Customer Reviews for IStorage Cape Coral

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of IStorage Cape Coral

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

ROBERT H. on

Rating:

Overall a good experience. Easy to use location in spite of toad construction out front.

Shannon B. on

Rating:

The staff are amazing. They really made a tricky move for me a lot less stressful.

Edward N. on

Rating:

Don't need to improve on anything! The customer service and product was/is outstanding!

steven L. on

Rating:

Customer did not leave a comment.

Peter B. on

Rating:

Check the a/c prior to because it barely worked.

Anthony S. on

Rating:

Customer did not leave a comment.

Peter C. on

Rating:

Donnie and the other gentleman were very friendly and helpful They explained everything and took their time to check me in

Angela B. on

Rating:

Customer did not leave a comment.

Carolyn R. on

Rating:

This was the second time we rented from this location. Very professional and curious.

equinda V. on

Rating:

Keep doing what your doing.

Luciano C. on

Rating:

The staff of Boogie and Denny did an excellent job in assisting me with the rental. Excellent service and great personalities. I will refer them to my clients since I am a realtor

Joseph G. on

Rating:

Customer did not leave a comment.

Kath D. on

Rating:

The truck should have been rented to me with a FULL tank of gas! No only did I have to make an additional stop to fill it up, I then had to guess as to how much I needed to make sure it was at the exact same level. Of course, I didn't get it right, so I was charged for over priced gas AND an additional fee!! NO EXCUSE for UHaul to have such an negative way of doing business! I understand that it is not the fault of I Storage, but this is a corporate issue. VERY, VERY POOR BUSINESS!!

Sabrina B. on

Rating:

Customer did not leave a comment.

ROBERT S. on

Rating:

Customer did not leave a comment.

Robin O. on

Rating:

A15 ft box truck box is not 15 ft. Its actually 12!! I had to make two trips that cost me more for three lousy ft. It sucked I had two third of the miles were in needed it someone was up front when me. I was moving glass furniture that also didn’t fit upright in the door as stated by employees opening wasn’t 7 ft.. My suggestion would be to train the people at the satellite locations about the trucks. I should have gotten a 17 ft or larger even tho my stuff fit in 15 ft on the floor in the store. It sucked cost me three hours more gas and mileage

James S. on

Rating:

Customer did not leave a comment.

ANNA D. on

Rating:

Customer did not leave a comment.

Wanda L. on

Rating:

Trailer had to be delivered to dealer and was not cleaned well when delivered from other location.

MARK W. on

Rating:

Great service

Orlan R. on

Rating:

Customer did not leave a comment.

Kimberly F. on

Rating:

Customer did not leave a comment.

James K. on

Rating:

Customer did not leave a comment.

Elinor G. on

Rating:

Customer did not leave a comment.

Art P. on

Rating:

Customer did not leave a comment.

orlan R. on

Rating:

New trucks for long distance moves

Susan B. on

Rating:

Very friendly staff. Great Experience

shyoung B. on

Rating:

LOVE THEM ALL

RAJESH D. on

Rating:

Booked the 10 footer 5 days before and one day before I received a call saying the truck is not available and asked me to take the truck from 20 mile far. When I got the truck the fuel was filled only 3 qtrs., while returning I gave full tank (5 to 6 gallons extra) and there was no reimbursement. Overall the service was very bad

Jeff L. on

Rating:

Customer did not leave a comment.

Onfalia R. on

Rating:

Customer did not leave a comment.

Elwin D. on

Rating:

Extremely clean facility with exceptionally clean UHaul equipment.