The only problem I had was that I went to the Ellis Blvd. location first, because that was where the online system said the rental would be. After having to wait in line about 15 minutes, the clerk told me that they didn't have small trailers, and I would have to go the Jefferson St. location. Not a BIG deal, but it did slow me down!!Stephen P.
Customer Reviews for Jefferson St Conoco
(U-Haul Neighborhood Dealer)
Jefferson City, MO 65109
(Hwy 54 to Ellis Blvd Exit go West Hwy C & North Jefferson St)
Services at this Location:
- Mon-Fri: 6 am - 5 pm
- Sat-Sun: 6 am - 3 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.CHRISTOPHER J.
Customer did not leave a comment.MICHAEL K.
Customer did not leave a comment.BENJI P.
Customer did not leave a comment.Heather C.
The help was friendly and courteous but did not have a clue about the truck, the fees or the time available for rental. What I received in email was different from what I reserved to what they actually told me was possible (even better than what I had reserved!).Nelson P.
Customer did not leave a comment.DONNA D.
Customer did not leave a comment.Vincent M.
Customer did not leave a comment.Jay M.
Customer did not leave a comment.Wayne B.
The transmission sounded terrible, there were cigarette ashes in the ashtray and I am a non smoker and the floor was dirty. The driver side rear of panel was very scraped up some of it was marked however there was a piece of the panel that was torn away from the outer frame And it flapped at times. The app was hard to use at times and wouldn't let me make the changes needed. The woman on the phone was very help though.Cheryl B.
Customer did not leave a comment.Gary R.
Friendly, accommodating staff.Roy H.
Have wiring adapters for sale at location. I had to run all over town looking for one. Also a Jack should be provided to lift tongue onto hitch and to aid if the trailer has a flat.FREDA M.
Customer did not leave a comment.David P.
Customer did not leave a comment.Roger C.
Customer did not leave a comment.DANIEL W.
Customer did not leave a comment.CHRISTOPHER B.
I was charged An extra day even though I stuff I was going to drop truck off at 530pm and I dropped it off before 530pmLamarria T.
Customer did not leave a comment.KARLY L.
Customer did not leave a comment.Matthew L.
Drop off was very easy and hassle free!Martika H.
Guy was awesome to deal withCRYSTAL H.
Customer did not leave a comment.Lester L.
The guy that helped us was great. Very nice and hooked everything up for us. Will go there from now on.DANNY H.
Customer did not leave a comment.Ross H.
Customer did not leave a comment.Jeffrey W.
Customer did not leave a comment.Patricia L.
Customer did not leave a comment.MICHAEL H.
Great locationANDREW B.
First time renting a U-Haul trailer and could not have asked for a better experience. Easy access and the friendly service.DAVID M.
The person who was doing it was very rude and un personal. He was say he was going to call the cops if i did not bring it back by 8am the next day when my rental was not do back in tell 10:15am the next day. He then went on to tell me that I really should have it back that night.Pamela G.
Customer did not leave a comment.Donna C.
I reserved the truck for 24 hours 10am-10am the next day.. When I arrived at 10 he told me that I had to have the truck back by midnight because some else had it reserved for the next day. I argued with him and they told me that I will be charged another day plus late fees if I didn't bring it by 6am (that's when they opened). We had to work though the night after a 7 hr drive to get the truck back in time. The back of the truck was dirty af, so we had to take time to clean that before we put our belongings in the back. I am never coming back here I would never recommend this place to anyone. I would not even wast my time at this location. *Its a family owned business btw* Conoco off of Jefferson street.CHARLES J.
Customer did not leave a comment.REBECCA C.
Customer did not leave a comment.Troy W.
Customer did not leave a comment.Scott T.
Customer did not leave a comment.JAMES G.
Customer did not leave a comment.Kelly S.
Customer did not leave a comment.Michael E.
Customer did not leave a comment.Keith R.
Nothing, best cosumer service.Joshua S.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.John E.
Customer did not leave a comment.Brent R.
Customer did not leave a comment.Sharon H.
