I think they should give you so many miles free for local distanceAPRIL S.
Customer Reviews for JDS Quick Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice friendly quick serviceTERESA LYNN R.
Customer did not leave a comment.RICHARD B.
Customer did not leave a comment.FELIX S.
Customer did not leave a comment.CINDY S.
Drink stains/drips from cup holders. Debris/water bottles left in cab. Radio did not work. Engine light was on. Truck pulled to the right. Did not feel safe driving. No back up camera/rearview mirror. Disgusting.DONALD T.
Customer did not leave a comment.STEVE M.
Customer did not leave a comment.AARON L.
Customer did not leave a comment.deborah B.
Customer did not leave a comment.CRAIG C.
My experience went very well your representative was very helpful I would use them again , no problems . Thank youIRA S.
Maybe put up a larger sign. The agent was very helpful,friendly. Very good experience....WILLIAM R JR C.
They don't help like the other place I go-that is a garage-the tow dolly WAS EXTREMELY HARD to figure out-and your video on line for it IS AWFUL DUMB! I was stuck by myself, trying to pull straps out that didn't come out-NO instructions on how to loosen them! CRAZY SET UP!!! Awful! Awful! Awful to stick people out there alone with no instructionLISA A.
Customer did not leave a comment.PRISCILLA S.
I would suggest that you provide equipment locations where the people in charge can actually assist you if there is a problem. Having them at convenience stores is not a convenience for your customers.Randall B.
Provide better clarification on prices. I rented a larger truck a week ago and spent less on that rental. The information I received over the phone led me to believe this most recent rental would be less.WAYNE H.
Customer did not leave a comment.RAYMOND K.
I picked up the truck but neglected to check it out thoroughly before leaving. It had a lot of garbage left under the seats, and in the back was spilled dog food and trash.SUZANNE K.
Great customer service!SCOTT R.
Customer did not leave a comment.bob P.
Customer did not leave a comment.Rebecca L.
Customer did not leave a comment.Edward M.
They was very rude and not helpful, they went behind my back canceled what I was doing online and lied a about the gas very unhappy.Sara B.
credit card was charged twice.John S.
Customer did not leave a comment.lonnie M.
Customer did not leave a comment.MICHAEL H.
Customer did not leave a comment.susan C.
Nothing. Great serviceLouis M.
Customer did not leave a comment.terry W.
No one could barely speak english. Very confusing and poor skillssue W.
Customer did not leave a comment.daniel J.
Customer did not leave a comment.Steven D.
Not a thing!!! Everything was great!allen P.
rate was a little expensive for a local small moveBilly S.
Customer did not leave a comment.Richard T.
Very quick and easy and this location is open on weekends till 7 so you are able to get moved while other places are closedKIMBERLY D.
Customer did not leave a comment.Selvi G.
Customer did not leave a comment.MYRNA H.
Everything was smooth and easy. Couldn't have asked for better first time experiencetommy T.
Customer did not leave a comment.Scott P.
Customer did not leave a comment.Robert H.
Customer did not leave a comment.Richard C.
The location I really picked up from was JDs Quickstop because I wanted a smaller truck. He was very friendly and very helpful. I would only give him my business from now on. His customer service was super and he was very understanding.LEWANDA G.
Very friendly, courteous and fast service.Susan P.
Customer did not leave a comment.Hector D.
Customer did not leave a comment.John R.
Update the contact number on the contract. We was very pleased with the service we received and the equipment.Tommy J.
Customer did not leave a comment.David R.
Better lighting for night drop off would be betterTHOMAS O.
They accused us of not dropping off the proper equipment. Thank God we took pictures of the time and date we dropped off both our transport and our truck otherwise we would have been screwed. Did not like being accused of being deceitful.CAROL M.
Customer did not leave a comment.irma R.
Customer did not leave a comment.Deborah P.
Customer did not leave a comment.brandin B.
Customer did not leave a comment.ALLISON MARGIT F.
I rented a dolly. With a broken hand the gentleman required me to get in the truck and move the dolly inside the building. I rented the truck with the dolly inside the truck. A little human decency goes a long way.Jeffery C.
Customer did not leave a comment.Chris B.
