Customer Reviews for Istorage Kings Bay

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Istorage Kings Bay

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Michelle R. on

Rating:

Directions for after hours drop off were confusing. Took a while for employees to meet us at truck to unattach trailer.

jeff B. on

Rating:

Customer did not leave a comment.

Robin B. on

Rating:

Customer did not leave a comment.

Eddie M. on

Rating:

Customer did not leave a comment.

LINDA G. on

Rating:

Customer did not leave a comment.

Dawn D. on

Rating:

Staff was friendly and helpful

Shayne E. on

Rating:

loved the mobile drop off

Dakota C. on

Rating:

Customer did not leave a comment.

ELIZABETH T. on

Rating:

Had originally reserved a truck on-line at Diamond Storage/uHaul down the road in Beverly Hills, but John was a huge jerk because I called 26 minutes before his 5 pm closing, making it abundantly clear it was an imposition to rent us a truck. I previously rented a storage unit at this Kings Bay location & had a great experience so I decided to reject John’s bad attitude by taking my business elsewhere! King’s Bay more than made up for it, picked up truck, easy process, was ready for us, moved the sofa, DONE! If another location treats u rudely, flex your hard earned money muscle & rent from these guys. Will use them for future needs. Thanks King’s Bay!

Brian R. on

Rating:

All was great! Very happy with my experience.

John Paul C. on

Rating:

Very convenient location and excellent service. Great place to rent a UHaul from in the Crystal River or Citrus County area.

David L. on

Rating:

Customer did not leave a comment.

Dennis J. on

Rating:

iStorage Uhaul is friendly, efficient and professional. Carolyn (weekdays) and Chris (weekends) are both outstanding!

Dennis J. on

Rating:

Just keep up the great service!

Beacon M. on

Rating:

great deal

THERESA K. on

Rating:

Catherine was very helpful and pleasure to work with. Thanks, Theresa Kasten

WALTER G. on

Rating:

Customer did not leave a comment.

James S. on

Rating:

This U Haul place is in a good location. The staff was very friendly and helpful. Katherine was willing to answer all of my questions. This was a very good experience and for my future needs, I will be back. Thank you.

tom K. on

Rating:

Customer did not leave a comment.

HERMONYONE W. on

Rating:

The woman that was there was awesome!! she made it so easy thank you

sharon S. on

Rating:

Customer did not leave a comment.

Alena K. on

Rating:

Customer did not leave a comment.

Harry S. on

Rating:

Customer did not leave a comment.

andrew H. on

Rating:

Customer did not leave a comment.

JEFF B. on

Rating:

Customer did not leave a comment.

Joann P. on

Rating:

Customer did not leave a comment.

Pamala B. on

Rating:

The girl at I storage was great and helped me with everything and made it easier for me .I'm very grateful to her

KEvin H. on

Rating:

Nothing: Katherine and Chris were a great help

virginia B. on

Rating:

Customer did not leave a comment.

virginia B. on

Rating:

The staff at the Kingsbay iStorage was excellent to work with, very helpful and courteous!

Kelly S. on

Rating:

The cab was filthy, smelled like smoke and had cigarette ashes all over the dash. Drove nicely though

RONALD C. on

Rating:

Customer did not leave a comment.

Dave S. on

Rating:

Customer did not leave a comment.

FERNANDO R. on

Rating:

The manager was very friendly and courteous she reall went out of her way to make sure I got what I need .

Faith H. on

Rating:

Customer did not leave a comment.

George T. on

Rating:

I don’t know the girls name who helped me, she is a 12 - (on a 1 to 10 scale ). I would promote her if I could. She was very fast and very helpful and to top it off, she was very sweet!

WILLIAM C. on

Rating:

I had to put down 100.00 in cash was told i would get it back when i returned the truck...not!!! had to wait for a check in the mail. cut me short on moving money they should have told me it would be by check...cost me extra gas to get check from old adress and was out of cash after dropping the truck??

