Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Leave the drop off
Location to where you originally picked!! Can ruin a vacation by switching
gary ashbaugh
Rating:
5.0
Aside from the distance from my house - 55 miles, the rental was excellent. Truck was clean, interior was clean, and it drove very well.
Scott Turner
Rating:
4.0
Customer did not leave a comment.
TIM DOHERTY
Rating:
5.0
They have excellent service. Will always do business with JC Power Sports
BRIAN WINKLER
Rating:
5.0
All good
KEVIN KRUPP
Rating:
5.0
Customer did not leave a comment.
TERRY ANDERSON
Rating:
5.0
They were by the book!!
dorothy craney
Rating:
4.0
I was told that my truck needed to be upgraded to a 20 foot at no extra charge. Store had no record and charged me full amount.
JAMES PAPLHAM
Rating:
5.0
Customer did not leave a comment.
Rick Riccardi
Rating:
3.0
Customer did not leave a comment.
Barbara Williams
Rating:
5.0
The person that rented it to me was kind and helpful and very nice to talk to
STEVE WEBER
Rating:
4.0
I don't really know I haven't had any problems when I have rented from them
Pattie Steeno
Rating:
5.0
The return process was terrible on the phone. It wouldn't take my pictures and the reception was bad nothing would go through for me
bonnie schwittay
Rating:
5.0
Cruise control would be good
TOM BOETTCHER
Rating:
5.0
Customer did not leave a comment.
william faulkner
Rating:
5.0
Customer did not leave a comment.
Rob Wojtowicz
Rating:
5.0
Customer did not leave a comment.
John Schueler
Rating:
5.0
Customer did not leave a comment.
Eric Marshall
Rating:
5.0
Customer did not leave a comment.
Melinco Bozic
Rating:
5.0
Setting up the process on line was a little time consuming, but the assist at JC Powersports (Breann) was above and beyond. she was very patient, and that was appreciated.
When we arrived to pick up the trailer,. the after hours person (Shawanda) was called and took 45 minutes to walk us through everything, She was the MOST patient women and EXTREMELY helpful. I have NEVER had such a wonderful experience over the phone with anyone...She clearly LOVES her job, and told us so...She is a gem!!! Do not lose her EVER!!!
James Arndt
Rating:
5.0
Customer did not leave a comment.
Robert Claycomb
Rating:
5.0
Customer did not leave a comment.
william hammett
Rating:
5.0
Very positive experience. Staff was knowledgeable about equipment and very helpful.
Michael Del Debbio
Rating:
4.0
Customer did not leave a comment.
Adrian Gollata
Rating:
5.0
The person I spoke to made dropping off the truck very easy and efficient.
DEBORAH WNUK
Rating:
3.0
The 20-ft truck had some front end issues when you have bumps I don't know if it's because of a truck or if it's because it needs some work but yeah maybe they could check it out and that was doing JC powersports in crivitz that has the 24th and I put a full tank in and never got reimbursed for the extra gas
tony phillips
Rating:
5.0
Customer did not leave a comment.
Sheryl Harris
Rating:
4.0
Customer did not leave a comment.
Thomas Landwehr
Rating:
5.0
Customer did not leave a comment.
christiana wenzel
Rating:
4.0
Customer did not leave a comment.
JUNE CLARK
Rating:
5.0
Customer did not leave a comment.
Marty Robinson
Rating:
5.0
Customer did not leave a comment.
Brandon Kopacz
Rating:
5.0
Customer did not leave a comment.
Martin Kwitek
Rating:
5.0
Customer did not leave a comment.
Jill Nelson
Rating:
5.0
Customer did not leave a comment.
Kenny Hackett
Rating:
5.0
Customer did not leave a comment.
BRIAN TOWNSEND
Rating:
5.0
Customer did not leave a comment.
calvin stuckemeyer
Rating:
4.0
Customer did not leave a comment.
Aaron Hilton
Rating:
5.0
Customer did not leave a comment.
SARAH WHALEN
Rating:
5.0
Customer did not leave a comment.
JOSE MOLINA
Rating:
5.0
JC Powersports great job goes out to John the owner. Thank you Uhaul for helping with my moving needs!
RHONDA MANSFIELD
Rating:
5.0
Customer did not leave a comment.
Judy Marki
Rating:
5.0
Customer did not leave a comment.
Julie Nischke
Rating:
5.0
Customer did not leave a comment.
Lawrence Feuling
Rating:
5.0
Customer did not leave a comment.
WALTER BARKER
Rating:
5.0
Customer did not leave a comment.
Tom Bauer
Rating:
5.0
Customer did not leave a comment.
TARI GRAY
Rating:
5.0
Customer did not leave a comment.
