Customer Reviews for Jakes Bait Tackle

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jakes Bait Tackle

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wanda M. on

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First time I ever rented a uhaul and had bad experience in billing . Thank God my brother told me to take a picture of the mileage and gas before I took off from the lot and to take a picture of mileage when it was returned. That the pics showed when I left and came back and exactly how many miles cuz I was charged for 31 miles and only drove 13

Nathan P. on

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Latashay M. on

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Katherine K. on

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Excellent job at this office also!

Eric S. on

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june L. on

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Reservations, pickup, and drop off was problem free and easy. I chose this location over others closer to me due to good reviews. Jake did not disappoint.

Ralph James M. on

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Eric T. on

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Had a great experience with this location. However, had a terrible experience with U-hual. Someone needs to contact me and discuss this as soon as possible.

Ron N. on

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I had filled the truck with gas 10 minutes before returning....however, U-Haul charged me for gas! :(

Jacqueline L. on

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Joel T. on

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Perry B. on

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cheaper ;)

Emma D. on

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Nothing

Sandra S. on

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I was very pleased with the gentleman that assisted me. He was very knowledgeable

DAVID J. on

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The U-Haul attendant failed to check in the truck in my presence allowing me to verify the mileage driven and the days I had the truck were well within the limits I had been told by the U-Haul dispatch office and correct the errors on the computer contract record. Though he had no other customers in his shop, he received the truck keys and told me everything was find and I could leave. He didn't examine the truck with me. He didn't examine the miles on the truck with me. I returned the truck at 3:15 PM on 8/30/19. Then the next day, I get a bill in my email from him stating that I owe $100.35 for 1 EXTRA DAY and for 102.8 EXTRA MILES; both of which are incorrect as I was allowed until 9/1/19 at 1 PM to return the truck (see text of Monday 1:20 PM 8/26/19) and had been told over the phone that MI ALLOWED was 753 (listen to recorded telephone messages of Sunday 8/25/19.) and I only drove 724.8 miles. The biggest fault was with U-Haul central dispatch (1-800-468-4285) making careless mistakes on the contract and not documenting DAYS ALLOWED and MILES ALLOWED on all text/email communications backing up what was granted over the telephone. So, I don't fault the Drop off attendant for those errors, but I do mark down his rating for not discussing these details with me when I was present and waiting until the next day to address them what I was no longer present.

Michael M. on

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Miranda D. on

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Roger S. on

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David A. on

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Reserved a 10-foot truck. None available when I showed up for my scheduled rental. Was given a 15-foot truck, but also charged the 15-foot rate. In my opinion, this should have been covered by U-Haul not me, since it was their mistake. But the bill comes after the rental is returned, so hardly any leverage for the customer, except stating it in a review like this...

Jonathan B. on

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Mike S. on

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Great service, nice owner, had no issues whatsoever!

Evonne K. on

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Mindy M. on

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Justin C. on

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Courtney L. on

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Thomas H. on

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dennis M. on

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Sam C. on

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Tom J. on

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The website needs help. I tried booking and pre-registering online. Neither worked.

Justin E. on

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Ann T. on

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Carol F. on

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