Pickup site is an auto repair facility with vehicles everywhere. Ground is not level and is mostly dirt making it hard to walk into the office. I would suggest Uhaul visit site and evaluate. James was very courteous and knowledgeable. The truck had grass clippings etc in the back which I had to clean up. The 12 pads were all loose and not packaged. The driver side floorboard of cab had dried red dirt, not swept. Mechanically, truck was good and functioned as expected.ROBERT P.
Customer Reviews for James Auto Repair & Body Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It is a junk yard No driveway. Terrible place. Truck was not clean. And was unsafe as the mirror folded and the seat belt did not work properlynorman B.
Customer did not leave a comment.Debra S.
Customer did not leave a comment.Detric G.
Manager was not helpful. I hooked up the trailer As a first time experience (for car towing). A passerby stopped and assisted me. The equipment was fine and the drop off was excellent. Only issue was the pick up.jim W.
I had to hook up the car dolly myself went back inside twice to make sure I was good to go. Gas was not full and the inside was dirty and had ants.EDWARD W.
Why do i need t 2 confirmation calls to use the app. I have an acct and provided my license.Phil G.
Customer did not leave a comment.Susie H.
I rented a uhaul and when I got to my original location there were no uhaul. I called the location and was rudely told to â€œf*ck offâ€. Then I called customer support at Uhaul. I was on hold for roughly an hour and transferred to three different people before the problem was resolved. The location was completely sketchy. It was located in a junk yard with drug addicts all around. The gentleman who actually rented to us was nice. But all in all it was a terrible experience.Lael M.
Thank youLATORSHA W.