Shane DeCremer Sr
Rating:
4.0
Customer did not leave a comment.
JOE HEROUX
Rating:
5.0
Customer did not leave a comment.
Samuel Bostwick
Rating:
3.0
Customer did not leave a comment.
Frank Esposito
Rating:
5.0
Malfunction of tightener causing truck to get poor gas mileage. Bar was at 1 almost the entire trip.
kelly boulanger
Rating:
5.0
Customer did not leave a comment.
Jay Nelson
Rating:
4.0
Customer did not leave a comment.
Christian Dendinger
Rating:
5.0
Customer did not leave a comment.
DAVID FRANKLIN
Rating:
4.0
There was not 1/4 tank of gas when we picked it up as stated. There was 1/8 of gas.
DAVID HEITZMANN
Rating:
5.0
Customer did not leave a comment.
Christopher Wolfe
Rating:
5.0
Customer did not leave a comment.
Julie Nutter
Rating:
5.0
My usual only needed to be 1/4 full was 3/4 of a tank I feel I should have gotten some money back
DEBRA BRONSON
Rating:
5.0
Great experience
Muhanad Almuddaris
Rating:
5.0
Customer did not leave a comment.
LAURA PETERS
Rating:
3.0
Customer did not leave a comment.
Adam Bauer
Rating:
5.0
Very easy turn in.
Aaron Wollenberg
Rating:
4.0
Customer did not leave a comment.
Peter Thoune
Rating:
5.0
Customer did not leave a comment.
calvin stuckemeyer
Rating:
4.0
Customer did not leave a comment.
JEFFREY DHEIN
Rating:
5.0
Uhaul app didn't work when returning.
Called customer service to check trailer in.
EDWARD HEIDEWALD
Rating:
4.0
I unhooked it myself because it was raining and the guy didnt want to get wet. Uhaul wanted me to take it peshtigo and said it was only 20 more miles! Iwastold originally to take it to crivitz another hassle !!
Randall Toellner
Rating:
5.0
Customer did not leave a comment.
Blaine Lehto
Rating:
5.0
Well, I rented a trailer to haul my UTV. As it turned out, the UTV did not fit on the trailer and I brought the trailer right back to the rental store, but they still charged me. Not happy with that. I did not use the trailer.
TERRY ANDERSON
Rating:
5.0
Customer did not leave a comment.
Jeffrey Tushaus
Rating:
5.0
Customer did not leave a comment.
THOMAS SCHMIDT
Rating:
5.0
Super customer service!
BRIAN KOBS
Rating:
5.0
Customer did not leave a comment.
dave oginski
Rating:
5.0
I really didn’t want the cart or packing blankets.
It was hard to pack around, maybe in a larger truck it comes in handy but the 15 foot truck needs all the help it could.
JENNIFER MARTZ
Rating:
5.0
Customer did not leave a comment.
vincent vanpaul
Rating:
3.0
Customer did not leave a comment.
SHARI STEER
Rating:
5.0
Customer did not leave a comment.
George Rollins
Rating:
1.0
Customer did not leave a comment.
Lovontre Crawford
Rating:
3.0
We wanted to get it in Menominee but instead of letting us pick it up there (30min from our house) we had to drive out to Crivitz ( hour from house). All because U-Haul wouldn’t let the guy in Menominee go get it for us. Lousy customer service.
KEITH CROSS
Rating:
5.0
No masks
Sam Wheeler
Rating:
4.0
Reserved it a week before but when we arrived there was no reservation.
jeff starks
Rating:
5.0
Customer did not leave a comment.
Patricia Shy
Rating:
5.0
Customer did not leave a comment.
kathleen baker
Rating:
5.0
Customer did not leave a comment.
Gary Bantle
Rating:
4.0
Our pick up location was changed last minute to this place. Which was 33 miles out of the way. They were all very nice inside JC power sports and did their best to accommodate me. However we had to sit there for 45 minutes while we waited because Uhauls internet servers would not work. Which was pretty irritating considering this same thing happened last time we used uhaul.
Matt Maeder
Rating:
5.0
Customer did not leave a comment.
Craig krause
Rating:
4.0
Customer did not leave a comment.
James Carpenter
Rating:
5.0
Customer did not leave a comment.
Arthur Dexter
Rating:
3.0
Customer did not leave a comment.
Dan Andre
Rating:
5.0
*All good
Mark Rossi
Rating:
4.0
I think it was a little to expensive for only 4 hours
paul zak
Rating:
5.0
Keep your equipment at this same visit.
Rodney Christiansen
Rating:
2.0
The cashier was not happy to have to wait on us. She said she hated "this U Haul crap". I took over a half hour to get out of there. Because she kept walking away to talk to other customers. Not a good experience at all!