Customer Reviews for Jeff's Little Store Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jeff's Little Store Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Tom M.
Rating:

Customer did not leave a comment.

Phaly L.
Rating:

There's no one there to help connect or disconnect the equipment.

roger E.
Rating:

Customer did not leave a comment.

Gina T.
Rating:

First I called Rochester to reserve a flat bed car trailer I was sent to Byron. As I was hooking up to the yrailer, I was told to stop because they had already booked it and then I was sent to Jeff's. I was told that the payment was going to be adjustes and I wound up paying more than the $67.00 I was originally charged and I had to drive back to Rochester from Dodge Center to drop it off.

paul H.
Rating:

None

Douglas F.
Rating:

Customer did not leave a comment.

MIKE Z.
Rating:

Very friendly and helpful. Had tow dolly out and ready to go when I got there.

Janine Sherry L.
Rating:

Jeff and his team do a wonderful job..Janine

Joseph C.
Rating:

Customer did not leave a comment.

Johnathan H.
Rating:

Customer did not leave a comment.

Robb W.
Rating:

Customer did not leave a comment.

Joseph A.
Rating:

Customer did not leave a comment.

Sarah Z.
Rating:

The service was organized and efficient - however very inconvenient that you aren't guaranteed that the uhaul will be where you request. I booked almost a full month in advance and wasn't able to pick up at my preferred location, despite driving by and seeing that I truck I had reserved was in the parking lot. Additionally, I requested and was told a 7am pick up time and I called to confirm, I was told it was moved to 10am. On that note, I had to reach out to uhaul to confirm my reservation details. Thankfully I did, since a lot of the information was incorrect from the reservation I made over the phone.

Joseph H.
Rating:

The trailer was booked online for a lower price than what was showing on the computer. It took 30-40 min to fix the error making me late. The person at the register was very apologetic and it was not her fault what happened. The trailer had dirt on the inside which I had to sweep it clean.

Timothy M.
Rating:

Customer did not leave a comment.

Rob M.
Rating:

Very helpful in getting me exactly what I needed!

Kris Y.
Rating:

Customer did not leave a comment.

Marc M.
Rating:

Customer did not leave a comment.

Brian B.
Rating:

Jeff was very helpful and accommodating to our schedule. Would definitely recommend using this location for UHAUL rental.

Ray C.
Rating:

Customer did not leave a comment.

Eric G.
Rating:

Customer did not leave a comment.

Nick S.
Rating:

Customer did not leave a comment.

Loren N.
Rating:

Customer did not leave a comment.

Scott M.
Rating:

One way should be cheaper than there and back if you only need one day

Randall R.
Rating:

Customer did not leave a comment.

BRIAN W.
Rating:

Friendly, knowledgeable and very helpful. Great experience.

Stacy H.
Rating:

Customer did not leave a comment.

Chris S.
Rating:

Vehicle was already below 3/4 of a tank. I only drove 5 miles, yet filled the tank costing me 12.00 The back of the truck was full of dried leaves and mud/dirt. I left the vehicle in A+ condition vs what I found when I picked it up in. Took photos of the starting condition. Unfortunately I don't see a way to attach them on here...

Bradley P.
Rating:

Customer did not leave a comment.

Warren B.
Rating:

Customer did not leave a comment.

James O.
Rating:

Customer did not leave a comment.

Brian W.
Rating:

Customer did not leave a comment.

Mark J.
Rating:

I went to another location 1st, and the person that was helping me said they didn't have the trailer I was looking for available on the day i wanted. He went on to say that he checked other locations in the area and said none of which had the trailer either. This seemed odd to me, so I left. When i got back to my office, I went online and the 1st location i checked had the desired trailer available. In fact, he had 6 trailers of the size i was looking for. I'm convinced the person helping me was trying to have me rent from them and was willing to lie. Not good.

Mariah K.
Rating:

Customer did not leave a comment.

Richard H.
Rating:

Customer did not leave a comment.

randy W.
Rating:

Customer did not leave a comment.

Glori H.
Rating:

Customer did not leave a comment.

Michael L.
Rating:

I don't know if it is U-Haul or just this location, but having some sort of verification that the trailer was turned in would add to my comfort level. Just dropping a trailer and trusting that it gets accounted for is a little disconcerting. A person from U haul scheduling called me the day after I turned in the trailer to make sure I knew where to turn it in. I told her that I had already done so. She had to call the location to get them to process the turn-in.

Paul C.
Rating:

Customer did not leave a comment.

Becky C.
Rating:

When making the reservation I selected the civic center drive location. 1 day before pick up I was text messaged the location - I happened to look and it wasn't the same. I did like Jeff's little store but it would have been nice to have known that when selecting a location it wouldn't be the same.

JARAD H.
Rating:

Customer did not leave a comment.

CHASE A.
Rating:

Customer did not leave a comment.

ADAM S.
Rating:

Customer did not leave a comment.

BRENDA G.
Rating:

Customer did not leave a comment.

Rating:

Customer did not leave a comment.

Chad S.
Rating:

Outstanding customer service. Jeff went well above and beyond helping me rent my unit.

Diane U.
Rating:

Customer did not leave a comment.

Scott P.
Rating:

Nice man— pleasant and cordial. Obviously a people person and great customer service.

BRIAN H.
Rating:

Jeff is very helpful! Will go to him again!!

Tonya T.
Rating:

Customer did not leave a comment.

Kelly H.
Rating:

Customer did not leave a comment.

Victoria T.
Rating:

Have someone at the location all the time to rent trucks out. I had to wait for the owner of the store to come do the transaction.

Chasta B.
Rating:

Customer did not leave a comment.

jerry O.
Rating:

No uhaul markings other than a key drop, 15-20 miles outside Rochester. Clerk at convenience store told me they know nothing other than park in back and give me the keys. No drop off. there were other places to drop off rather that drive outside of town, on the website my daughter saw there were 5 other places a lot closer. I know this looks like I am being a bitchy person, I am not, things just did not go well on either end, the equipment worked fine. Thanks

No reviews have been submitted for this location.

Back
To Top