J S Bennett & Son Inc
(U-Haul Neighborhood Dealer)

829 reviews

35112 Atlantic Ave   Millville, DE 19967
(E Of Rt 17)

(302) 537-0588

Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed

Contact Us

(302) 537-0588

35112 Atlantic Ave
Millville, DE 19967

Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The drop box for the key is completely unmarked. They could at least put some sort of signage up. Place looks run down and deserted.

Brian D. 
Rating:
5.0

Customer did not leave a comment.

Brian P. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Jim H. 
Rating:
5.0

No problems here.

Scottie R. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
3.0

Customer did not leave a comment.

KENNETH B. 
Rating:
1.0

People not wearing masks

ENRIQUE O. 
Rating:
5.0

Nice people

Don B. 
Rating:
3.0

The staff were not wearing masks in the garage or the office.

David B. 
Rating:
5.0

Super nice people. Very easy experience.

John C. 
Rating:
5.0

Very friendly and helpful.

Annika J. 
Rating:
3.0

Remote drop off so didn't have to go inside. Convenient location.

TERRANCEPHILLIP F. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
3.0

Customer did not leave a comment.

Aidan R. 
Rating:
5.0

Customer did not leave a comment.

Jane V. 
Rating:
5.0

Customer did not leave a comment.

Mary J. 
Rating:
5.0

Customer did not leave a comment.

Fred C. 
Rating:
3.0

Trailer was 1 hr late for pickup.

John B. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
2.0

Customer did not leave a comment.

Thomas Z. 
Rating:
5.0

Contact J S Bennett & Son Inc directly to make your reservation for rental. The U-Haul website has changed my location to another far away vendor my last two rentals with no explanation. Great working with the people at J S Bennett & Son, They cared about making things work for you. Thanks!!

RANDOLPH C. 
Rating:
3.0

Customer did not leave a comment.

Kristopher E. 
Rating:
3.0

The pickup location worked with me fine but the wesite wher I reserved the vsn never submitted anything to the pickup location

Brian C. 
Rating:
1.0

Customer did not leave a comment.

DEBORAH F. 
Rating:
5.0

Second time using J.S. Bennett & Son. They are wonderful to work with.

Craig F. 
Rating:
3.0

The office is in a working auto garage and dirty and unkempt. That said, the people were friendly and prompt in taking care of my rental.

Thomas W. 
Rating:
5.0

Very nice people. All helpful

Craig F. 
Rating:
3.0

Used the App to get the truck. They never put the keys in a lock box on the back of the truck. Had to call another location to get another 800number and was able to get the key from house next to JS bennett. It took over 1 hour out of my day . Why didn't they tell me to pick up the key from the house next to JS Bennett in Millville, DE.

barton U. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Add cruise control to the truck

Paul S. 
Rating:
4.0

The website was difficult to work with plus there is too much up selling built in. This made the fask cumbersome and more time consuming. After finished it froze and then wiped out everything. Had to call anyway.

ed G. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

This vehicle leaked into the cab when it rained.

Martina E. 
Rating:
5.0

Very pleasant and knowledgeable

Kevin H. 
Rating:
5.0

Customer did not leave a comment.

Lynn C. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
4.0

Customer did not leave a comment.

John G. 
Rating:
2.0

Customer did not leave a comment.

Suzanne R. 
Rating:
5.0

Well run operation.

John A. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS J. 
Rating:
5.0

They do a great job. Very professional and courteous.

John A. 
Rating:
5.0

Customer did not leave a comment.

Benjamin W. 
Rating:
5.0

It was all good the service was great.

John H. 
Rating:
5.0

This was my easiest rental experience in 40 years of business and personal travel. The online mobile-friendly system is fantastic!

Ann G. 
Rating:
5.0

Customer did not leave a comment.

craig S. 
Rating:
5.0

Customer did not leave a comment.

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

Anthony L. 
Rating:
5.0

Good service and trailer was amazing

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Wilfred S. 
Rating:
5.0

Customer did not leave a comment.

