The gentleman who attached the trailer even took the time to explain how everything worked to my teenage son. I highly recommend this Uhaul location.

Carlos T.
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Nothing!! Employees are friendly and knowledgeable about what best fits your needs.

Carlos C.
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Customer did not leave a comment.

Miles B.
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Customer did not leave a comment.

manuel L.
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Cassandra was great. excellent service

Anthony C.
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Customer did not leave a comment.

Alex S.
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It was such a hassle. Went to multiple locations and ended up downsizing truck because it because unavailable when the time came to go pick up. Ended up at a small business with those locks and the app is all over the place.

sandra M.
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Cassandra assisted me, she made me feel so comfortable and at ease, in this covid-19 era, some people make us feel like we are lepers, but I didn't here, felt like family, the 15 foot truck was clean and ready to go. Thank you for making our move easy.

Erika M.
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Both pick up and drop off location were great. Truck was upgraded to bigger size than we needed and no AC was the only issue. We will try again at another time.

Brian C.
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Customer did not leave a comment.

Carlos T.
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Nothing to improve, service was excellent and staff was on top of everything.

Benjamin G.
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Customer rep was real nice

Daniel F.
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Customer did not leave a comment.

Rosalinda K.
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None

DANNY N.
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Customer did not leave a comment.

Ignacio G.
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Customer did not leave a comment.

Nyesha L.
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A parking lot is needed

Jesus C.
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Customer did not leave a comment.

Jennifer K.
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Edgar A.
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Leticia R.
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Alberto M.
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Awesome service! Great people attending customers.

Eugenia P.
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Great customer service!

Mark W.
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Customer did not leave a comment.

Arlo J.
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Second time renting truck from this location. Used a 15' truck this time. Got and returned the truck the same day without a problem. Completely did not disappoint. Will use again in the future if needed be. Keep up the good work, (I forgot her name but she's the same lady as the first time I rented a truck from that location about two years ago).

Delia M.
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The customer service was good.

antonio N.
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Customer did not leave a comment.

Wade N.
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Great customer service at this location! Kasandra was very informative. The mobile app started taking too long to load so she made it easier by renting in person.

EDWARD J.
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Nothing at all . Good people and friendly

Oscar S.
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Customer did not leave a comment.

Daniel J.
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Overall the truck itself was the only good experience other than that the owners are very rude specially the tire transmission shop next door also make sure you wipe the truck from any dust marks or bird crap in my case they where trying to say i damaged the truck when all it was was bird s***t and dust acting like i drove the thing irresponisbly dont go and try to be nice to them.cause they wont even say you are welcome they act like they are doing you a favor when you giving them income to feed their families i say try another location this one was trash.

Yaritza G.
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They charged me for "new" damage when i know for a fact that I didn't hit anything. They said that they know they didnt do it so it Must've been me. Got lucky that i had the insurance but I still got the blame for it.

Danilo O.
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Customer did not leave a comment.

Francisco P.
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Maria C.
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USB connections to charge mobile devices.

Ricardo O.
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Customer did not leave a comment.

Denis S.
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Customer did not leave a comment.

Samuel D.
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James R.
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Constance S.
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David P.
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Sabrina S.
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Nothing everything and the customer service was excellent

Jose R.
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Great customer service

Sandra C.
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Great family owned business. Love this location

Sandra C.
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Great staff

Enrique C.
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None keep doing what your doing .

ALFRED M.
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Customer did not leave a comment.

Denise P.
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everything is perfect, miss very friendly, excellent service

Christopher J.
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Customer did not leave a comment.

Van Owen L.
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Sandra C.
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Very friendly. Going back to this location to rent again in January for the remainder of my move.

Virginia G.
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Great customer service!!!!

Jacinto P.
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Customer did not leave a comment.

Francisco M.
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Very helpful and friendly

abby S.
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The young lady helping me was a sweetheart, so understanding and patient and very very helpful. I would no doubt recommend this place to everyone. I even yelped that business

Andres G.
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Customer did not leave a comment.

Stuart M.
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William B.
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patricia C.
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5 Stars Location. Nothing needs to be improved. We received an excellent, fast and very friendly customer service. The vehicles are always well maintained. We fully recommend INTERNATIONAL TRANSMISSION on 3rd Ave Chula Vista, CA. This has been our go to location for our U-HAUL needs for the past 2 years.

Louis R.
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Customer did not leave a comment.

Eric B.
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Outstanding customer service!

MARIA O.
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Changed my pick up location 2 days before date; in previous pick up location they sell the accessories that I required to tow the trailer (it was very convenient); the location I was assign they don't sell any accessories; I have purchased those in other store; I invested more time

James B.
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Customer did not leave a comment.

roberto G.
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Customer did not leave a comment.

jose E.
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Attendand very courteous and efficient

Chelsea P.
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Customer did not leave a comment.

Alicia A.
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Everything was perfect and had great conversation with associate! I'm horrible with names but I will definitely be using this location instead of any San Diego uhaul company! Thank you girl for everything!

Xavier C.
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Customer did not leave a comment.

Jehad A.
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The check in process was very quick and easy. Cassandra was very professional and made sure we get the best equipment on the lot since we have a long drive ahead. Also I got the tow dolly and the gentlemen took time to show me how to properly secure the car to the dolly which was very helpful. Overall, it was a great experience and things went very smooth. Thank you.

RONALD G.
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this little place did a great job. Extended my rental an extra day without a problem. Thanks

Samantha K.
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This place is easy to find using GoogleMaps. We had great assistance from Kassandra! She was very nice, funny, and helpful, she let us know about everything for the UHaul rental and where to drop it off. It was quick, they already had the truck out ready for us. I would definitely use this place again!

Edgar D.
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Good customer service

Emilia A.
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Customer did not leave a comment.

Christian G.
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Customer did not leave a comment.

Alejandra A.
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Great customer service!! Very friendly staff. I have used them several times and have never had an issue. Easy mobile check in and drop off.

joshua C.
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Customer did not leave a comment.

ROBERT T.
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Service provider was very polite and professional.

PAMELA K.
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Staff very professional & helpful.

Itzel V.
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Customer did not leave a comment.

lorraine E.
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The people at the U-Haul were very helpful very excellent customer service thank u guys so much would highly recommend to family and friends

David J.
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Stop charging fraudulent fees for gas

Rodney E.
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Very helpful and was willing to help in our tedious move!

Lasheda W.
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Customer did not leave a comment.

GILDARDO A.
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Very professional services.

Rene R.
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Very friendly and had stickers for my daughter. The guy who hooked it up to my vehicle was cer knowledgeable and gave us good tips. Very well cared for and maintained place. Definitely exceeded my expectations.

Christopher M.
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Had reservation changed 2 times by uhaul including 2 hours before I was supposed to pick up truck to move. Horrible experience. Would never use uhaul again after this.

Frank B.
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Customer did not leave a comment.

Yulin W.
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Great customer service!! Polite and courteous too!

Salvador H.
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Customer did not leave a comment.

JOSE B.
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I had another easy and pefect experience renting a truck. Thank you kassandra and your team for the pefect service

No reviews have been submitted for this location.

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