Customer Reviews for Jacks Auto Body

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jacks Auto Body

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Don S.
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The floor of the truck was covered in a layer of dirt. Had to mop it to get it off do I could put stuff down and not get it dirty! Couldn't do online check in said to enter DL expiration but when I entered it wouldn't accept it, so had to go inside. Was very slow took half an hour just to check in. Very dissatisfied!

DOMINQE C.
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Customer did not leave a comment.

Aaron S.
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Customer did not leave a comment.

Bruce A.
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Customer did not leave a comment.

Cathy L.
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Very nice people!!!

Davaughn S.
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This overall experience was horrible. I rented the truck with 3/8 of a tank of gas barely enough to make it anywhere. The truck was dirty in the back which I took pictures of. And the mileage was completely wrong when I spoke to them about it I was mis charged. On top of all of that trying to be convenient and Reserve things online I bought some boxes that were not at the same place of this truck, and I will was not aware of that and when I tried to refund the boxes that I never received I was sent through two different call centers and still have no refund.

Warren N.
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Customer did not leave a comment.

Tim R.
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Help these great folks by giving them more inventory. They are really, really good to work with...

Tim R.
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Customer did not leave a comment.

Sandy S.
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The rep who helped me was terrific. Helpful, kind and professional.

Michael H.
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This is a very convenient service from your mobile device. Not @ all difficult to follow instructions & manage. Kinda tricky/annoying over the weekend when the pick-up & drop-off locations are closed; & an accessory you reserved is not on the truck; which is the inconvenience i experienced. I rated this excellent despite this trifling annoyance, because Mary @ Cloverly Automotive(2203 Spencerville Rd Spencerville MD 20868) drop-off location reconciled the error rather exceptionally.

Kenneth H.
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Customer did not leave a comment.

PAUL F.
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Customer did not leave a comment.

Michelle D.
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I could not get the website to allow me to pick up my truck until after several failed attempts & asked to cancel the reservation would it allow me to proceed.

Wendy C.
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Truck was very clean. Thank You.

Miriam S.
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very happy with this location

RHONDA K.
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Great service and customer care

Jason W.
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No I wouldn't when I was charged three days for the trailer when I didn't have it but 5hrs I could have had some one move it for me for the amount they charged me I asked why I was charged so much without a response back so no this service was not something I would recommend nor will I ever use it in the future

Scott L.
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The lady that I spoke with was very friendly and willing to help with any questions and concerns I had. Thank you guys so much.

Robert C.
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Clean the truck b4 re renting, cab was full of dog hair ,cig butts.

Jeff P.
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Customer did not leave a comment.

william J.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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