Customer Reviews for JCS Repair
(U-Haul Neighborhood Dealer)

Rating:

5.0

This location got handled on helping and giving info 6 star

Rating:

5.0

People friendly and took pride in the equipment and its condition. Highly recommended!

Rating:

5.0

Friendly quick and through service did everything for me except back my truck up to the hauler😂 could not have had a better experience!

Rating:

5.0

The people were very kind, nice and knowledgeable.

Rating:

5.0

Super helpful and friendly

Rating:

5.0

Everyone was really helpful and they went out they way to make reservations when smooth and they gave me call to confirm my reservation

Rating:

1.0

Your app never works and there is always issues with checking out. Too long of a process for dropping the U-Haul off.

Rating:

3.0

The car hauler was exactly what I needed. It pulled my classic corvette just fine.

Rating:

5.0

Went above and beyond to help us feel comfortable before we left. Very helpful!

Rating:

5.0

I was very satisfied with the service and I. Will recommend U- Haul to my friends and family. It definitely helped me get some materials I needed from the Hardware store to work on my floors. Thank you for providing me great service.

Rating:

5.0

The location was great, had a small issue with the trailer and it was fixed quickly.

Rating:

5.0

Everyone was very helpful and friendly about this transaction. Great people.

Rating:

4.0

They have excellent customer service

Rating:

5.0

Great work

Rating:

5.0

Not one thing! The service & people were excellent!

Rating:

1.0

No One was there when we dropped off, and they charged me an additional amount for no reason, no explanation at all. The truck was clean and full tank of gas when we returned it. However, no one was there when we returned it and I spent 48 minutes waiting to speak with someone to ck the truck in because it would not allow me to do That online. The place we returned the truck to had so many vehicles in the small parking lot (none of which were U Hauls) and there was really nowhere to park and leave the truck.

Rating:

5.0

Everyone was super professional and polite.

Rating:

1.0

My reservation was canceled last minute by Uhaul because the trailer was not at the pickup location. I was told the alternative pickup location was at a business over an hour drive further away. I called around myself and found one closer. When I went to the drop off location no one was there and when I called them, they just said, we aren't available. I called the next closest Uhaul dealer and he said he didn't have room to take the trailer. I googled and found a Uhaul dealer that was several miles further and took it there. At least that location was cordial and accepted my drop off. This ordeal cost me a lot of time and extra gasoline which at today's prices is not a laughing matter. I expect a call from Uhaul with an apology and some compensation. I feel like a complete refund is in order.

Rating:

3.0

The rental truck was run down and outdated, high miles, seats worn out, door seals don’t seal, shorted furniture pads, loose steering and needs u-joints replaced. Worst truck I’ve ever rented to make a 750 mile drive and had to drive 60 miles one way to pick it up after being switched from a local place the day before.

Rating:

5.0

The guy was super helpful. An dumpster was great to.

Rating:

3.0

Well the battery died twice and I had to call someone for a jump. Then the ramp wouldn’t go back in. So called uhaul and they said 90 min wait. Then he said he was told to repo it at 12:00 at night. It’s me my dog and my handicapped daughter. He talks smart to us cause he has to follow us home to unload a chair snd hand trucks then he follows us back where we rented it so I could get my car. He said he didn’t have all night to follow us around. Well then he should repo it when it’s not rented. This was a disaster!!