RON A. 
Rating:
5.0

Excellent customer service and clean, reliable vehicle!

Steven G. 
Rating:
5.0

Better U-Haul online.

Gregory W. 
Rating:
5.0

Customer did not leave a comment.

Michael U. 
Rating:
5.0

Friendly, attentive service...good folks.

David M. 
Rating:
5.0

Customer did not leave a comment.

CAREY V. 
Rating:
2.0

they moved my parked car to another location without my permission and consent!!!!!!!!!!!!!!!!!!!!!!!

Majid H. 
Rating:
5.0

Very easy and quick transaction.

Larry K. 
Rating:
4.0

More of a Corporate thing than a local Dealer thing… When the location of a reservation is changed, please put the reason why to was changed on that communication…

Paul B. 
Rating:
4.0

Make their shop a bit more welcoming and inviting....nice people.

Jules L. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Jeff L. 
Rating:
5.0

Nice people here. We have used thier services several times and have always been happy.

Glenn B. 
Rating:
5.0

Customer did not leave a comment.

Keith L. 
Rating:
2.0

It was not well marked for after hours returns. Would recommend posting better signs and instructions.

Timothy B. 
Rating:
5.0

I needed a draw bar and 2" ball to tow the trailer and had to buy it elsewhere. Other than this, my experience was great. Have rented here before and was very satisfied.

Rchard E. 
Rating:
5.0

Customer did not leave a comment.

Chris J. 
Rating:
5.0

Customer did not leave a comment.

Tim L. 
Rating:
5.0

Customer did not leave a comment.

Loc N. 
Rating:
5.0

Great experience all around!

Siobhan M. 
Rating:
5.0

Customer did not leave a comment.

Valorie A. 
Rating:
4.0

1. Keep your UHaul system up so we could get our final bill immediately. 2. There's got to be a way to make a restroom available to customer. Overall, an acceptable experience.

Al A. 
Rating:
5.0

Folks were friendly and helpful.

steve L. 
Rating:
3.0

Location is convenient, the equipment, not just at this location, is below average, engines always feel like they are going to stall, or explode at any second.

Tom O. 
Rating:
5.0

All was good

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

Ken B. 
Rating:
4.0

Customer did not leave a comment.

georgetta D. 
Rating:
4.0

Make sure your pictures actually reflect the true condition of the equipment. My trailer had a dented/ripped left fender. That wasn't the picture showed. I had to take time to post a new picture and comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

EDWARD K. 
Rating:
5.0

Customer did not leave a comment.

Kirk R. 
Rating:
5.0

Facilities are low budget/unimpressive, but service is excellent.

Robert Lee T. 
Rating:
4.0

Nothing

Christopher J. 
Rating:
1.0

Double charged. Impossible to reach by phone

kenneth O. 
Rating:
5.0

Great local place, very friendly, been here twice, will be back

Gary C. 
Rating:
5.0

Great Customer Service, efficiency, and loved the pre-registration license and CC crd feature. Even helped us hook up the trailer.

Torrence E. 
Rating:
5.0

Easy in and out... truck in good condition...piece of cake to work with

Eric S. 
Rating:
4.0

Customer did not leave a comment.

Gerard M. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

Kirk R. 
Rating:
4.0

People at Bennett were very nice. Only problem I had was securing the trailer I wanted. Limited availability and places were closed. Part of this was due to Covid 19, but I had to drive an extra 15 miles just to pick the trailer up.

paul T. 
Rating:
5.0

Customer did not leave a comment.

Edmund S. 
Rating:
5.0

Quick and easy!

Kirk R. 
Rating:
4.0

Attendant was very helpful

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
3.0

Customer did not leave a comment.

Roy L. 
Rating:
5.0

I rent a lot from U-Haul, usually U-Haul centers around the country for my job and for my personal use, I probably rent 6 to 8 trailers a year and a truck every couple years, this by far is the best rental location I have ever come across

Gary C. 
Rating:
5.0

Very friendly and helpful.

Justin S. 
No reviews have been submitted for this location.

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