Customer Reviews for iStorage Titusville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of iStorage Titusville

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Mary L. on

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Thomas F. on

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Rebecca L. on

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I had a terrible experience It took me 90 min to pick up my truck while my movers stood around waiting. The clerk at Istorage never mentioned downloading the app or the fact that if I arrived even 5 min after my reservation time it timed out and the reservation closed. Then I called reservations where the guy attempted to reset everything so I could complete process but he changed the to PM instead of AM. Then when we finally got all that updated and I was able to download the app, there was some approval missing. I was in the phone and transferred all around for more than an hour.

Brian R. on

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Diane G. on

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John A. on

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Nothing . The experience was excellent.

Heather W. on

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William P. on

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Glen W. on

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Leura H. on

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Augusto P. on

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Thomas S. on

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Staff always helpful

george H. on

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elizabeth L. on

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Nothing! All the Christmas decor was really great too!

Carl C. on

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Aaron P. on

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Remy M. on

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Returned using mobile app. Dropped key in drop box after closing everything out via the app and the attendant then comes out and tells me I can’t leave the truck at this location. Told me he has too many trucks even though my contract was for this return location. He gave me the key and forced me to leave and take it to another location several miles away! Horrible service and poor people skills!

William B. on

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We rented 20’ truck a day before the move. Confirmation was done by done. Transaction was done everything online.. We were schedule to pick up the truck Sept 14 @ 1000. We’re told everything is set we jus need to get into the office to sign some paper. When we got there .. most of the cloth we’re but missing half of it. We had a set moving time and friends were waiting and wasting time. We waiting another 45 mins get everything we ordered. We were told that everything is set up and all we had to do was sign papers and will be done by 5 mins. I was not impressed with the service .. will not recommend this particular location.

Roger M. on

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Jodi J. on

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Staff was extremely friendly and helpful! Made things so easy especially during a big move.

Donald P. on

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I had no problems at all so keep up the good work. Thank you Donald Presser.

Shane W. on

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ENRIQUE S. on

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Ruth T. on

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would prefer for the website be real-time for accuracy on when the location is open. The store website stated 9:30 open on Saturday, yet it does not open until 10:00 am, and the manager was there at 10:30. For individuals that are on a timeline, accuracy is essential.

Maurice W. on

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penni G. on

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Jordan was awesome!

Nils W. on

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The dealer I rented from I storage was Fantastic. I first went to your U-Haul Center on Garden Street and wanted to rent a 10 foot truck. They did not have any available. I only needed a 10 foot but would have taken a 15 foot if I could have gotten it for the price of a 10 foot. The manager told me he could not do that. He had at least 6 of the 15 footers sitting doing nothing. I asked him should I go to his competition and his response was he didn’t care. I was an Area Field Manager back when it was U-Haul Company of Eastern Florida out of Orlando. What I saw at your company store was not the U-Haul I worked for. Feel free to call me at 321-289-1284.

Amy S. on

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Jennifer A. on

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Very helpful people in every way - helped make our moving needs go smoothly and ahead of schedule. Much thanks!

Priscilla P. on

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Jordan was friendly and provided great customer service. Thank you

Tina N. on

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excellent customer service

rhonda V. on

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Be sure to tell the exact pricing ...

LeAnn E. on

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