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Leya-anna Johnson
Customer Reviews for Island Espresso
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent Service.
Douglas BusheyThe rental guy at the Kodiak location was awesome. It was fast, easy, and he was very knowledgeable and gave me help every step of the way. He made it so much easier than my previous rentals
Montana VaiagaeExcellent customer service
Sauao MaoCustomer service was absolutely incredible!
Clint Moudy1.Furnish. More than one key. 2. Provide airport shuttle and/or vehicle pickup service at the airport.
Doug VanerkaA smooth experience. Courteous and helpful associates walked me through the rental process and made me feel comfortable.
David WintersGreat and fast
kristoffer cunananThere's a Crack where the camera
Leya-anna JohnsonI loved the owners
Harmon shraggeMisty and Leonard are very nice people to work with at this location.
Mike CabanWe are very pleased with everything! Look forward to our use of the services again next year!
David JarvisGood communication, I had problems with the app but was able to talk to them and drop the truck off no problem.
Shawn PhillipsExcellent service, great location.
Craig IveyLocation wasn't open when we arrived. Had to call corporate to contact the owner before an employee showed up. Neither fast nor efficient to pick up rental- only location on island tho.
Yvette LeidorfThe franchise owner said he would initially charge me for the 24 hour rate and if the vehicle was returned within 4 hours he would return the extra portion and only collect theb4 hour rate. I returned the vehicle in 3 &1/2 hours yet he kept the full 24 hour rate. I definitely recommend handling your rental online and not in person with this franchise
Jay PiersmaGreat people to work with. Always have flexibility and a solution!! Thank you
JOHN BIESZKA10/10
Kirk CortezI thought $20 fee for after hours return was excessive
Craig RangVery good service.
John MorrisGood people I’d rent there every time
Jose AguilarIt's not 35 a day
Angel BravoExcellent, fast and informed customer service! 10 Stars!
Kelley MoudyLeonard & Misti are great! They went above and beyond to help me out when i rented 2-20' trucks to go to the mainland.
douglas campbellThe online checkout was too restrictive and a pain. I would not recommend. In addition to your credit card, copy of license, and a selfie to confirm it’s you, they want to call TWO of your friends to say your good for the rental. One was my cab driver. Seriously?
sherry perkins leighStaff is awesome. Very responsive and accommodating.
sherry perkins leighOutstanding customer service and excellent vehicle. By far the very best UHaul I have ever rented from. Thank you and keep up the great work!
Billy BacusThey were very helpful
DEBBIE ROHRERAll went well. Friendly service
Arthur OlivaresThank you U-haul for everything..
jackie valdezYou were great
LEE ROBBINSProfessional, courteous, friendly service. Could not ask for more.
Christopher SkaggsGet better internet so the mobile app will work.
Michael StekollThe van smelled like bad things, piss.
Favid CampbellGreat vehicles and great service in Kodiak. We are so grateful to have this local rental option.
Katie OliverDifficulty in getting the rental details straightened out after turn in
James KranpitzGreat customer service I have dealt with these people for five years.
William BartholomewOnline reservations differ greatly from what is locally available, however the local uhaul agent called me right away to discuss availability and options. Both agents at the rental site were excellent - very informative, helpful & friendly, and both the rental and return went smoothly. A+!
Dusty LindbergGreat experience with Kodiak uhaul. Excellent!
Kyle CrowLoved the fact that I could pick up and drop off after hours and the truck was awesome! Love Kodiak U-Haul and have been renting for years and will continue to do so!!!!
Sheila ParkerBald tires, broken windshield, requested items were not provided, windshield wipers didn't work.
Robby ChavezHave more pick ups! Other than that it was perfect! Super happy we were able to get a truck to travel. Thank you
NICOLE MCLEANNo one there at 11 when I arrived. Someone came in 15-20 minutes or so.
Tracy HodgeThey are very friendly and Helpful it would be nice if there was a short term storage at that location.
Gary RozelleEverything’s wonderful, already have been doing a lot of referrals
Michael EnsleyGreat Service
Douglas BusheyI was very pleased from start to finish.
John LaveryAlway a pleasure to to business with Kodiak UHAUL
Rich WalkerManagement was able to work with me on a rental when I could not get there in time, due to a late flight. I appreciate their flexibility.
Samuel BushonEverything was great and the truck was in great condition and fun to drive
Edith corderoThe rental worked well for our needs.
Clifford Goudey1. Provide second (extra key) 2. Offer options for transportation between the airport and Uhaul facility. Suggestion: the Uhaul dealer could park the vehicle in the airport parking lot for a fee. This arrangement would eliminate the fear of not getting to Uhaul before closing time.
Doug VanerkaSuper Great folks who own the franchise. I rent every year..
JOHN BIESZKAMisty and her husband are truly awesome!
raymond graham