Customer Reviews for ITC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of ITC

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Glen R. on

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Very friendly and knowledgeable.

Evelyn M. on

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Customer did not leave a comment.

Christopher B. on

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Customer did not leave a comment.

Christianherbert C. on

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Customer did not leave a comment.

Gabriel B. on

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Customer did not leave a comment.

russell g. on

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Customer did not leave a comment.

Arturo H. on

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Make the entrance a bit wider.

Yolanda S. on

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None

Steve A. on

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Customer did not leave a comment.

Martin H. on

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Friendly and helpful staff. A little short of inventory, though...

David C. on

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I was over charged for my return and got the runaround to get the money credited back to my account. Used a debit card and couldn’t dispute it. Customer service said manager at drop off had to do it he said maybe pickup location had it. They said no...back to customer service. Somebody needs to step up!

Devin D. on

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The locations office was clean and professional and it was easy to pick up the truck I reserved. I felt that the price for the uhaul was great.

Raul M. on

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Customer did not leave a comment.

Laurel K. on

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Very disconcerting to drive away with a truck with the check engine light on. Pointed it out to the manager and were told not to worry about it. Because we were very pressed for time, we didn't have time to wait for a different truck.

Charlene T. on

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I explained what was going on with the truck he said it would repost it.

Lich T. on

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Customer did not leave a comment.

DARRYL M. on

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Customer did not leave a comment.

Seferino A. on

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Nathan

DEBBIE D. on

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Keep up the good wrk and customer service.

John T. on

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They were very friendly and helpful. Very respectful and had great conversation. I paid for two day rental but ended up only needing the trailer for one day. I returned it early and got a refund for the unused day. I would highly reccomend this location and I plan on using them again in the future.

Jeff P. on

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Originally directed to pick up at Hamilton Auto. Hamilton was closed on day of pickup (Saturday). Hours and phone no. were not marked on door. Called to inquire when reserved truck could be picked up and was told to come back Monday - no guidance on options, no sympathy for having driven 4 hours to find out this problem. FIRE HAMILTON AUTO - I suspect they were looking to charge out truck at an inflated rate to a local direct call-in customer.

Sean M. on

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Person took the time so i could show him what was wrong with vehicle

dorthy m. on

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Customer did not leave a comment.

Steven A. on

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Returned freshly refueled but still charged an additional $8 for fuel. Otherwise all went well.

William S. on

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Great....

Darryl M. on

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Customer did not leave a comment.

CHRISTINE P. on

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Customer did not leave a comment.

Juan D. on

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I rented out a car tow dolly and it didn’t work for the car I needed to tow. I returned it immediately and I still got charged.

kerri j. on

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Agent was very friendly and helpful. Service was fantastic

Wayne R. on

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Customer did not leave a comment.