Customer Reviews for IStorage Priceville 8041

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of IStorage Priceville 8041

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James F.
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I previously reported that I used a key drop that is located next to the entrance to I Storage in Priceville AL. When departing I then saw a separate U-HAUL key drop box and expect I should have used that instead, but want to let U-Haul know the key is in the I Storage office.

Alan R.
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N/A

Erika B.
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The equipment did not work so we never took it with us. We paid for something that was not useable. The car dolly was to small to fit our vehicle.

Christopher M.
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Primarily a storage facility. Very friendly staff. Not a lot of room to maneuver the equipment.

Todd H.
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I dropped the trailer off on Sunday the 26th not Monday the 27th. Why was I charged an extra day?

jack M.
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Customer did not leave a comment.

Judy C.
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Customer did not leave a comment.

gayle O.
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Rita was absolutely awesome. She was more help than any one could imagine.

Chuck S.
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Customer did not leave a comment.

Robin B.
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Customer did not leave a comment.

Sean F.
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Dropped it off early before anybody was there, but online check-in was easy and there was space to leave it.

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Rental agent was over the top helpful and friendly. Absolutely loved the experience. Thank you for all your help.

Kristin E.
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Customer did not leave a comment.

milton C.
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location was fine. The uhaul network tried to direct me to a site that was about 8 to 10 miles further from our address. The choices when our zip code is used does not include the one we wanted. Plus this location needed the equipment more than the one they were trying to direct us to.

William N.
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Customer did not leave a comment.

Scott R.
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I was double billed for my rental and can’t seem to get any help straightening it out. You can ask for all of these silly computer surveys you want but until your prepared to actually pick up the phone and personally help someone it’s all a bunch of nonsense!

Donnie E.
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It's not the locations fault but over the years, every time I deal with U-Haul, it takes forever. Waiting in line to rent a truck, waiting on hold to talk to customer service. I thought renting the truck with my smart phone and not dealing with the line would've been better but nope! Between taking selfies and pictures of my drivers license and waiting for validation, I would've been better off just waiting for them to open and wait in line. I've used U-haul many many times over the years. This will be the last.

Karen B.
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I was over charged it was supposed to be refunded back over two weeks ago and I still haven’t got my refund yet

Daneyse M.
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Customer did not leave a comment.

Renato G.
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The CSR went out of his way to help me very happy with the service.

Terry B.
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I was charged a $50 un-convenience fee because we didn’t get the truck back on time. I complained that there were mechanical issues with the truck causing us to drive slow and take more time. The guy at the desk said he knew there were problems with the truck and that there had been other complaints but U-Haul refused to repair the truck. This truck has been wrecked and is dangerous to drive.

richard B.
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great staff

Michael L.
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Customer did not leave a comment.

Carl H.
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Michael helped me and he was outstanding. As a ceo of a multi million dollar company I rented this truck as a donation for a needy family. I’m not sure what he is being paid, but I would humbly submit that this man get a raise and a promotion as you folks like Michael are hard to find these days.

Sheryll N.
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Customer did not leave a comment.

Steve C.
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Customer did not leave a comment.

STEVE P.
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Customer did not leave a comment.

Joshua C.
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The lady that checked me in was very helpful and friendly; I couldn’t have asked for more!

Norbert K.
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The staff at this facility went out of their way to help me on short notice. I thought customer service like this was dead, but not at this location, great job. Michael went out of his way to solve problems and was very helpfull.

FAy N.
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Customer did not leave a comment.

DAWN P.
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Very helpful staff

Bryan H.
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Customer did not leave a comment.

Lisa E.
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Make sure truck information is correct.

caryl B.
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Customer did not leave a comment.

dale H.
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Customer did not leave a comment.

Michael B.
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Customer did not leave a comment.

Alan H.
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Tammy was awesome...went above and beyond expectations and will continue to use that location and highly recommend to friends and family! Thank You Alan Hall

STEVEN L.
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Customer did not leave a comment.

JOSEPH B.
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Customer did not leave a comment.

Amanda H.
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Customer did not leave a comment.

Sandy T.
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They have posted hours start at 9:30, but really don't open til 10AM.

Mack P.
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Customer did not leave a comment.

Karla T.
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Rita gave excellent customer service. She was very friendly and eager to assist us. Kudos to Rita!

ZACHRY H.
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Customer did not leave a comment.

martei C.
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Customer did not leave a comment.

Mark H.
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Just FYI. The truck that we rented had a broken weld on the ramp wheels making it hard to roll the ramp in and out. Other than that everything was great.

No reviews have been submitted for this location.

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