Customer Reviews for Jefferson Tire & Auto
(U-Haul Neighborhood Dealer)

261 reviews

925 N Hwy 92   Jefferson City, TN 37760

(865) 471-6651

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 4/23/2021 - 4/26/2021: Closed

Services at this Location:

Contact Us

(865) 471-6651

925 N Hwy 92
Jefferson City, TN 37760

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 4/23/2021 - 4/26/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Barry W. 
Rating:
5.0

Timely, helpful and considerate.

RICHARD P. 
Rating:
3.0

Customer did not leave a comment.

Donna D. 
Rating:
3.0

Customer did not leave a comment.

dollie B. 
Rating:
5.0

Customer did not leave a comment.

Andrew R. 
Rating:
4.0

Customer did not leave a comment.

RALPH N. 
Rating:
5.0

Friendly and very professional. A+

Bryan M. 
Rating:
5.0

Customer did not leave a comment.

CARL S. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Dennis R. 
Rating:
1.0

The lady at the desk was extremely rude. I arrived at 4:55 to return a truck and when I opened the door to this office she was very put off and made sure i knew that she was closing in 5 minutes. Just a really horrible experience. On top of that, the signage at the road was not clear and I had to stop and ask someone where the office was. Will never use this location again.

Randy N. 
Rating:
5.0

Jefferson Tire and Auto is the only place I will rent from locally. They're friendly, knowledgeable and always get me in and out of there quickly. This place is the best.

Jason S. 
Rating:
4.0

This was the nearest drop off for me. And that was just what it was, a quick & easy drop off the keys in dropbox & leave.

RACHEL W. 
Rating:
3.0

Tried to return 1 day early, got message machine they wee closed till june 8 due to cobid. Left message was not returned,. Did online return. Only had 1 bar on phone so eas frustrating

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

Gerald W. 
Rating:
5.0

Customer did not leave a comment.

Jerrey R. 
Rating:
5.0

Customer did not leave a comment.

CLAUD R. 
Rating:
3.0

Customer did not leave a comment.

Morgan B. 
Rating:
5.0

Customer did not leave a comment.

Ronnie C. 
Rating:
5.0

Customer did not leave a comment.

Jane C. 
Rating:
5.0

Made up for the pickup expierence

Raymond F. 
Rating:
4.0

The lady I talked to was very nice and willing to help with all my questions.

Joshua D. 
Rating:
5.0

Great experience as always. Thanks!

Matthew C. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
4.0

A little overpriced.

LARRY H. 
Rating:
5.0

Customer did not leave a comment.

DARRELL R. 
Rating:
5.0

Customer did not leave a comment.

SHERRY S. 
Rating:
5.0

Customer did not leave a comment.

Rae H. 
Rating:
5.0

Customer did not leave a comment.

Mike T. 
Rating:
5.0

Customer did not leave a comment.

MAURICE S. 
Rating:
5.0

Customer did not leave a comment.

Glen Y. 
Rating:
5.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

They are great they have the truck ready to go,and the supplies loaded

Theressa S. 
Rating:
5.0

Very friendly and efficient!

DARRELL R. 
Rating:
5.0

Customer did not leave a comment.

Larry G. 
Rating:
5.0

Excellent customer service!

Melissa G. 
Rating:
5.0

Excellent service, very friendly and willing to help

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

MIKE F. 
Rating:
5.0

Truck was ready to go. They started the truck to warm it up and showed me how to work everything. The truck had a full tank of gas. They told only unlead gasoline. They were great and very helpful. Will use again. Thank you

Theressa S. 
Rating:
5.0

Customer did not leave a comment.

wayne H. 
Rating:
5.0

Customer did not leave a comment.

Kirk B. 
Rating:
4.0

Customer did not leave a comment.

BETTY C. 
Rating:
5.0

Customer did not leave a comment.

MIKE F. 
Rating:
4.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Easy drop off.

James S. 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

Customer did not leave a comment.

joett W. 
Rating:
1.0

This location is trying to claim I did damage to the truck, which I did not do. There was no walk through done on the truck before I received it. After if was returned they are trying to say I damaged the truck which I did not. My attorney has requested I get documentation showing I signed off on agreeing to the truck being inspected before I took the truck which never happened now they want me to pay for damages.

Sherry B. 
Rating:
2.0

I had to drive 1 hour to pick up tow dolly! Not good customer service

Gale Y. 
Rating:
5.0

Great people they went out of their way to be helpful

CARL C. 
Rating:
4.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

Quick and Easy. Explained how to use auto transport, all went smooth and had no problems.

William W. 
Rating:
4.0

Customer did not leave a comment.

HARRISON N. 
Rating:
5.0

Customer did not leave a comment.

Artur Z. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

jefferson W. 
Rating:
5.0

Customer did not leave a comment.

James X. 
Rating:
5.0

Nothing

danny D. 
Rating:
3.0

Ask clients which type of utility dolly.

Jessica G. 
Rating:
5.0

Great job

ROY S. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

People here were fantastic !

Debbie T. 
Rating:
5.0

Customer did not leave a comment.

Barry D. 
Rating:
5.0

Customer did not leave a comment.

Dee T. 
Rating:
5.0

Customer did not leave a comment.

Melina R. 
Rating:
5.0

Customer did not leave a comment.

GORDON D. 
Rating:
5.0

Somehow have cuter dogs to greet me at the door. Lol.

Mike Z. 
Rating:
4.0

Customer did not leave a comment.

Brittain T. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER S. 
Rating:
5.0

Customer did not leave a comment.

ROY S. 
Rating:
5.0

Customer did not leave a comment.

STEVE G. 
Rating:
5.0

They were great!

Melody G. 
Rating:
5.0

Very convenient. Thanks!

Brenda H. 
Rating:
5.0

She was very helful and worked with us good on rental

SUE R. 
Rating:
5.0

people are very friendly and explained the use of car dolly in detail

richard T. 
Rating:
5.0

Customer did not leave a comment.

Roy T. 
Rating:
5.0

Customer did not leave a comment.

Eli J. 
Rating:
4.0

Paperwork: no miles recorded . hookup was excellent and explanation was helpful.

Roy R. 
Rating:
5.0

Customer did not leave a comment.

ken C. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY C. 
Rating:
2.0

The truck had not been swept out and had not been serviced. I broke down in Pikeville KY when the transmission stpped pulling and we discovered it was 2 to 3 quarts low of transmission fluid and no leak. Roadside assistance operator and company that came out were fantastic.

Susan M. 
Rating:
5.0

Same as above

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Justin J. 
Rating:
5.0

Customer did not leave a comment.

GABRIEL W. 
Rating:
5.0

Customer did not leave a comment.

Karl S. 
Rating:
5.0

Customer did not leave a comment.

dale P. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

great drop off area and excellent service

Stanley K. 
Rating:
5.0

Customer did not leave a comment.

deborah R. 
Rating:
5.0

Customer did not leave a comment.

jay S. 
Rating:
5.0

Very friendly and accommodating.

ED R. 
Rating:
4.0

Customer did not leave a comment.

JONATHAN C. 
Rating:
5.0

Customer did not leave a comment.

JESSICA R. 
Rating:
5.0

Customer did not leave a comment.

SHARON R. 
Rating:
5.0

Business owners very professional and helpful.

Vincent C. 
Rating:
5.0

Customer did not leave a comment.

LEANNE G. 
Rating:
4.0

Customer did not leave a comment.

Darrin Z. 
Rating:
5.0

Very professional

Gary W. 
Rating:
5.0

Customer did not leave a comment.

Lorraine N. 
No reviews have been submitted for this location.

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