Customer Reviews for Jager Auto Sales
(U-Haul Neighborhood Dealer)

290 reviews

9472 S Suncoast Blvd   Homosassa, FL 34446

(352) 382-1188

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(352) 382-1188

9472 S Suncoast Blvd
Homosassa, FL 34446

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

JERALD C. 
Rating:
4.0

Jager Auto Sales and U-Haul is quite limited in what they offer for U-Haul equipment and supplies. The location is excellent for the Sugarmill Woods Community and the pricing is standard. The U-Haul Representative is extremely helpful and friendly. All this said, there are very few moving supplies available and a variety of trucks is limited. U-Haul really needs to support a larger variety of truck sizes to accommodate customers. This location only had 26 foot trucks available which was much more than I needed.

JAMES L. 
Rating:
5.0

Easy pickup.

Dwight D. 
Rating:
5.0

Not making the customer do all the work. By taking pictures of everything. Your company was paid for a service but the customer has to do all the work on both ends. Pictures pictures pictures what if I didn't have a cell phone ? Poor customer service. When told the dropoff location was open and I turned it in early to find it closed. So during the picture process I got out of the truck to take again another picture of where I parked it the door closed and locked behind me before I took the key out of the ignition. Then had to pay to have it opened by my locksmith.

Ruth K. 
Rating:
5.0

This is a convenient location for rentals. Management is friendly and helpful. Thanks.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

MARK ALAN J. 
Rating:
4.0

Customer did not leave a comment.

GERARD S. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

JERALD C. 
Rating:
5.0

Mr. Dick Jager runs a great business. Upon arrival, the paperwork is completed and the truck is ready. No waiting--excellent, excellent, excellent. Fully a five star service. Thank you.

Terry S. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
3.0

Wear a mask

Wayne M. 
Rating:
5.0

Owner was extremely nice and made the rental experience perfect. We will definitely rent from him soon.

TERRY S. 
Rating:
5.0

Customer did not leave a comment.

LEE L. 
Rating:
5.0

Serpentene Belt was squealing the whole time. Otherwise it's a good truck clean and seemed like good management

Corey M. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Angela W. 
Rating:
5.0

Customer did not leave a comment.

BRANDON C. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH V. 
Rating:
5.0

Very quick, gentleman was very friendly

KAREN S. 
Rating:
5.0

Great place to do business

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

M C. 
Rating:
5.0

Customer did not leave a comment.

Susan C. 
Rating:
5.0

Nothing, friendly smooth transaction!

Paul S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

SCOTTY M. 
Rating:
5.0

Customer did not leave a comment.

JEROME STANLEY P. 
Rating:
5.0

Customer did not leave a comment.

Dena H. 
Rating:
5.0

Everything was great great

Eugene B. 
Rating:
5.0

Customer did not leave a comment.

Edwin M. 
Rating:
2.0

Customer did not leave a comment.

Kristine L. 
Rating:
5.0

This vehicle was in great shape. The previous rental leaked rainwater and that became a disaster when offloading the cardboard containers. In 2018, when another rental was secured, a problem with rain leakage was also an issue.

Walter P. 
Rating:
5.0

The truck allowed rainwater to seep in and damage personal effects packed in cardboard boxes.

Walter P. 
Rating:
5.0

Need to clean window and have wiper fluid filled to clean front window

Jeff C. 
Rating:
4.0

Customer did not leave a comment.

Johna D. 
Rating:
5.0

Customer did not leave a comment.

JOE O. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
3.0

I-Haul was dented and in average condition

Michael S. 
Rating:
5.0

Door on trailer had issues

john S. 
Rating:
5.0

Customer did not leave a comment.

Ken W. 
Rating:
5.0

Customer did not leave a comment.

Wendall S. 
Rating:
5.0

Customer did not leave a comment.

Fred K. 
Rating:
2.0

Agent unable to specify return location causing inconvenience and possible additional charges

christopher M. 
Rating:
4.0

Customer did not leave a comment.

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Frank R. 
Rating:
5.0

Every thing went great.

Eugene B. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Russell J. 
Rating:
4.0

Customer did not leave a comment.

Tom S. 
Rating:
5.0

Customer did not leave a comment.

Raymond R. 
Rating:
5.0

Customer did not leave a comment.