Donald E. on

Rating:

Customer did not leave a comment.

Richard A. on

Rating:

Customer did not leave a comment.

martin W. on

Rating:

It was late when we dropped off the truck and didn't take very good pictures when it was dark

Ruth A. on

Rating:

I am avery impressed with Katherine , she knows the entire operation very well and she always goes above and beyond my expectations. When ever anyone asks I send them to Katherine. She is great!

Ruth A. on

Rating:

Customer did not leave a comment.

WILLIAM B. on

Rating:

Customer did not leave a comment.

LESLIE R. on

Rating:

No improvements necessary. Katherine at Kings Bay is just terrific. She is so helpful and cordial. Thank you for having Katherine as an employee.

Thomas K. on

Rating:

Customer did not leave a comment.

Richard K. on

Rating:

Inside was dirty, peat moss few nails ,l cleaned , guy put hitch on ball , walks away gone ,I put chains on and tighten to ball , they should do this for safety ,this was my 4th trailer rental so I new how

Kimberly D. on

Rating:

Customer did not leave a comment.

Tamara H. on

Rating:

Customer did not leave a comment.

Robert W. on

Rating:

Customer did not leave a comment.

Steven R. on

Rating:

Customer did not leave a comment.

Bradford M. on

Rating:

She was good. Could have been a little more thorough in explaining and examining truck

david V. on

Rating:

Customer did not leave a comment.

lilly M. on

Rating:

Katherine was very nice and we would do busy again.

George R. on

Rating:

liked operation of truck and effiency Kings bay office personel.

RAMON L. on

Rating:

Customer did not leave a comment.

Maurizio R. on

Rating:

Had a gread help best warm wellcome and help.

patricia B. on

Rating:

We contacted Steve several times with changes due to problems with moving dates. He was most helpful. When we arrived it was raining and he helped take the tow trailers off for us. We also stored our belongings at this storage facility and he and Katherine were very helpful. I am very happy with the whole experience.

dave W. on

Rating:

Very nice girl and would highly recommend!

William S. on

Rating:

Customer did not leave a comment.

gail F. on

Rating:

Customer did not leave a comment.

John M. on

Rating:

Customer did not leave a comment.

Michael P. on

Rating:

Customer did not leave a comment.

Richard P. on

Rating:

The truck had no A.C. And it had over 103000 miles On it and half way to Fl. It ran on 4 cult with no power and the engine skipping didn't think it would make it here

MANETTE S. on

Rating:

Customer did not leave a comment.

JOHN J. on

Rating:

Customer did not leave a comment.

JEANNE M. on

Rating:

Outstanding service, we have used them before and like always everything was great

William E. on

Rating:

Customer did not leave a comment.

MATTHEW D. on

Rating:

Customer did not leave a comment.

Karla E. on

Rating:

You sent me 20 miles out of my way. When i called 800# they said since it was local there was nothing they would do. The guy there told me i should have know better than to book online and called directly. Like i work there and would know this. Conriune to berate my use of online like it was my fault i selected a location that said it had the equipment i needed but didnt. Truck was dirty both inside and out.

MICHAEL H. on

Rating:

When we first rented the equipment, the person who set us up didn't even know how to correctly lock the trailer and we dragged the trailer down the road and had to get help and also I was told to return the equipment late and as long as it was received on a certain day that I wouldn't be charged the extra day but apparently that was a complete lie. This uhaul is very poorly run and seems like they are just out to steal money from their customers. I would never recommend this uhaul to anyone. Go to Taylor rental right next door and do not give these people the time of day.

RUTH O. on

Rating:

very happy with the service at this location.

RICHARD P. on

Rating:

Customer did not leave a comment.

LOUIS V. on

Rating:

Very professional, courteous and prompt

KITANYA G. on

Rating:

The owner was very professional and well mannered. I would use this location again!

on

Rating:

Customer did not leave a comment.