After identifying some additional damage to the truck we had to get a jump since the vehicle would not start. Then I had to fill the windshield wiper fluid to find out in my check-in location that the hose was disconnected. Then while driving the trucks for 12 hours was a bit boring since the radio didn't work. Also it seemed to pull to the left will driving on the highway. Probably due to the damage at the front of the truck screwed up the alignment.Christian S.
Customer did not leave a comment.Randy P.
quick service, dropped off dolly in the early morning 2am. Called when store opened and was told rental was completed. Thanked me for my purchase.MARK T.
Customer did not leave a comment.john H.
Customer did not leave a comment.Corey H.
Customer did not leave a comment.CARLA C.
Customer did not leave a comment.DANIEL GLEN G.
Great serviceSeth M.
Customer did not leave a comment.antonio T.
Clearly describe or discuss with a trailer renter that your equipment is out dated and is not wired with a standard round connection. I was surprised but realized that since your truck are probably wired for this it makes sense. I then asked to buy it, since you know damn near any truck made after 2000 probably has the round plug, I would have one for sale. I had to drive to a car part store, but the adapter and return, making me late for another appointment. Just a thought, require your retailers to keep these in stock for sale.Jim B.
Customer did not leave a comment.STEWART A.
Customer did not leave a comment.Jason B.
Clean the inside windowsTERESA L.
I couldn't pick up the tongue of the big trailer and the employee wouldn't and couldn't help. Also, required a wiring adapter that they didn't have available. Trailer had been backed into shrubbery, which may have caused damage to the tail light between rentals.Matthew M.
Customer did not leave a comment.Audrey C.
I wouldn't rent a Uhaul anyplace else! Great customer service.Steven T.
Customer did not leave a comment.ROY S.
Customer did not leave a comment.Mary N.
Customer did not leave a comment.ROBERT S.
Customer did not leave a comment.Kevin M.
Customer did not leave a comment.Ann D.
Wait time when you have an appointmentL.D. M.
Customer did not leave a comment.Richard G.
Customer did not leave a comment.ROBERTW S.
Friendly and efficient.David H.
Have the right mileage written down so there is no confusion.Catherine B.
When I dropped the u haul and tow trailer the location I was told we were told that they did not have room for it there and to take it to another location and there was no where for us to turn around and it was a real pain. When we finally dropped it off at the other location the gentlemen was not helpful and was rude.Ronda D.
Customer did not leave a comment.Brandon G.
The electronic check in does not work. I noted the mileage during the walk around of the truck. The mileage was closer to 63,903 than 63,902 so I paid for someone else's miles. On check in you charged me for the .1 mile. How about giving the check in credit of .9. It is 2021 so you should have the software to properly credit miles on the walk around!Roger B.
Customer did not leave a comment.Anne or todd R.
Customer did not leave a comment.Roger W.
All goodKILIAN U.
Customer did not leave a comment.Quintin A.
The person who helped me was totally fantastic. It is hard to think when I have ever been treated so we'll. Uhaul made my move very worthwhile.David B.
Customer did not leave a comment.David E.
Customer did not leave a comment.ALAN S.
Customer did not leave a comment.LEVI N.
The gentleman at the counter was very friendly.Levi G.
Customer did not leave a comment.Sonya C.
Customer did not leave a comment.Richard B.
Customer did not leave a comment.EMILY JANE B.
It was exactly what I needed and the staff was incredibly nice.STEVEN M.
Customer did not leave a comment.Charles R.
The attendant was friendly, helpful and quickly took care of me and he made sure to take care of my needs. I will always recommend this Uhaul station to everyone I know. I have used them 3 times now.WILLIAM H.
Very great full to the owner of the establishment he helped me get through the rental process quickly and helped me hook up so I could be on my way as soon as possible.Paul R.
Customer did not leave a comment.BREANNA W.
Customer did not leave a comment.Robert O.
Customer did not leave a comment.Debra D.
Customer did not leave a comment.ROBERT L.
returning the truck after hours online was extremely frustrating because the site kept starting over like 6 times.Paul B.
Customer did not leave a comment.Ray C.
Lower your prices. 529.00 for a one way rental is ridiculous.STEVEN C H.
Smooth and fast check-in-check out - professionally managed, good customer service attitude. We do semi-frequent local rentals - will be back to this location!Derek T.