First, it was VERY difficult to find. I live in the area & tried to follow the address. Ended up traveling 15 minutes only to see another U-Haul place that I went in to ask. Secondly, I stood chatting with the owner & she never once said a word about my rental. Was there a receipt? Did I need to sign anything? Was she going to look at the truck? I finally asked & she said nope, your done. Well, apparently I went over a few miles so I found a charge of $13+ on my card. It would have been nice to have a few extra miles in consideration of where I was traveling to. Middle of nowhere Nebraska. My original starting point was 10 miles from the only U-Haul & my home is in Lewellen but the only drop off is in Ogallala. The miles given must have been down to nearly exact. Anyway, I would have liked to know that ahead of time. What if I didn't have the funds?? This U-Haul drop off is very hard to find.ADRIAN N.
Customer Reviews for J Dawgs Junk & Embroidery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Nick H.
Customer did not leave a comment.Susan P.
Customer did not leave a comment.Leon F.
Customer did not leave a comment.Kelsey S.
Customer did not leave a comment.STACY K.
Customer did not leave a comment.Sandra H.
The running lights on the truck were not working because the previous driver turn the switch off. The owner of J. Dawg embroidery shop was very efficient, courteous and knowledgeable. She provided excellent service I appreciate her professionalism.JACQUELINE K.
Was to get a extension to get the truck back But was charged anyway for a extra day. Even after not getting truck on time, Still had to return it on time, fell t was a a charge to get more money even thou they did not do what I was told they would.Jimmie K.
Customer did not leave a comment.RANDY P.
Customer did not leave a comment.Jodi L.
Customer did not leave a comment.JEFF H.
Customer did not leave a comment.Susannah R.
Customer did not leave a comment.Thomas D.
Customer did not leave a comment.Crystal W.
We were NOT told about the extra charges, we were NOT told about the $100 deposit. It took over 20 minutes for her to fill out the information. The sign said 19.95 and she told us 29.95Ariana M.
Customer did not leave a comment.Rolando G.