Customer Reviews for Jack Daniel's Enterprises LLC
(U-Haul Neighborhood Dealer)

821 reviews

2118 Brazosport Blvd N   Richwood, TX 77531

(979) 265-1453

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(979) 265-1453

2118 Brazosport Blvd N
Richwood, TX 77531

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Beth E. 
Rating:
5.0

Have more than one pick up truck available would be very helpful to costumers that needs them for just a couple of hours. Especially for quick pick up materials, since companies like Home Depot or Lowes do not have rentals, and their deliveries takes about two weeks. Thank you for having this truck available. .

Luis L. 
Rating:
5.0

Customer did not leave a comment.

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

George S. 
Rating:
5.0

Nothing, great trailer at a great price!

Brad S. 
Rating:
5.0

Customer did not leave a comment.

Kathryn S. 
Rating:
5.0

Staff efficient and quick to hook trailer up

Jo L. 
Rating:
5.0

Customer did not leave a comment.

Russell L. 
Rating:
1.0

Customer did not leave a comment.

STEVEN M. 
Rating:
5.0

Very helpful and responsive. They did a great job.

Jon M. 
Rating:
1.0

They charged me twice...

Sylvia B. 
Rating:
4.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Customer did not leave a comment.

Jose S. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
3.0

Customer did not leave a comment.

Israel C. 
Rating:
1.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Great service.

Patricia B. 
Rating:
5.0

Always friendly and easy to rent here.

CLIFFORD W. 
Rating:
5.0

Customer did not leave a comment.

ROY J. 
Rating:
4.0

Customer did not leave a comment.

Tracy S. 
Rating:
2.0

Looks like a flea market outside. Location Crowded with JUNK outside. Location was closed and could hardly get to key drop box without tripping over junk around the door.

Kris C. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
5.0

Customer did not leave a comment.

Danny R. 
Rating:
5.0

Customer did not leave a comment.

Juilo A. 
Rating:
3.0

Make sure the rachets are lubed and easy to use

Johon D. 
Rating:
3.0

Customer did not leave a comment.

Suzanne G. 
Rating:
2.0

Is bad area

Hector O. 
Rating:
2.0

Customer did not leave a comment.

Gary R. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
4.0

All good. Easy to pick up. Easy to return.

Steven S. 
Rating:
3.0

Truck was parked in 2-3 inches of water on pick-up. Very difficult to park upon return because Of right parking spaces and items in front of parking spaces.

James C. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

The employee was patient and helpful.

Maria C. 
Rating:
5.0

Thanks,

TERRY J. 
Rating:
4.0

Had some extra charges, but they were resolved quickly. Very nice representative. Overall good experience.

Francisco Y. 
Rating:
5.0

Customer did not leave a comment.

Nestor R. 
Rating:
5.0

It was all goof

Drew C. 
Rating:
5.0

Customer did not leave a comment.

JAUN G. 
Rating:
3.0

Customer did not leave a comment.

Sohail I. 
Rating:
5.0

Customer did not leave a comment.

Donald L. 
Rating:
5.0

Customer did not leave a comment.

CORINNE H. 
Rating:
5.0

Customer did not leave a comment.

STACEY S. 
Rating:
4.0

Customer did not leave a comment.

Judy K. 
Rating:
2.0

The windshield was cracked, the counter person did not provide me with a return facility at checkout time.

Byron S. 
Rating:
5.0

All u haul offices should b the same. You shouldn't have 2 go 2 rent a truck.

Mike C. 
Rating:
4.0

we dropped off the vehicle on the weekend, and it appeared many other customers did the same. It was very crowded-- we didn't speak with anyone-- just dropped the keys and left.

Clara W. 
Rating:
5.0

Easy to pickup and return. Price was good and would definitely use again.

ALAN J. 
Rating:
5.0

We will be back for any and all the services you offer as we need them. Thank you for all your help!

Vickie C. 
Rating:
5.0

Did a great job

Jessica P. 
Rating:
4.0

Not sure that there is anything.