Barry C. 
Rating:
4.0

Customer did not leave a comment.

michael C. 
Rating:
5.0

closed

Jose M. 
Rating:
5.0

Customer did not leave a comment.

Eric A. 
Rating:
5.0

Customer did not leave a comment.

Linda G. 
Rating:
3.0

Not sure. Dropped off truck at 4pm but no one there. Closed.

James P. 
Rating:
5.0

Customer did not leave a comment.

Kenneth W. 
Rating:
3.0

Customer did not leave a comment.

Susan C. 
Rating:
3.0

Customer did not leave a comment.

Adam P. 
Rating:
5.0

Customer did not leave a comment.

Virginia L. 
Rating:
5.0

Customer did not leave a comment.

bruce O. 
Rating:
3.0

The truck was dirty, it had not been cleaned, the seat and steering wheel were sticky, the inside of the windshield was very dirty and made it difficult to see out, there was liquid in the passenger door cup holder. We were told the tank was 5/8 full and it was less than half full when we got in and turned the truck on to drive. When we returned the truck the facility was closed, and the tank was past 1/2 full, which was more gas than when we got the truck. and we were charged $32 for gas on our final bill. We are moving to Tennessee in a few months for our final move and after this experience we will be going with Penske as we feel we were charged for gas we did not use.

Gary W. 
Rating:
5.0

Very nice man also! Easy drop off.

Amanda T. 
Rating:
5.0

Everything worked out fine. No complaints. Thank you.

John M. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

ERIC S. 
Rating:
4.0

Customer did not leave a comment.

THOMAS P. 
Rating:
5.0

Gary was very helpful and friendly.

Alfred J P. 
Rating:
5.0

Customer did not leave a comment.

Eugene B. 
Rating:
5.0

Customer did not leave a comment.

richard S. 
Rating:
5.0

n/a

john M. 
Rating:
5.0

Customer did not leave a comment.

Christine A. 
Rating:
3.0

I called before driving to the drop off - no reply -left a message. Nobody at the facility so I backed the trailer into a vacant space. There was a note on the door saying call this number - I did - the man said drop the trailer next to the other trailer - told him there was a black an parked there. Wasn't very happy - when I got home there was an email with a bill for an extra days rental, I called him back - the trailer was due back at 10:45 I was there at 11 - the bill said 11:55! He said he would take care of it - so I hope I will not be charged as there was nobody at the facility - he said he saw my red truck when he was coming back from church earlier - so - he knew I was there much earlier than 11:55. Not a good experience-felt I was being Nickel and dime'd

Andrew M. 
Rating:
5.0

Customer did not leave a comment.

Rebecca B. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA R. 
Rating:
5.0

Nothing. the gentleman was very professional.

Maria T. 
Rating:
4.0

Customer did not leave a comment.

marlene G. 
Rating:
5.0

Easy, close and all went as it should. :-)

Gail W. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN A. 
Rating:
5.0

great guy and very helpful

Kim P. 
Rating:
5.0

Customer did not leave a comment.

bob B. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

Walter L. 
Rating:
5.0

Love this location. Owner is always helpful and very pleasant.

Philip V. 
Rating:
4.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Ruth M. 
Rating:
5.0

Quick service

Paul F. 
Rating:
5.0

Customer did not leave a comment.

Todd F. 
Rating:
5.0

Customer did not leave a comment.

Sylvia W. 
Rating:
5.0

Customer did not leave a comment.

Edward M. 
Rating:
5.0

Customer did not leave a comment.

RONALD L Q. 
Rating:
5.0

Use this location for Homosassa/Sugar Mill. The other Homosassa locations are operated by a very rude man, that does not have “time” to deal with customers.

Tim H. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
1.0

Horrible custom service. Never again.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Howard B. 
Rating:
2.0

The rep was not in the office when I tried to drop off the trailer. I called him and I was told to park the trailer in any open spot. My brother-in-law and I had to unhook the trailer by ourselves. It's a good thing that my brother-in-law had the tools to unhitch the tow bar. I returned later to drop off the paperwork and during check out, the rep informed me that I was given the wrong trailer by the White Plains office. He had to call someone to resolve the issue since the system won't allow him to close the transaction. I had no problems with the trailer during the whole trip. I did not feel I was driving with a trailer attached.

George K. 
Rating:
5.0

Customer did not leave a comment.

Howard B. 
No reviews have been submitted for this location.

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