Hook up and move went very smooth.
Andrew P
Customer Reviews for J&R Tires LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was excellent very friendly
Marc SOverpriced
LISA LMake sure you have requested vehicle there.
susan rNo need to improve. The site Manager of JR Tires who helped me was awesome, and expressed Outstanding Customer Service!!
John YThe truck that I got has a little hole on the right side some of my product got wet! Very disappointing lost products on my way to the Cinco de Mayo event.
jorge vJuan is a people person.He is helpful, and very kind. If I need to rent again I will go to him. Thank you.
Cinthia DWe were notified that our reserved truck was not not available as we were driving to pick it up and told we'd have to drive 45 miles (one way) up a mountain road to another town to pick one up when they had 8+ on their lot that we were told were for in town rental only. Ridiculous. We will never use your company again and will warn others.
jeffrey bThe gentleman who runs the shop was very busy but acknowledged me as I entered the shop. He told me that it would take a few minutes, but he was going to help as soon as possible. Simple things can make a big difference!
Omar MThe truck had trash in it and the gas had been stolen. The young attendant was friendly but not very knowledgeable. He told us to take it on empty and return it on empty,which is what we did We were then charged 83 dollars for gas. Extremely unsatisfied.
Laura HUnable to rate location beyond convenient after-hours drop.
MICHAEL PNice helpful staff
CATHERINE R