Customer Reviews for Interstate Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Interstate Rentals

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Alan F. on

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Windshield was very dirty on the inside. This caused some difficulty when driving toward the sun or at night toward car headlights. Exterior was pretty dirty, too, but this was of little concern. Dana was very accommodating and a pleasure to deal with.

Tony D. on

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Thomas P. on

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Very friendly and easy to do business with

Chip C. on

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Stephen W. on

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Christopher M. on

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The Owner was EXTREMELY accommodating and polite! I will definitely use this location again!! Koodos!!!

John L. on

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BEAU P. on

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David D. on

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Great place will go there again

Sue C. on

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Had to drive a far distance to collect truck. Was supposedly upgraded from a ten foot to a much larger vehicle which made no sense to me. Communication continued to change -at least 3 times -as to collection point for pick up. It troubled me. I intend yo rent in about ten more days -just a van this time -and it worries me that you may not deliver!!

Nicole M. on

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Thank you for such a pleasant experience. We will absolutely be renting from you again!

bruce H. on

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Next time, be sure trailer is clean and odor free. We were given a trailer with a terrible odor, like oil or fuel from tiki lanterns. There was broken glass on floor and the walls had black soot that rubbed off on people loading and rubbed off on our furniture. When we tried to exchange it for another trailer, I spoke with your reservations number on 5/24/19. She said we could drive up to the Millington TN uHaul to exchange it and called it emergency aid. She said she would call them to let them know we were coming. After driving half an hour up to millington, we were told they had no trailer for us and didn’t know anything about the exchange. We wasted over an hour based on your advice. We were still left with a trailer with the foul odor. We called back and spoke with someone’s on 5/24/19, to let uHaul know and was told it would be written up, we were requesting a refund or at least a credit. We have not heard back yet. Fabrics and furniture the we hauled in that trailer absorbed the odor from the trailer. Please respond to help make this right. We should not be expected to pay full price for a bad trailer.

James C. on

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I had to go to three other U-Haul branch before going to Eads.

SIDIKY K. on

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Outstanding service

DAVID C. on

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Dana is very accommodating and easy to work with......

Terry H. on

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Nothing. Keep up the good work. Keep treating customers as customers.

Terry H. on

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Jack M. on

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Tom P. on

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William R W. on

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Michael W. on

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Bryan S. on

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paige E. on

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Michele G. on

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PAULETTE O. on

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Leonardra S. on

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JAMES H. on

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John S. on

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Dana was very helpful! She explained everything clearly and compleatly. She even had new tires put on the 4×8 trailer. The trailer pulled very smoothly on the long trip.by

Erik F. on

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Very good owner and location. I am a repeat customer.

Jim G. on

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joe L. on

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doug B. on

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