Customer did not leave a comment.Kurt H.
Customer did not leave a comment.Robert B.
Needs to have a more dedicated spot for renting Uhauls instead of at the counter where you pay for the gas and convenience store groceries.RHONDA G.
Customer did not leave a comment.ROBIN B.
The door was broken and would not shut. Guy said it was ok since I was only using it local. I had to tie the door shut so our stuff didn't fall out. The inside was not clean. The wheels was so rusted I wasn't sure they would hold air. I have done a few rentals the last couple months and this was the first time I felt unsafe. I still have moving to do but I will look at other businesses.Kevin O.
Customer did not leave a comment.susan R.
I can't think of anything.thomas H.
Customer did not leave a comment.john T.
Customer did not leave a comment.Tyrone J.
Very rude in not honest about the uhaul services tryed to get over on usPassion R.
I'm a female and I had to unload dolly my self, and push it back in place. Was only one employee there and he wasn't able to help because of business, I have an autistic daughter and couldn't wait all day to get it done.Sandra C.
Truck That I reserved online was not functioning when I arrived. Ended up with a 15 foot truck instead of a 26 foot truck requiring additional trips for the move. Reserved a week prior online. The hand truck that I ordered online- they did not have when I arrived. Terrible customer service. No point in reserving a week ahead online when you get there the productâ€” the truck and the hand truck we're not even there. I will never use this company again nor recommend it to anyone.Van R.
Customer did not leave a comment.Thomasina H.
Customer did not leave a comment.Tina P.
To improve have truck and equipment ready to go for the customer at this particular place.....everywhere else I have used uhaul it has been good.Fernando H.
Make sure the truck doesnt break down and then they take your deposit because of gas that you would have replaced had not their truck broke downIREKA G.
Customer did not leave a comment.Joyce R.
Customer did not leave a comment.JERMAINE W.
Rude owners of storeTeri C.
Customer did not leave a comment.tom D.
Very good ... I likeRosane D.
Not aware of the extra mileage that we were given because the location we booked didn't end up having a truck and we had to drive an hour to get the one we wanted and then told us that he was not able to check the line between 3/8 and 1/2 after we just filled the tankJames T.
Very good customer service and told me we should not have been treated like this drop off place was very goodJonathan B.
These guys were helpful and the service was tremendousDaniel M.
Customer did not leave a comment.Cristian D.
Customer did not leave a comment.John R.
Location had Friendly serviceMichael R.
Customer did not leave a comment.joyce D.
Customer did not leave a comment.Steve C.
Staff there was prompt and courteous.William O.
Go to a different companyDonna S.
Unfortunately, I will NEVER use UHaul again nor will I recommend it to anyone. The ppl at pu lied about helping with hooking my car up to tow bar. Had to go to a completely different location for that equipment & help. I should have been on the road by 3:30PM but didn't get going until after 5 PM. My PTSD was triggered. Lost help to unload in VA. Now have a back injury! And...I was offered a whopping $50 for my trouble which still isn't in my bank account! Extremely POOR Customer Service & I will be writing a review to share on Facebook!TERESA C.
Customer did not leave a comment.Sven H.
Great location great service great peoplecharles S.
The clerks (husband/wife team) were very hard to understand and quite rude.Brenda L.
Customer did not leave a comment.Ladelia J.
Customer did not leave a comment.Katie K.
When I returned the 26 ft truck here I rented 2 months ago, I had to wait for them to finish with their customers and lock up their liquor store before they could get to me. Then she wanted another gallon of gas put in. They have a liquor store and the JD's quick stop store. They sent me next door to the liquor store to get the person who takes care of Uhaul returns. When I returned this trailer, I asked how they would lift and remove the hitch from my truck. He complained that he had no equipment, that Uhaul provided no jacks or anything. He and I lifted the hitch and dropped it on the ground. Uhaul needs to add the flip down wheel and hand crank like I see on boat trailers.David W.
Customer did not leave a comment.bryan L.
Customer did not leave a comment.Richard C.
Customer did not leave a comment.Cary C.
Very helpful, took time to come out and help hook the trailer upPaul L.
Customer did not leave a comment.Stephen R.