REGINA B. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
5.0

Everyone was very helpful.

Jennifer G. 
Rating:
5.0

Great services.

Cynthia B. 
Rating:
5.0

All went perfectly.

Paul F. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Very convenient to,just drop off the Uhaul after business hours

Jason H. 
Rating:
5.0

Customer did not leave a comment.

Cory T. 
Rating:
5.0

Customer did not leave a comment.

Fleshia F. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
3.0

Customer did not leave a comment.

JUDY B. 
Rating:
2.0

Customer did not leave a comment.

RANDAL O. 
Rating:
3.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Customer did not leave a comment.

ADRIAN A. 
Rating:
5.0

Customer did not leave a comment.

Jacob R. 
Rating:
5.0

Customer did not leave a comment.

Roslynd C. 
Rating:
4.0

Drop off location is closed on Sundays. No interaction happened.

Russell A. 
Rating:
5.0

Customer did not leave a comment.

Michelle P. 
Rating:
5.0

Guy there really took care of me. I didn't even have to touch the trailer when I dropped it off. I'll definitely be back there.

HAYWOOD L. 
Rating:
3.0

Customer did not leave a comment.

John B. 
Rating:
2.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

I have been using Daniel's Rental's for 20 years and always had a positive experience. Great choice for your uhaul rental

Katherine R. 
Rating:
3.0

Customer did not leave a comment.

JULIE B. 
Rating:
5.0

Great company and service.

JAY L. 
Rating:
5.0

Customer did not leave a comment.

ADAM P. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA J. 
Rating:
5.0

Customer did not leave a comment.

Joshua J. 
Rating:
5.0

Customer did not leave a comment.

Olaya P. 
Rating:
5.0

A friend of mine recommended this U Haul location. I value his opinion and rented from Jack Daniel's Enterprises. Emil was very helpful and ensured the hook-up to my truck was satisfactory.

Edward R. 
Rating:
2.0

No one there. Had to call a number. A young man came out and disconnected the trailer with nothing to say. I took a pic of the building to prove I had been there. Finally as I was leaving a nice gentleman tapped on the window and said he would email a receipt which he did. Very strangr

Frederick M. 
Rating:
5.0

Honest and friendly staff. Would highly recommend.

CYNTHIA LOUISE M. 
Rating:
5.0

I checked my truck in online I even had to update my status location. Please do not charge me 20 for all the Basel I was put through yesterday

stacy B. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

The guy came right out and unhooked the trailer for me and they were very nice.

Margaret B. 
Rating:
5.0

Customer did not leave a comment.

Kiwana T. 
Rating:
5.0

I have rented from this location 4 times in the last 3 years and transactions are always friendly and efficient. An employee even pulled the truck from parking for me when I arrived. I would definitely recommend this location to friends and coworkers.

MELVIN H. 
Rating:
5.0

This was probably not a fault of this particular business, but some of the links on the safety chain for the trailer hitch were extremely worn and thin and need to be replaced ASAP! I didn't notice this until I stopped to check the hitch tightness during my trip.

Gene Y. 
Rating:
1.0

Need to have a better customer service

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

Jay S. 
Rating:
5.0

People are friendly and helpful, equipment is clean and in good working order, service is fast and efficient. Just what I look for!

SCOTT U. 
Rating:
4.0

Customer did not leave a comment.

Barry W. 
Rating:
5.0

Customer did not leave a comment.

George H. 
Rating:
3.0

Customer did not leave a comment.

Brittany T. 
Rating:
3.0

Customer did not leave a comment.

kevin L. 
Rating:
5.0

Customer did not leave a comment.

Jewel M. 
Rating:
4.0

service was good general appearance of this place is a little junky

SCOTT H. 
Rating:
5.0

I arrived early . The 6 by 12 trailer was already out front for an easy quick start . A FRIENDLY employee set me up and I was on my way . The trailer was beyond my expectations (great trailer ) . I had the same positive experience when I returned the trailer . I was pleased and will use it again .

Gary W. 
No reviews have been submitted for this location.

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