The truck did not have a ramp and the rep said they dont disclose that online. Very misleading but overall I was able to accomplish what I needed to do.
Joseph Ward
Customer Reviews for Stop Lock N Roll Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Young lady at the front desk was fantastic and very kind...will most definitely go back there👍👍👍👍.
Jamison StodghillThis location consistently has good service and they look to help the customer and provide an excellent experience when doing any business with them.
Jaime De JesusGreat service, super clean space, and taken care of from start to finish. Greg and I assume his daughter were very helpful and made the process easy. Definitely recommend!
taylor grellThe staff was helpful and friendly. Thank you. Edward Vick
Edward VickWill rent again. Very friendly staff with excellent prices.
Hazel JacksonOffer military,aarp, or similar dicounts.
Joseph WardUhaul has gotten entirely too expensive now a days.. $20 truck rental and after taxes fees and a million other charges it’s almost $100 smh ridiculous!
Chavez RandleNothing to improve. Great reception experience, communication was clear and coherent, high level of cleanliness and organization!!!
Antares McDonaldNothing wrong with that location
Carl HoustonThe owner is always friendly and accommodating. Feels like family.
Earnestine Vann-HendersonCustomer service was top notch. The management was friendly and accommodating and went above board with explaining the rental process and guidelines. The gas level/pricing sheet was very helpful during the returning of the vehicle.
Nicholas JeffersonNothing everything was wonderful
Earnestine Vann-HendersonThe customer service was a little better than good and almost great. Perhaps a cup of coffee or a treat of some kind would have helped. Either way, I will be back should I need services in the future.
Philip HardenI reserved a 10 ft truck and when I get there you tell me someone didn’t return and that someone else just picked up one 8 min before I got to the counter. Not acceptable
LaToya BanksSuper clean and very good service.
Nelda kASPERGreat service and nice people! Thank you!
Jose NievesThe CSR was awesome. He was in training and did a wonderful job.
LeShawn GordonIt was a great experience
GARRETT NEEDHAMHighly recommend!
Latricha ThompsonAmazing customer service.
Clarence JonesThe staff was very knowledgeable and professional, great experience!
Jose RetanaThere's nothing to improve. Service and the U-Haul truck was excellent!
Shona HooperGreat customer service.
Carmen PerezI would recommend anybody doing business with the storage company because the staff is friendly and the storage units are extra clean. However, U-Haul prices and hidden fees are just ridiculous. I understand there's an inflation in America but who's sitting around nitpicking and charging for miles? You already have to put gas back into the vehicle and pay for the truck itself Plus Insurance so what exactly is the mileage fee for? I would not recommend YU-Haul. And it's not my passion but I really wish someone would come up with a new company with less outrageous prices.
Cuandiasia RobinsonThe process was easy and simple and the owner was very helpful during and through the process.
Sharlene McClendonN/A
marcus sherrodThis is a new facility. It is beautiful and welcoming. Everyone is polite and super helpful.
Courtney RandleI had a very pleasant experience with this U-Haul Contractor and will definitely return if I need another rental.
Ted WaldGreg Deemer at Stop Lock N Roll was awesome !
Terri HinesContinue to keep the friendly staff that was working the day I came in and I will guarantee your company will go far. BOTH OF THEM WAS VERY PROFESSIONAL
IwanaHoward PeacockGreat help with everything
Clarissa Owen