I thought it was odd that the sign on door said they were open till 5:00. I showed up after 1:00 and they were closed. I did not feel comfortable dropping the keys in a box and leaving the vehicle with out an employee to visually inspect the vehicle. But I did. I called later and spoke to a real person who advised me they had the vehicle and all was good . Whew. Thank you Uhaul for a perfect experience.Pamela E.
Customer Reviews for iStorage Oroville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Helen C.
Customer did not leave a comment.socorra J.
Staff was very helpful.Lisa B.
Very capable and helpfulsteven W.
Amazing customer service. The counter clerk was so kind and helpful. He explained all options and what to expect with the rental. I will definitely use this store again when moving things in town to my storage unit.Jessica M.
Sadly, U-haul does not have correct information regarding hours for this location. Thankfully there was a VERY helpful young man that helped us even though the location was closed.Dennis N.
Customer did not leave a comment.DEVYN C.
It was an overall bad experience! The truck I needed wasn't available after I back tracked 30 miles. I had to rent a 26ft long truck which cost way more in gas I expected. Then your company had the nerve to charge me $25 cleaning fee after I know I personally cleaned out the truck. The truck wasn't even half way full and it was 90 percent boxes no furniture. The location in itself was perfectly fine and the gentleman that helped me was very professional and nice. I would definitely choose another moving truck company next time.Misty P.
Customer did not leave a comment.Jason M.
Customer did not leave a comment.Brett B.
Customer did not leave a comment.VaChue Y.
The location was nice because it's a very nice storage facility but U-Haul sucked. They burned me and they lied to me.I need to fire the lady in Yuba City California that change my reservation and then lied to me on the phone. The worst experience I've ever had with the truck rental and I rent a lot of trucksKenneth C.
Customer did not leave a comment.Kim S.
Customer did not leave a comment.SCOTT L.
Got charged for dirty cab of truck in yuba city the cab of truck was just as I received it not cool will use some other company next time I need to moveChris B.
Very friendly and helpful!!June C.
Open earlier, clerk was very kind and curtiousDarrellyne K.