Customer Reviews for J Sawyers Wholesale

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of J Sawyers Wholesale

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Michael O. on

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Customer did not leave a comment.

Roberta H. on

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I had reservation for uhaul when I got to eastern Blvd clarksville, the girl said my confirmation number was no good and gave my 15 ft to someone else. I was very pissed. No truck stuff from storage sitting out waiting, so the girl said I will call charlestown. I got a 10ft truck which I made several trips, I was 20 minutes late returning truck cause I drove all the way back to new albany and back I still have not received any monies back so I'm not a happy customer my truck was 19.99 I gave 88 plus put gas over amt. So there you go

Kevin H. on

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David T. on

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Shannon S. on

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I rented this truck for 2 days and was 45 minutes late bringing it back and was charged another full days rental. Didnt think this was necessary. Not good business.

Trevor L. on

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CHARLES W. on

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Awesome service

Tina M. on

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The tire rear passenger tire was low prior to leaving. I went into the establishment and request air. They said they didn’t have any and that i’d Have to get it aired up on my own. Throughout the the day I had to air up the tire several times which was a serious safety concern. When I returned the truck, I notified the owner of tire issues, to which he replied “Yeah, I have let Uhaul know the truck needs to be taken out for repairs but they won’t let me.” Seriously!? Is that safe service? I will not be renting from Uhaul again and do not recommend them.

Larry S. on

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Zachary S. on

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Went to pick up the U-haul and they were closed and it was during business hours. Had to contact customer support and it was almost 2 hours past when I was suppose to pick up the truck. I could check the mileage beforehand because it had a partial flat tire and the message was covering up the odometer. The truck was completely muddy. The gas that was in the truck was not accurate to what was listed on the paper receipt that was e-mailed to me. I had asked not to have the $14.00 Safe Move and they added it anyway. I thought last time was bad but this one takes the cake. I had to use this facility because it was the only one that had a truck available for my time frame in my area.

matthew H. on

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Adjust the contract like you said you would when you didn't have enough moving blankets to satisfy my reservation. I reserved 36, you charged me for 36, but only gave me 13. Said you'd adjust it...but never did

Mary M. on

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Nothing

patrick O. on

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BRUCE B. on

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Kaitlin B. on

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Great, fast service. Easy pickup and return!

Stephan W. on

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Staff was friendly, knowledgeable, and quick. I was in and out fast and got exactly what I needed.

Brandon G. on

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Sherry R. on

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Very helpful

KEN D. on

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Teresa O. on

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angela J. on

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Thomas U. on

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The gentleman working inside was super helpful! He helped me attach the trailer and helped me verify the lights were working properly. I had an excellent experience!!

Bobbie F. on

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The email for this rental came to wrong email address. Should have gone to b.featheringill@gmail.com instead it came to bfeatheringill@gmail.com. The period between the b and the f some how got left out of the email

Diana P. on

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Concerned that my license was photographed in personal IPhone. Didn’t like that.

Mark B. on

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Marx M. on

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Friendly staff prompt service.

Samuel M. on

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I never made this reservation. Had to call customer service to get this figured out. Whoever placed the order used my name, phone number, and email and the employee who completed it didn't check their ID to verify who it was.

Mike B. on

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daniel S. on

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very easy and smooth transaction and a very personable employee. He is a real asset to your company. Need more workers like him in this world for sure.

Alan W. on

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Zachary S. on

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I have a few comments that I am not happy with - I ordered the truck on-line using my credit card and specifically took off the SafeMove but it looks like when my son went to pick it up they marked to have the SafeMove put on it. Also, my son who has never had to sign anything financial had asked the question because I told him to make sure about putting the gas back into the vehicle. He was told that he needed to make sure the tank was back at 1/2 tank and of course he never looked at the paper work but it showed 5/8 a tank so when he returned the truck he made sure it was at 1/2 tank and I was charged an additional $13.50. I am not happy with this service. I am usually OK with the service at this location but I will make sure not to go to this location anyway. Also I specifically chose a location that was closest to my house and the location where he would be moving to but then the location was changed which made us pay more for mileage. I would have tried a different location not one that was in the opposite direction of the move so they were having to back track to return the truck. TOTALLY UNSATISFIED

Pam H. on

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Customer did not leave a comment.